Convention Services Coordinator-Sales

2 weeks ago

South Lake Tahoe, United States The Coachman Hotel Full time

Job Summary:

The Convention Service Coordinator assists the Director of Sales & Marketing Convention Services Managers and Sales Managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions.

Responsibilities:

QUALIFICATIONS:

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Ability to type 55+ wpm
  • Proficient with Microsoft operating Systems OnQ and Delphi.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

JOB RESPONSIBILITIES:

  • Approach all encounters with guests and Associates in an attentive friendly courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Possible weekends and Holidays based on business demands.
  • Maintain high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain Sales files in an organized fashion and as per specified standards.
  • Maintain Accounts Coverage Program.
  • Answer phones; qualify incoming inquiry calls and ensuring all inquiries are dealt with accurately timely and in a professional manner.
  • Type sales contracts BEOs correspondence reports forms direct mail pieces etc. as needed by sales team.
  • Maintain file system to ensure office is organized and efficient.
  • Maintain Delphi. ensuring consistent accurate and working properly.
  • Assist managers on creative projects including proposals invitations special events etc.
  • Maintain timely and effective paper flow and communication within department and to other departments.
  • Work with Convention Services Manager detailing upcoming functions as needed obtain guarantees confirm arrangements etc.
  • Distribute BEOs Changes Rooming Lists Signed Contracts Revisions etc. to appropriate departments as it relates to meeting and groups.
  • Assist guests and clients with small changes requests etc. and completes needed paperwork for Manager.
  • Site inspections for the department as needed
  • Enters group pickup in sales pro daily and enters data into Delphi and End of Month.
  • Maintain constant paper flow of thank you letters for groups/functions and distributes accordingly to departments and maintain in files.
  • Monitor/Ordering of office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items.
  • Call clients for guarantee numbers for functions 72 hours prior creates/closes house accounts and complete AV order.
  • Organize in house deliveries amenities welcome letters transportation schedules etc. as needed.
  • Other items as they relate to the Sales and Marketing and Convention Services as well as any other items as needed by entire management staff.
  • Be familiar with all Aimbridge Hospitality sales policies and house rules.
  • Ensure Associates are at all times attentive friendly helpful and courteous to all guests managers and fellow Associates.


Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


Compensation Min:
USD $19.32/Hr.

Compensation Mid:
USD $24.16/Hr.

Compensation Max:
USD $28.99/Hr.

  • Convention Services Coordinator

    2 weeks ago

    South Lake Tahoe, United States Coachman Hotel Full time

    Job SummaryThe Convention Service Coordinator assists the Director of Sales & Marketing Convention Services Managers and Sales Managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and...

  • Convention Services Coordinator

    2 weeks ago

    South Lake Tahoe, California, United States Coachman Hotel Full time

    Job SummaryThe Convention Service Coordinator assists the Director of Sales & Marketing Convention Services Managers and Sales Managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and...

  • Convention Services Director

    1 month ago

    Prior Lake, United States Gaming Enterprise Full time

    Job Overview: This position is responsible for leading the efficient and seamless operation of all banquet/convention functions at Mystic Lake Casino. This includes managing individuals responsible for multiple functional areas within the convention center and Mystic Lake Casino Hotel, and administrative oversite of all banquet and catering events under the...

  • Convention Services Director

    3 weeks ago

    Prior Lake, Minnesota, United States Gaming Enterprise Full time

    Job Overview: This position is responsible for leading the efficient and seamless operation of all banquet/convention functions at Mystic Lake Casino. This includes managing individuals responsible for multiple functional areas within the convention center and Mystic Lake Casino Hotel, and administrative oversite of all banquet and catering events under the...

  • Sales Coordinator

    1 month ago

    South Lake Tahoe, United States The Landing at Lake Tahoe Full time

    Job Summary: Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions. The incumbent may also perform light selling duties to small groups and...

