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HR Coordinator

2 months ago

Dallas, United States JobsRUs.com Full time

JobsRUs.com
is seeking to hire a HR Coordinator for our client in Dallas, TX
Benefits Available
Weekly Pay
$24.64/Hour

DESCRIPTION:

Overview The Human Resources (HR) Coordinator Responsible provides administrative support to all HR processes, programs, reporting, and policies.

Duties and Responsibilities:
Provide HR policy interpretation and support performance management processes
Assist with the implementation and maintenance of policies and procedures
Ensure employee data in HRIS is accurate and current; submit documentation for adjustments
Create offer letters and other correspondence
Partner with HR functions in implementing various programs and documentation such as job status change forms, LOA/termination documentation, personnel number requests, organizational structure changes, and the creation of new positions
Manage calendars, schedules and make travel arrangements; organize and prioritize meetings
Receive, screen, and direct calls, visitors, mail, and email
Create correspondence, presentation, agendas, and reports
Maintain confidentiality and discretion with sensitive issues
Interact will levels of the organization
Assist with employee training and special event setup
Coordinate and update pre-employment status including badge access, and orientation
Order supplies and provide back up to other administrative services
Perform other job-related duties as assigned

Minimum Qualifications:
High school diploma or equivalency plus one year of experience

Preferred Qualifications:
Strong ability to work with a team and build relationships throughout the organization
General knowledge of employment law and interviewing principles
Strong communication skills
written, verbal, persuasion, motivation, facilitation of strong working relationships
Knowledge of other MS Office Suite and/or software applications related to job functions
Excellent interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills Physical Demands
Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine
Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Duties and Responsibilities
Provides quality customer service in response to inquiries made via phone or e-mail from all nationwide SGWS Employees, Managers, HR Business Partners as well as all areas of SGWS operations.
Must have the ability to remain focused, professional, tactful and discrete when handling sensitive and/or confidential information.
Provides timely and accurate information over the phone, via email or other points of contact responses to employees.
Triage issues presented by employees and accelerate to Tier 2 specialists for resolution.
Follow up with employees upon closure of issues for satisfaction of resolution.
Works efficiently to resolve and close cases accurately and timely to meet Service Level metrics.
Accurately and timely logs-in all cases received via phone or e-mail into the case management system (Service Now).
Identify and assess employees needs and provide a solution to best meet the needs of the employee.
Uses procedures, policies, knowledge database and other reference materials to assist in answering inquiries.
Liaise with our partners such as Benefits, Shared Services, Payroll to ensure valid and correct information is provided to our employees.
Navigate employees through the process of benefit enrollment through the self-service portal.
Collects and validates complete data required to process manual employee personal and organizational transactions and escalates for processing through SG Connect.
Participates in pre and post implementation activities.
Support inquiries regarding Company initiatives, Natural Disaster/crisis events and annual programs.
Perform other job-related duties as assigned