Member Services Rep

3 weeks ago


Irving, United States CareerBuilder Full time

Financial Additions is assisting a leading healthcare provider in search of a Member Service Representative
Position will be in-office daily.
Company Offers:

Value driven workplace
A goal to develop leadership qualities in all employees
Member Service Representative responsibilities include:

Answering all incoming calls from sponsors, members, and providers.
Researching claims status and assisting in resolving claim issues.
Maintaining positive relationships with physicians, providers, and practice managers within the provider network.
Providing accurate information regarding eligibility, benefit verification, network, and contract status
Recording all contact with customers both verbal and email
Facilitate member and provider understanding of the plan coverage and benefits
Acts as the primary liaison both telephonic and in-person between all members and the plan
Member Service Representative qualifications should include:

High School Diploma and 1 year of related experience
MS Excel(intermediate)
#INDVMS

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