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Patient Access Representative
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Patient Representative
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Columbus, United States Ohio State University Wexner Medical Center Full timeJob Description The Ohio State University Wexner Medical Center/ OSU Hospital East Waiting Area/Units encompasses medical and surgical care areas in which patients families receive specialized care and benefit from revolutionary research which can improve lives. Physicians, nurses, researchers, and other health care staff within the Specialty Waiting serve...
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Patient Representative
1 month ago
Columbus, United States Ohio State University Wexner Medical Center Full timeJob Description The Ohio State University Wexner Medical Center/ OSU Hospital East Waiting Area/Units encompasses medical and surgical care areas in which patients families receive specialized care and benefit from revolutionary research which can improve lives. Physicians, nurses, researchers, and other health care staff within the Specialty Waiting serve...
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Patient Representative
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Columbus, United States Ohio State University Wexner Medical Center Full timeJob Description The Ohio State University Wexner Medical Center encompasses medical and surgical care areas in which patients families receive specialized care and benefit from revolutionary research which can improve lives. Physicians, nurses, researchers, and other health care staff within the Specialty Waiting serve adult patients with various medical and...
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Patient Representative
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Columbus, United States InsideHigherEd Full timeScreen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University,...
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Patient Care Representative I
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Patient Representative
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Columbus, United States Ohio State University Wexner Medical Center Full timeJob Description The Ohio State University Wexner Medical Center encompasses medical and surgical care areas in which patients families receive specialized care and benefit from revolutionary research which can improve lives. Physicians, nurses, researchers, and other health care staff within the Specialty Waiting serve adult patients with various medical and...
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Patient Representative
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Columbus, United States Ohio State University Wexner Medical Center Full timeJob Description The Ohio State University Wexner Medical Center encompasses medical and surgical care areas in which patients families receive specialized care and benefit from revolutionary research which can improve lives. Physicians, nurses, researchers, and other health care staff within the Specialty Waiting serve adult patients with various medical and...
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Patient Care Representative I
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Patient Care Representative I
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Columbus, United States Gifthealth Full timeJob DescriptionJob DescriptionSalary: Ranging from $16 to $20Shift details: Full-time employees will work 40 hours per week with multiple shift times available.Monday-Friday 7:00 am to 10:00 pm (multiple 8-hour shift options)Saturday-Sunday 8:00 am to 4:00 pm (rotating with team)If you are a dedicated and compassionate individual eager to make a meaningful...
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Patient Care Representative I
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Columbus, United States Gifthealth Full timeJob DescriptionJob DescriptionSalary: Ranging from $16 to $20Shift details: Full-time employees will work 40 hours per week with multiple shift times available.Monday-Friday 7:00 am to 10:00 pm (multiple 8-hour shift options)Saturday-Sunday 8:00 am to 4:00 pm (rotating with team)If you are a dedicated and compassionate individual eager to make a meaningful...
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Patient Service Representative
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Patient Service Representative
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Columbus, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care is seeking a Patient Service Representative for our Keystone Primary Care office in Columbus, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working first shift hours, Monday-...
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Columbus, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care is seeking a Patient Service Representative for our Capital City Medical Associates office in Columbus, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working first shift hours,...
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Ambulatory Patient Access Representative
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Columbus, United States Nationwide Children's Hospital Full timeOverview The Ambulatory Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated. Schedule: Part Time, Benefits Eligible. Wednesdays 7:15am-4:00pm; Thursdays and Fridays 7:30am-4:00pm. Location: Central Campus 700 Children's Dr...
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Patient Service Representative
2 months ago
Columbus, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance...
Patient Representative
1 month ago
Job Description
The Ohio State University Wexner Medical Center encompasses medical and surgical care areas in which patients families receive specialized care and benefit from revolutionary research which can improve lives. Physicians, nurses, researchers, and other health care staff within the Specialty Waiting serve adult patients with various medical and surgical health needs. As a Level 1 trauma and regional referral academic medical center, the OSUWMC staff strives to provide the best care possible to the critically ill patients who receive care at the Medical Center.
Scope of Position
The Ohio State University Wexner Medical Center is committed to enhancing the quality of care provided to patients and families. This position is responsible for providing family support, education, mediation/issue resolution, project support, and patient information in the Waiting areas/units so that optimal quality and communication can be achieved. This position supports the development, implementation and coordination of programs and services that promote positive patient relations and patient/family satisfaction including promoting customer service behaviors and Service Plus skills.
Position Summary
Through personal interaction with families and visitors, collaboration with volunteers, and connections with other OSUWMC services, the Patient Representative ensures family and visitor needs for information, visitation, physical comfort, and emotional and spiritual support. The Patient Representative functions include responding to family and visitor concerns through empathetic verbal communication skills. This employee provides proactive customer service interventions by anticipating the needs and feelings of families and visitors. The Patient Representative utilizes, as necessary, interpersonal, diplomacy, and conflict management skills, and service recovery approaches.
Minimum Education Required
Must be able to work the hours of Thursday, Friday, Saturday 7 pm to 7:30 am
HS Graduate or Equivalent
Required Qualifications: Experience equivalent to 1 year of full-time employment in a clinical or critical care area role. Evidence of customer service skills/training and ability to collaborate with a variety of individuals across the organization. Evidence of highly refined interpersonal skills, skills in conflict resolution, problem solving, program planning, and writing and verbal communication skills. Preferred: Bachelors degree in a healthcare-related field, communication, social science, or related field.
Our Comprehensive Employee Benefits Include
An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more
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