Natural Resources Customer Service Representative, Senior
3 weeks ago
We are dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations, DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities.
The Wisconsin DNR is hiring an LTE (Limited Term Employee) Customer Service Representative position at our La Crosse Service Center . This position will require full-time work, 40-hours per week.
Position Summary
This position has primary responsibility for assisting the public with hunting, fishing and trapping inquiries and license issuance. This position determines and explains licensing requirements and necessary steps to participate in these outdoor pursuits lawfully through the application of state statutes, administrative rules, and policies and procedure.
50% Provision of information on a full range of DNR topics to the public concerning hunting and fishing laws, requirements and procedures pertaining to licensing, Wisconsin residency, and DNR programs. Serve as a primary point of contact for analyzing complex questions. Explain program policies and procedures in responding to customer requests. Provide answers to questions or requests for information.
25% With minimal assistance, respond to moderate to highly complex inquiries from the public, DNR staff, enforcement agencies and others, provide information concerning legal requirements, departmental, division and bureau procedures, and assist in the resolution of Wisconsin hunting, fishing and trapping harvest registration and regulation issues.
5% Review and explain entries listed on customer records and record abstracts to inform individuals of point accumulations for bear, bobcat, fisher, turkey and sharp-tailed grouse drawings.
15% Process disabled hunter permit applications. Evaluate information provided on application and determine, through consideration of state statute and physician's recommendation, whether a medical or other condition exists for eligibility of a disabled angler license or hunter permit. Independently issue discretionary disabled hunter permits.
5% Other duties as directed by supervisor.
Salary Information
This position will pay $21.16 per hour and is in pay schedule and range 02-13. Compensation will be set in accordance with the State Compensation Plan.
Job Details
This is a Limited Term Employment (LTE) position. LTE positions do not automatically lead to permanent state employment or enjoy the same benefits as permanent employees; however, these positions do offer valuable work experience and an opportunity to learn more about career opportunities with the Department of Natural Resources and the State of Wisconsin.
LTE employees are limited to working 1039 hours per position within a twelve-month period.
In order to be considered for this position, you must be a resident of the State of Wisconsin.
The Department of Natural Resources conducts criminal background checks on final applicants prior to a job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.
Applicants must be legally authorized to work in the United States at the time of hire. The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility I-9 form upon hire.
The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.
How to Apply:
Click the "Apply for Job" button and follow the directions. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.
Qualifications
Qualified applicants will have the following qualifications:
- Excellent attention to detail
- Excellent customer service and communication skills
- Ability to exercise good judgment in handling customer inquiries
- Experience working with computers and navigating web applications
- Ability to apply business rules to different situations and make sound decisions
How To Apply
Click the "Apply for Job" button and follow the directions. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.
Please note that the Wiscjobs system will time you out after 30 minutes of activity, so be sure to save your work often to avoid having to re-start the application process.
For any position-related questions, please feel free to contact Barry.Gilbeck@wisconsin.gov .
For technical questions and troubleshooting related to the Wisc.Jobs site, please visit Commonly Asked Questions.
Your resume and letter of qualifications are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here .
Deadline to Apply
Applications must be received by 11:59pm, Central Time, on July 3, 2024 in order to be considered.
-
Customer Service Representative
4 weeks ago
La Crosse, United States U-Haul Full timeLocation: 2134 Rose St, La Crosse, Wisconsin 54603 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
3 weeks ago
La Crosse, United States Duratech Full timeDescription DuraTech Industries is a growing global Printing Manufacturer located in La Crosse, Wisconsin. We have been manufacturing labels, overlays and metal nameplates for a variety of Original Equipment Manufacturers (OEMs) in the automotive, computer, electronics, industrial and medical markets for the past 45 years. As our company expands, we need...
-
Human Resources Representative HR
4 weeks ago
La Crosse, United States Gundersen Health System Full timeJOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'s why people want to work here. If you\'re looking for a job to love, apply today. Schedule Weekly Hours:40 Bellin Gundersen Health System is seeking a passionate and experienced full-time Human Resources Representative to join our HR Service Center team! We are looking for individuals...
