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Business Support Specialist

2 months ago

Indianapolis, United States Cynet Systems Full time
Job Description:
  • The Logistics Group is responsible for back office functions with regard to Inventory and case management.
  • This includes resolving rejects in our operating systems and researching problems that are encountered by our field representatives.
  • Develop, maintain, and or assemble information/ documentation that supports business operations and standard operating procedures for one + business units
  • cts as the primary contact for escalated issues and requests concerning multiple, complex processes or procedures.
  • Serves as a liaison to internal and external stakeholders as appropriate.
  • Responsible for adhering to department guidelines and performing quality control program assessments by conducting audits to identify best practices, non-compliance, and errors.
  • Make corrections or communicate errors to individuals that can make the corrections.
  • Ensure established programs continue to best practices.
  • Solicit feedback from others to improve current processes.
  • ct as a key resource to others in the department and to internal or external customers on programs and or procedures.
Skills:
  • dvanced skills in the following:
  • Data Entry.
  • Google Apps, Google drives.
  • SFDC experience.
  • Excel, Microsoft Word.
  • Strong organization and planning skills.
  • Efficient and effective oral and written communication skills.
Soft Skills:
  • Customer Service Focused.
  • Friendly.
  • Positive attitude.
  • Empathetic.
  • gile learner.
Education:
  • Bachelors degree in business, finance, accounting, or supply chain is preferred.