Payroll Specialist

4 weeks ago


Indianapolis, Indiana, United States TMA Small Business Accounting PC Full time
Job Summary:

We are seeking a highly skilled Payroll Specialist / Customer Success Manager to join our team at TMA Small Business Accounting PC. As a key customer-facing person, you will be responsible for supporting our clients' payroll needs and ensuring a seamless experience with our HCM platform.

Key Responsibilities:

Input payroll data and generate payroll checks and reports
Resolve technical issues and provide exceptional customer service
Collaborate with clients to understand their payroll needs and provide tailored solutions
Work effectively in a fast-paced environment and meet deadlines

Requirements:

2-3 years of experience in tech support or customer service
Strong technical skills and ability to learn new software
Excellent communication and problem-solving skills
Ability to work independently with minimal supervision

What We Offer:

Competitive hourly rate of $18-$25
Potential bonuses and incentives
Group health and dental insurance
Generous PTO and holiday pay
401(k) matching and other perks

About Us:

TMA Small Business Accounting PC specializes in cutting-edge SaaS-based Human Capital Management (HCM) and personalized support. We serve small- to medium-sized employers by educating them on how HCM and HRIS tools can help them achieve business goals.
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