Customer Service Representative
2 weeks ago
DuraTech Industries is a growing global Printing Manufacturer located in La Crosse, Wisconsin. We have been manufacturing labels, overlays and metal nameplates for a variety of Original Equipment Manufacturers (OEMs) in the automotive, computer, electronics, industrial and medical markets for the past 45 years. As our company expands, we need talented, forward-thinking team members to add to our team.
We are hiring a Customer Service Representative
The Customer Service Representative will be responsible for servicing and managing designated accounts including processing customer quote requests, entering purchase orders, maintaining customer records and serving as a liaison between the customer and DuraTech. This person will communicate and coordinate with both customers and departments within DuraTech to support the flow of quotes and orders.
- Accurately processes requests for quotes and orders for the customer.
- Channels work flow thru appropriate departments.
- Provides follow-up on quotes and requests on a timely basis.
- Communicates all appropriate information to key individuals effectively and in a timely manner.
- Analyzes and delivers accurate pricing to the customer.
- Monitors e-mails and phone calls.
- Maintains customer records by updating account information.
- Handles credit and quality related issues.
- Monitors orders to ensure product is delivered in a timely fashion.
- Maintains a neat and organized work area so others can easily access files and documentation when required.
Ideal candidates will bring:
- High school diploma or equivalent required.
- Continued education in the customer service area preferred.
- Minimum one year customer service-related experience required.
- Excellent verbal and written communication skills including the use of proper grammar, punctuation, spelling, and clarity in the meaning and intent.
- Works effectively as a team player, helping others when needed.
- Ability to work with demanding customers.
- Ability to work with others to meet tight deadlines.
- Ability to learn quickly and become proficient with in-house software applications.
- Ability to multi-task and maintain a manageable workload by efficiently utilizing available time and tools.
- Ability to work proficiently in Outlook, Excel, and Word.
- Ability to work independently without continued support from others.
Full-Time/Part-Time
Full-Time
Exempt/Non-Exempt
Non-Exempt
Rate of Pay
$17.50-$21.30
Shift
Days
Category
Customer Service
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization
DuraTech Industries is a growing global Printing Manufacturer located in La Crosse, Wisconsin. We work hard at making a positive, challenging and engaging environment.
We respect and value our people and recognize their diversity as a source of creativity. We value loyalty, dedication, hard work and pride in workmanship. We dedicate ourselves to provide a safe and fun work environment; one that promotes open communication, teamwork, learning and community involvement. Our Team Members are our greatest asset; our leadership in the industries we serve has been achieved because our people are the best.
This position is currently accepting applications.
-
Customer Service Representative
4 weeks ago
La Crosse, United States U-Haul Full timeLocation: 2134 Rose St, La Crosse, Wisconsin 54603 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
2 weeks ago
La Crosse, United States Walman Full time** The Walman Optical Company** ** Customer Service Representative** La Crosse, WI 54603 We are currently seeking a **Customer Service Clerk I** for our fast-paced Optical Lab located in La Crosse, WI. This is an excellent opportunity to join our TEAM We are the #1 optical wholesaler in the U.S.! *The **Walman Optical Company** is a successful, diversified,...
-
Customer Service Representative
4 weeks ago
La Crosse, United States Xcel Energy Full timeThe Customer Contact Representative's primary responsibility is to resolve any issues our customers might face and ensure their satisfaction. Contact Center Representatives will consult with customers on their energy needs and resolve issues in one c Customer Service Representative, Customer Service, Representative, Retailby Jobble
-
Customer Service Representative
4 weeks ago
La Jolla, United States Spectrum Insurance Service Full timeCustomer Service Representative/Administrative Assistant Company: Spectrum Commercial Insurance Brokers Location: San Diego, CA Job Description: We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be...
-
Customer Service Representative
1 month ago
La Crosse, United States Spectrum Insurance Group LLC Full timeJob DescriptionJob DescriptionSpectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience.In this role, you will work with the account manager, prepare proposals, answer incoming phone calls, greet and direct...
-
Customer Service Representative
4 weeks ago
La Crosse, United States Harrison Gray Search Full timeHarrison Gray Search is searching for a Customer Service Representative to join our client's Personal Lines team in La Crosse, Wisconsin.In this role, you will work with the account manager, prepare proposals, answer incoming phone calls, greet and direct insurance office visitors, enter change requests and endorsements, and maintain our agency management...
-
Customer Service Representative
4 weeks ago
La Crosse, United States Harrison Gray Search Full timeHarrison Gray Search is searching for a Customer Service Representative to join our client's Personal Lines team in La Crosse, Wisconsin.In this role, you will work with the account manager, prepare proposals, answer incoming phone calls, greet and direct insurance office visitors, enter change requests and endorsements, and maintain our agency management...
-
Customer Service Representative
4 weeks ago
La Crosse, United States Harrison Gray Search Full timeHarrison Gray Search is searching for a Customer Service Representative to join our client's Personal Lines team in La Crosse, Wisconsin.In this role, you will work with the account manager, prepare proposals, answer incoming phone calls, greet and direct insurance office visitors, enter change requests and endorsements, and maintain our agency management...
-
Customer Service Representative
2 weeks ago
La Crosse, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Customer Service Representative
4 weeks ago
La Crosse, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Customer Service Representative
4 weeks ago
La Crosse, United States Enterprise Holdings Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Customer Service Representative
3 weeks ago
La Porte, United States RMS MARINE SERVICE US LLC Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great...
-
Customer Service Representative
3 weeks ago
La Porte, United States RMS MARINE SERVICE US LLC Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryHealth insurancePaid time offTraining & developmentBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests,...
-
Customer Service Representative
3 weeks ago
La Porte, United States RMS MARINE SERVICE US LLC Full timeBenefits: Competitive salary Health insurance Paid time off Training & development Benefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests,...
-
Customer Care Representative
3 weeks ago
La Crosse, United States Citizens State Bank of La Crosse Full timeAre you an outgoing motivated individual that is a self-starter and great with customers? Want to learn new things and build your professional skill-set? How about working for a top community bank that inspires you to achieve your full potential and Customer Care, Representative, Customer Experience, Operations, Retail
-
La Crosse, United States State of Wisconsin Full timeIntroduction We are dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations, DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities. The Wisconsin...
-
Customer Service Representative
1 week ago
La Habra, United States Diamond Executives Inc Full timeWe are a strategic rtner with nationally recognized ands, pro - ing practical solutions and h - htening the customer experience dur ng each and every int - ction. Our team has - ken immense pride in the re - ts we hav - chieved with our - ients thus far. We re assembling a world-cl s team of clever, hungry, and daring professionals who are energized by...
-
Customer Service Representative
4 weeks ago
La Jolla, United States Mr. Appliance Full timeDo you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll...
-
Customer Service Representative
2 weeks ago
La Jolla, United States Mr Appliance Full timeJob Description Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing...
-
Customer Service Representative
2 months ago
La Salle, United States XPO Logistics Full timeBill shipments pursuant to applicable tariffs and pricing agreements Recognize and resolve documentation errors Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perfor Customer Service Representative, Customer Service, Representative, Retail
