Customer Service

2 months ago

Pekin, United States Superior Industries Full time

Join our dynamic team as a Customer Service & Estimating Specialist, where you'll play a key role in developing solutions for bulk material handling and processing opportunities. This fast-paced position requires strong leadership, organizational skills, and a mechanical aptitude to review bid documents, create tailored equipment lists, and manage multiple projects to meet critical deadlines.

Key Responsibilities

  • Develop solutions and equipment lists for potential bulk material handling and processing opportunities by reviewing customer needs and bidding documents.
  • Review and analyze bid documents and specifications submitted by customers.
  • Navigate and review commercial terms and conditions.
  • Create conceptual layouts and equipment lists tailored to customers' specific requirements, collaborating with various teams including Outside Sales, Application, Purchasing, Engineering, and Production.
  • Manage multiple detailed and fast-paced tasks simultaneously, adhering to critical deadlines, estimating equipment costs, and identifying high-risk areas, while preparing detailed quotes and spec sheets.
Employee Benefits
  • Weekly paycheck
  • Medical insurance - Covers 75% of premiums
  • Dental and vision insurance
  • Company paid life insurance, short term disability and long term disability
  • 401K retirement account with 5% company match
  • On the spot bonuses up to $100
Qualifications
  • Strong leadership skills, with the ability to influence others and build strong relationships.
  • Superb organizational skills and the ability to multitask effectively.
  • Mechanical aptitude with above-average math skills.
  • Proficiency in Windows-based software, including MS Excel, ERP Sales Module, and Salesforce.
  • Self-motivated with a preference for candidates with a background in the Bulk Material Handling industry.
Traits ofOur Successful Employees
  • Embrace Core Values: Serving Others, High Integrity, Strong Work Ethic, Culture of Opportunity & Long-Term Relationships
  • Attention to detail
  • Exhibition of good communication skills when working with fellow employees
  • Willingness to help out where needed

Location: This position requires working on-site at one of our Superior facilities.

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