-
Customer Service Representative
1 month ago
La Crosse, United States Spectrum Insurance Group LLC Full timeJob DescriptionJob DescriptionSpectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience.In this role, you will work with the account manager, prepare proposals, answer incoming phone calls, greet and direct...
-
Customer Service Representative
3 weeks ago
La Crosse, United States Walman Full time** The Walman Optical Company** ** Customer Service Representative** La Crosse, WI 54603 We are currently seeking a **Customer Service Clerk I** for our fast-paced Optical Lab located in La Crosse, WI. This is an excellent opportunity to join our TEAM We are the #1 optical wholesaler in the U.S.! *The **Walman Optical Company** is a successful, diversified,...
-
Customer Service Representative
1 month ago
La Crosse, United States Harrison Gray Search Full timeHarrison Gray Search is searching for a Customer Service Representative to join our client's Personal Lines team in La Crosse, Wisconsin.In this role, you will work with the account manager, prepare proposals, answer incoming phone calls, greet and direct insurance office visitors, enter change requests and endorsements, and maintain our agency management...
-
Customer Service Representative
1 month ago
La Crosse, United States Harrison Gray Search Full timeHarrison Gray Search is searching for a Customer Service Representative to join our client's Personal Lines team in La Crosse, Wisconsin.In this role, you will work with the account manager, prepare proposals, answer incoming phone calls, greet and direct insurance office visitors, enter change requests and endorsements, and maintain our agency management...
-
Customer Service Representative
2 weeks ago
La Palma, United States Konnect Resources Full timeA leader in quality, service, selection, and value. This award-winning company has over 40 years experience in crafting fine window furnishings. They are socially responsible in their manufacturing and forestry and are one step closer to changing the future. Their award winning products have a global reach and exceed industry standards. Pay: $21.00- $22.00...
-
Customer Service Representative
4 weeks ago
La Crosse, United States Xcel Energy Full timeThe Customer Contact Representative's primary responsibility is to resolve any issues our customers might face and ensure their satisfaction. Contact Center Representatives will consult with customers on their energy needs and resolve issues in one c Customer Service Representative, Customer Service, Representative, Retailby Jobble
-
Customer Service Representative
1 month ago
La Jolla, United States Spectrum Insurance Service Full timeCustomer Service Representative/Administrative Assistant Company: Spectrum Commercial Insurance Brokers Location: San Diego, CA Job Description: We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be...
-
Customer Service Representative
3 weeks ago
La Palma, United States Konnect Resources, LLC Full timeA leader in quality, service, selection, and value. This award-winning company has over 40 years’ experience in crafting fine window furnishings. They are socially responsible in their manufacturing and forestry and are one step closer to changing the future. Their award winning products have a global reach and exceed industry standards.Pay: $21.00- $22.00...
-
Customer Service Representative
3 weeks ago
La Palma, United States Konnect Resources, LLC Full timeA leader in quality, service, selection, and value. This award-winning company has over 40 years’ experience in crafting fine window furnishings. They are socially responsible in their manufacturing and forestry and are one step closer to changing the future. Their award winning products have a global reach and exceed industry standards.Pay: $21.00- $22.00...
-
Customer Service Representative
1 month ago
La Crosse, United States Enterprise Holdings Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Customer Service Representative
4 weeks ago
La Crosse, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Customer Service Representative
3 weeks ago
La Crosse, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Customer Service Representative
2 weeks ago
La Plata, United States Southern Maryland Oil Full timeAre you interested taking y - caree - o the next step - h an industry le - r? We have ju - the opportunity or you - e are a l ading home servic - provider and due - our continued gro th we are loo - g for per nable and reliable indiv uals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an...
-
Customer Service Representative
1 month ago
La Plata, United States Southern Maryland Oil Full timeAre you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from...
-
Customer Service Representative
4 weeks ago
La Porte, United States RMS MARINE SERVICE US LLC Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great...
-
Customer Service Representative
4 weeks ago
La Porte, United States RMS MARINE SERVICE US LLC Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryHealth insurancePaid time offTraining & developmentBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests,...
-
Customer Service Representative
4 weeks ago
La Porte, United States RMS MARINE SERVICE US LLC Full timeBenefits: Competitive salary Health insurance Paid time off Training & development Benefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests,...
