Current jobs related to Guest Services Rep Part - Memphis - Extended Stay America


  • Memphis, United States Extended Stay Full time

    Extended Stay - 8110 Cordova Centre Dr. [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...


  • Memphis, United States Extended Stay Full time

    Extended Stay - 8110 Cordova Centre Dr. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following...


  • Memphis, United States Extended Stay Full time

    Extended Stay - 2520 Horizon Lake Dr. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...


  • Memphis, United States Extended Stay Full time

    Extended Stay - 2541 Corporate Avenue East [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...


  • Memphis, United States Extended Stay Full time

    Extended Stay - 2541 Corporate Avenue East [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following...


  • Memphis, United States Crown Equipment Full time

    Parts Customer Care Rep Location: Memphis, TN, US, 38017 **Company Description:** Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the worlds largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck...


  • Memphis, Tennessee, United States Parking Management Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Valet Guest Service Manager to join our team at Parking Management Services. As a key member of our operations team, you will be responsible for leading and managing a team of valets, ensuring exceptional guest service and consistently exceeding customer expectations.Key ResponsibilitiesLead and...


  • Memphis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Guest Services Representative in our Memphis, Tennessee location. This role is integral to our team, providing exceptional guest services and contributing to our organizational sales and service goals. As a Guest Services Representative, you will be a crucial part...


  • Memphis, Tennessee, United States Memphis Zoo Full time

    Be a Part of the Memphis Zoo Team!We're seeking friendly and customer-service oriented individuals to join our Guest Services/Operations team. As a Guest Services Associate, you'll play a vital role in ensuring our guests have an exceptional experience at the Memphis Zoo.Key Responsibilities:Provide exceptional customer service to guests, answering questions...


  • Memphis, United States Aramark Uniform Services Full time

    ** Customer Service Rep Driver (CSR)- Memphis, TN** **Job Category****:** Service Professional **Requisition Number****:** CUSTO11587 Showing 1 location **Job Details** **Description** Responsibilities/Essential Functions: Safely operates a company step van in designated area to provide and deliver products and service to a variety of clients. Verifies...


  • Memphis, United States Hotel Resource Full time

    **Other** **Guest Service Agent- PT** Guest Service Agent- PT Park Hotels & Resorts Memphis TN **Guest Service Agent- PT** **Company:** Park Hotels & Resorts **Location:** US **Category:** Other **Degrees Required:** Not Specified **Employment Type:** Part-Time **Manages Others:** No **Requirements:** **Hampton Inn & Suites Memphis - Shady Grove** ...


  • Memphis, Tennessee, United States Memphis Grizzlies Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Services Host to join our team at the FedExForum. As a Guest Services Host, you will be the first point of contact for our guests, providing exceptional front-line customer service and ensuring a memorable experience for all who visit our venue.Key ResponsibilitiesGuest Greeting and...


  • Memphis, Tennessee, United States Memphis Grizzlies Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Guest Services Host to provide exceptional front-line customer service to all guests visiting the FedExForum. As a key member of our team, you will be responsible for extending a gracious welcome, fulfilling special requests, and proactively addressing issues during events to optimize the guest...


  • Memphis, Tennessee, United States Memphis Grizzlies Full time

    Job Title: Guest Services HostAbout the Role:We are seeking a highly motivated and enthusiastic Guest Services Host to join our team at the FedExForum. As a Guest Services Host, you will be responsible for providing exceptional front-line customer service to all guests visiting the arena.Key Responsibilities:Ensure all guests are greeted upon arrival and...


  • Memphis, Tennessee, United States Memphis Grizzlies Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Services Host to join our team at the FedExForum. As a Guest Services Host, you will be responsible for providing exceptional front-line customer service to all guests visiting the arena.Key ResponsibilitiesEnsure all guests are greeted upon arrival and first impression standards are...


  • Memphis, Tennessee, United States Workfaithbhm Full time

    Job Title: Director of Guest ServicesAt Workfaithbhm, we are seeking a highly skilled and experienced Director of Guest Services to join our team. As a key member of our operations team, you will be responsible for providing world-class customer service to our guests and ensuring that their experience is exceptional.Key Responsibilities:Develop and implement...


  • Memphis, Tennessee, United States Best Western Shelby Inn & Suites Full time

    We are seeking a friendly and professional Guest Services Coordinator to provide an outstanding experience for every visitor at our establishment. Your role will involve greeting guests, managing their details, distributing room keys, and addressing any general inquiries to ensure a pleasant stay. The ideal candidate will possess excellent communication...


  • Memphis, United States Workfaithbhm Full time

    **Director, Guest Services** Posted on 07/23/2021 Memphis Grizzlies - Memphis, Tennessee Position Description The Director of Guest Services is responsible for providing world class customer service for FedExForum (FEF). FEF is known to be one of the premier arenas in the NBA and in North America and is home to the Memphis Grizzlies and the University of...


  • Memphis, Tennessee, United States Memphis Zoo Full time

    Job Title: Guest Services ManagerJoin the Memphis Zoo team as a Guest Services Manager, responsible for planning, directing, and evaluating activities related to enhancing the guest and team member experience.Key Responsibilities:Develop and implement strategic initiatives to improve guest services and parking operations.Oversee and direct the guest...


  • Memphis, Tennessee, United States ESA Management, LLC Full time

    Job SummaryThe Guest Services Representative is responsible for providing exceptional customer service to guests, responding to their inquiries, and resolving any issues that may arise during their stay. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesGuest...

Guest Services Rep Part

2 months ago


Memphis, United States Extended Stay America Full time

POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. Watch A Day in the Life video for Guest Services Representative here . MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists guests at all times; responds to guest requests with diligent follow through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. Processes reservations, registration, payment, and departures in accordance with company guidelines and procedures. Handles collection efforts of all in-house balances. The GSR is responsible for accounting all cash, check, credit card, and city ledger accounts through the property. Sets up, maintains, and takes down the breakfast when required by time of day; and maintains an organized and clean work area behind the front desk, in the lobby, and guest commons in compliance with company standards. Sells the value of ESA to all inquiries (via telephone and in person) and strives to convert them into reservations and occupied rooms in compliance with company standards. Collects relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying opportunities. Conducts periodic tours of the property to ensure the property is meeting brand standards. Assists and provides reasonable accommodations in response to guest requests whenever possible and practical. Complies with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas. Cross trains into the housekeeping and laundry areas so that assistance can be provided as needed. Performs other duties as requested by the management team. BENEFITS Weekly Pay Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only : Guest Services Rep Part Time - $13.50 - $22.73 Hourly For New York City (Whitestone) Applicants Only: Guest Services Rep Part Time - $32.88 Hourly KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Ability to understand and communicate in English proficiently to interact with guests, associates, and outside vendors. Must be able to operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned. Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to complete routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply good judgment at all times. Ability to deal with problems, address, and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel and parking lot; reach and handle; detect objects and controls; and detect sounds. Occasionally required to position self to access low areas and traverse heights and remain stable while doing so. Occasionally lift and/or move up to 25 pounds. Occasionally push and/or pull carts and equipment up to 50 pounds. While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel). The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock. The work environment will typically be at moderate to loud noise levels. The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr