Customer Service Representative
6 days ago
We are a strategic
rtner with nationally recognized
ands, pro
- ing practical solutions and h
- htening the customer experience dur
ng each and every int
- ction. Our team has
- ken immense pride
in the re
- ts we hav
- chieved with our
- ients thus far. We
re assembling a world-cl
s team of clever, hungry, and daring professionals who are energized by the possibility of working at the epicenter of client relations, business consulting, and culture. As we continue our tremendous growth, we need a multicultural, highly skilled, and deeply knowledgeable Customer Service Representative to join our dynamic team. People are at the core of our success, and we firmly believe in the significance of investing in our Customer Service Representatives. This is why over the years we have devised a positive culture to train, develop, and motivate our associates. As a Customer Service Representative on our championship team, you’ll have the opportunity to gain hands-on experience and take your professional career to the next level *Duties as a Customer Service Representative:*
- Attract potential customers by clarifying product and service inquiries; suggesting information about other products and services to fulfill their needs and boost sales margins
- Process customer orders, prepare correspondences and surpass customer needs to assure customer retainment
- Establish sustainable relationships of trust with consumers through open, welcoming, and interactive communication
- Meet personal and team sales goals set by Management staff
- Place customer orders, receive confidential payment information and other pertinent information such as addresses and phone numbers
- Answer questions relating to warranties or terms of sale with accuracy and confidence
- Attempt to persuade customers to reconsider, inform them of deals or sales promotions, and upsell services as needed
- Attend meetings and work hands-on with the customer service & sales management team to ensure proper customer service is being executed *Qualifications We Look for in a Customer Service Representative:*
- 0-3 years of experience in a customer facing role
- Customer-centric and ability to adapt and/or respond to a variety of characters
- Ability to establish and maintain an effective working relationship with co-workers, consumers, management, and clients
- Exceptional communication, persuasion, and presentation abilities
- Demonstrated ability to work both collaboratively as part of a team and independently with mínimal supervision
- Strong ability to multi-task, prioritize and manage time adequately
- High School Diploma / GED
- College degree preferred but not necessary THINGS TO NOTE:
- This is a full-time position that does include some Saturdays
- This position requires local travel
- This role is provided with training _*Upon completion of training, pay is determined by personal performance. The range listed is based on the average weekly commissions of an entry level associate*_. Pay: $700.00 - $1,200.00 per week Benefits:
- Opportunities for advancement
- Professional development assistance Compensation package:
- Bonus opportunities
- Performance bonus Schedule:
- Day shift
- Monday to Friday
- Weekends as needed Work Location: In person
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