![West Side Tractor Sales](https://media.trabajo.org/img/noimg.jpg)
Service Manager
1 month ago
Job Description
Job Description
West Side Tractor Sales
Service Manager
Service Department
Reports To: General Service Manager and/or Product Support Manager
Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.
Job Duties:
- Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
- Manages department to annual goals and budget
- Develops business with existing and new customers through promotional programs, customer visits and networking
- Submits all service warranty and Product Improvement Program claims within the required timeframe to receive a maximum credit
- Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
- Reviews work orders for completeness and accuracy prior to customer billing
- Ensures all departmental tools, equipment, and vehicles are in good working order
- Manages recruiting, staffing, employee development and performance management activities
- Participates in and manages to West Side’s Safety Program
- Other duties as assigned
Experience, Education, Skills & Knowledge:
- Technical school certificate or equivalent work experience
- Minimum of 5 years of experience in a service department working as a technician
- Previous management or shop foreman experience strongly preferred
- Ability to lead and manage employees
- Solid parts and machinery knowledge
- Excellent customer service and selling skills
- Able to deal with customer objections in a professional manner
- Basic understanding of financial principles relative to Service Department operations
- Ability to analyze and interpret internal reports
- Ability to work extended hours (as required by location)
- Proficient in computer use including Internet, data entry and Microsoft Office Programs
- Valid driver’s license and acceptable driving record per the company policy
Physical Requirements of this position:
- Ability to lift, manipulate, and move items weighing upwards of 50 lbs. repeatedly
- Must be able to bend, stoop, climb, reach, kneel and squat as required by assigned task
- Noise level is generally loud
- Exposure to dust, fumes, gases and chemicals
- Regularly works near moving mechanical parts
- Requires good manual dexterity (hand, hand with arm, two hands) and multi-limb coordination
#J-18808-Ljbffr
We have other current jobs related to this field that you can find below
-
Service Manager
3 months ago
South Bend, United States WEST SIDE TRACTOR SALES Full timeJob DescriptionJob DescriptionWest Side Tractor Sales Service Manager Service Department Reports To: General Service Manager and/or Product Support ManagerManages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable...
-
Field Service Technician/ Industrial Mechanic
3 weeks ago
South Bend, United States Triad Service Center Full timeTriad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the South Bend IN area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail / industrial locations. Technicians will...
-
Field Service Technician/ Industrial Mechanic
3 months ago
South Bend, United States Triad Service Center Full timeJob DescriptionJob DescriptionTriad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the South Bend IN area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail /...
-
Field Service Technician/ Industrial Mechanic
4 weeks ago
South Bend, United States Triad Service Center Full timeJob DescriptionJob DescriptionTriad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the South Bend IN area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail /...
-
Manager Pharmacy Services
7 days ago
South Bend, United States Beacon Health System Full timeSummary Reports to the Director, Pharmacy Services. Manages the daily operations of pharmaceutical services ensuring that established policies and procedures are followed in accordance with objectives of the Memorial Hospital, Beacon Health System and the medical staff. Assists in evaluating and developing new programs and implements changes to existing...
-
Manager Pharmacy Services
1 month ago
South Bend, United States Beacon Health System Full timeReports to the Director, Pharmacy Services. Manages the daily operations of pharmaceutical services ensuring that established policies and procedures are followed in accordance with objectives of the Memorial Hospital, Beacon Health System and the medical staff. Assists in evaluating and developing new programs and implements changes to existing programs to...
-
Manager, Patient Care Services
3 weeks ago
South Bend, United States Beacon Health System Full timeSummary Reports to the Director, Executive Director of Patient Care Services or Vice President of Nursing. Manages staff providing patient care services and the daily operations of the department. Contributes to the development/revision of policies, procedures, protocols and standards of care. Serves as the nursing leader for designated shift of the...
-
Manager, Patient Care Services
4 weeks ago
South Bend, United States Beacon Health System Full timeReports to the Director, Executive Director of Patient Care Services or Vice President of Nursing. Manages staff providing patient care services and the daily operations of the department. Contributes to the development/revision of policies, procedures, protocols and standards of care. Serves as the nursing leader for designated shift of the department and...
-
Restaurant Manager
2 months ago
South Bend, United States HHB Restaurant Recruiting Full timeJob DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full-service restaurant management position in South Bend, INAs a...
-
Restaurant Manager
3 months ago
South Bend, United States HHB Restaurant Recruiting Full timeJob DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full-service restaurant management position in South Bend, INAs a...
-
Project Admin
3 months ago
South Bend, United States CBS Service Full timeJob DescriptionJob DescriptionAbout Us: CBS Service is an electrical contractor performing new construction is several states. We focus on teamwork and achieving excellence through resourceful planning and tailored solutions.Position Overview: We are seeking a proactive and detail-oriented Project Administrator to join our team. The ideal candidate will be a...
-
Restaurant General Manager
2 months ago
South Bend, United States HHB Restaurant Recruiting Full timeJob DescriptionJob DescriptionAre you a hardworking, service minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full service restaurant management position in South Bend, INAs a...
-
Restaurant General Manager
3 months ago
South Bend, United States HHB Restaurant Recruiting Full timeJob DescriptionJob DescriptionAre you a hardworking, service minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full service restaurant management position in South Bend, INAs a...
-
Restaurant General Manager
2 months ago
South Bend, United States HHB Restaurant Recruiting Full timeJob DescriptionJob DescriptionAre you a hardworking, service minded leader with a real passion for the restaurant hospitality industry?Are you looking to take a step towards building your restaurant management career, instead of just working a job?We need extraordinary leaders like you to apply for this quick service General Manager position in South Bend,...
-
Restaurant General Manager
3 months ago
South Bend, United States HHB Restaurant Recruiting Full timeJob DescriptionJob DescriptionAre you a hardworking, service minded leader with a real passion for the restaurant hospitality industry?Are you looking to take a step towards building your restaurant management career, instead of just working a job?We need extraordinary leaders like you to apply for this quick service General Manager position in South Bend,...
-
Retail Service Specialist
4 weeks ago
South Bend, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 4121 South Michigan St [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership...
-
Appliance Repair Technician Experienced
3 months ago
South Bend, United States Diamond Factory Service Full timeAppliance Repair Technician – Sign on Bonus included! Mon-Fri, 8am-5pm, Pay Based on Experience: $17-$27/hr, Performance Bonus, PTO, Paid Holidays, Medical & Dental Insurance, 401K Match, Sign-On Bonus. Dispatched from home, no office commute. Company information: At Diamond Factory Service, you’ll be more than “just an employee.” Your role as an...
-
Direct Market Manager
3 months ago
South Bend, United States ThinkTank LLC Full timeJob DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...
-
Direct Market Manager
1 day ago
South Bend, United States ThinkTank LLC Full time $30,000 - $130,000Job DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...
-
Post Office Worker
2 weeks ago
South Bend, United States United States Postal Service Full timeCommence a fulfilling career expedition with USPS as a Postal Associate and enjoy benefits such as reasonable salary, benefits, and opportunities for development. There are available job vacancies all over the country within the largest agency of the government that employs almost one million people. USPS provides good training programs to all new staff to...