Customer Service Professional
2 months ago
Job Description
Job Description
Our client in Malvern is looking to fill a customer service position on a
temp to hire basis.
The salary is $20-$22 an hour.
The hours are 8 am to 4pm with 30 minutes for lunch = 37.5 hours a week.
Dress Code is Business Casual
This customer service position provides support functions that facilitate the timely execution of client services under the direction of the team leader.
The ideal individual must be self motivated for quick on-the-job training, and be able to work in a team environment.
The position involves:
Daily interaction with internal and external customers
Responding to customer needs in a timely manner
Offering solutions to requests
Processing claims
Ordering services for the client
Database look-up and management
Qualifications:
Demonstrate understanding of good work ethic
Strong and accurate data entry (submitting claims)
Analytical skills
Excellent oral and written communication skills
Ability to pick up data base/computer systems easily
High School diploma
Familiarity with insurance industry a plus
At least 3 years customer service experience
Solid knowledge of MS Office - Outlook and Excel
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