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Senior Retail Sales Associate

4 months ago

Virginia Beach, United States AutoZone Full time

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. 

Position Responsibilities

Provides WOW Customer Service

Ensures assigned store tasks are completed in a timely manner on assigned shift

Operates cash registers and follows established cash handling procedures

Follows company policies and loss prevention procedures

Maintains a safe working environment including PPE (Personal Protective Equipment)

Maintains store appearance and merchandising standards as directed

Ensures that merchandise is restocked and placed in their respective areas

Utilizes ZNET to help customers locate merchandise or find suitable alternatives

Maintains product knowledge and current promotions through AutoZone systems and information sources

Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs

Utilizes OBDII to read codes from customer’s automobiles

Ability to diagnose automobile problems and recommend solutions

Communicates with managers regarding customer concerns and employee matters

Actively engaged in developing more effective customer service skills

Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations

Position Requirements

High School diploma or equivalent

Basic knowledge of automotive parts is required

Excellent communication and decision making skills

Ability to lift, load, and deliver merchandise

Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Benefits at AutoZone 

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.

Some of these benefits include: 

Competitive pay and paid time off 

Unrivaled company culture 

Medical, dental, vision, life, and short- and long-term disability insurance options   

Health Savings and Flexible Spending Accounts with wellness rewards 

Exclusive Discounts and Perks, including AutoZone In-store discount 

401(k) with Company match and Stock Purchase Plan 

AutoZoners Living Well Program for mental and physical health 

Opportunities for career growth and tuition reimbursement  

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at 

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit  

Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team