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Bilingual Customer Service/Dispatcher

2 months ago

Missouri City, United States Britton WaterWorks Plumbing Full time
Britton Waterworks Plumbing, LLC. is a family-owned plumbing company located in the Missouri City area. We are currently seeking an outstanding individual who will take pride in being part of a team that sets high standards and makes quality a priority.

If you are self-motivated, dependable and have the abilities to work in a fast-paced environment, submit your application on-line.

PRIMARY DUTIES: (In-Person Position)
  • Answer inbound calls and schedule customers using established dispatching software
  • Dispatching plumbing related work orders based on urgency
  • Routing calls to employees
  • Able to work in a fast-paced environment
  • Invoice customers
  • Light A/R & A/P
  • Data Entry
QUALIFICATIONS:
  • MUST be able to communicate clearly and effectively
  • MUST have a minimum of 3 + years of administrative experience; dispatching in a construction environment/service industry a PLUS
  • Available to work Monday-Friday 8 am - 5 PM and alternating Saturdays
  • Proficient in utilizing modern technology
  • Strong attention to details-is a MUST
  • High-level organization skills - is a MUST
  • Excellent customer service skills
  • Proficient typing skills-minimum of 30 wpm
  • Proficient in Microsoft Word, Excel & Outlook
  • Bilingual English/Spanish a PLUS
Hourly rate - depends on experience