  • Sales Coordinator

    1 month ago

    South Lake Tahoe, United States The Landing Resort and Spa Full time

    Job SummaryAssist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions. The incumbent may also perform light selling duties to small groups and...

  • Vacation Sales Coordinator

    1 month ago

    South Lake Tahoe, United States Marriott Vacations Worldwide Full time

    Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in Marriott Vacation Club...

  • Vacation Sales Coordinator

    4 weeks ago

    South Lake Tahoe, United States CareerBuilder Full time

    Marriott Vacation Club, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in Marriott Vacation Club properties...

  • Sales Coordinator

    3 weeks ago

    Salt Lake, Utah, United States HRI DEVELOPMENT Full time

    We are looking for an energetic, self-motivated individual to work in a fast-paced sales office providing administrative support to our sales team: answering phones, taking inquiries, making appointments, working with agreements, rooming lists, and banquet event orders, assisting with events, and miscellaneous office tasks. Must have good communication and...

  • Box Office Manager

    1 month ago

    South Lake Tahoe, California, United States teamworkonline Full time

    OverviewThe Box Office Manager will control all ticket inventories and oversee the processing of orders and payments. Utilizing ticketing software, he/she will create ticketing for events and financial reports; manage and participate in the development and administration of an annual budget; direct the forecast of additional funds needed for staffing,...

  • Intern- Catering Sales @ Salt Palace Convention Center

    4 weeks ago

    Salt Lake City, United States Sodexo Live! Internships Full time

    Job DescriptionJob DescriptionJob Listing: Intern- Catering Sales Are you ready to put your education in to action with on-the-job experience? The Sodexo Live! Intern Program offers an exciting opportunity for currently enrolled college students to turn their leadership potential into valuable professional experience and get a head start on their...

  • Intern- Catering Sales @ Salt Palace Convention Center

    4 weeks ago

    Salt Lake City, United States Sodexo Live! Internships Full time

    Job DescriptionJob DescriptionJob Listing: Intern- Catering Sales Are you ready to put your education in to action with on-the-job experience? The Sodexo Live! Intern Program offers an exciting opportunity for currently enrolled college students to turn their leadership potential into valuable professional experience and get a head start on their...

  • Sales and Service Coordinator

    1 month ago

    South Royalton, Vermont, United States Sephora Full time

    Job ID: 247970Store Name/Number: CT-Evergreen Walk (0760)Address: 200 Evergreen Wy., South Windsor, CT 06074, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll play a crucial role in ensuring an outstanding shopping experience for every...

  • Vacation Rental Service Coordinator

    1 month ago

    South Lake Tahoe, United States Vacation Rental Assistance Full time

    Job DescriptionJob DescriptionSalary: 30 / hr+ DOEOVERVIEWWe're seeking an experienced professional to join our team as a service coordinator / manager that oversees a multitude of service logistics and functions in our vacation rental management team.  Professionally collaborating with team members is a key part of this job, though being their direct...

  • Sales and Service Coordinator

    1 month ago

    Salt Lake, Utah, United States Sephora Full time

    Job ID: 248061Store Name/Number: UT-Fashion Place (0618)Address: 6191 S State Street, Murray, UT 84107, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for...

  • Sales and Service Coordinator

    1 month ago

    Woodcliff Lake, New Jersey, United States Sephora Full time

    Job ID: 248771Store Name/Number: NJ-Woodcliff Lake (1942)Address: 500 Chestnut Ridge Road Suite 103, Woodcliff Lake, NJ 07677, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional...

  • Service Advisor

    3 weeks ago

    South Lake Tahoe, United States JIM Bagan Toyota Full time

    Job DescriptionJob DescriptionJob Summary:As a Service Advisor at JIM Bagan Toyota in South Lake Tahoe, California, you will be responsible for providing excellent customer service to our clients in the auto industry. This is a full-time position that offers a base salary plus commission, with a typical monthly compensation ranging from $5500 to $10000. The...

  • Sales & Marketing Coordinator

    3 weeks ago

    South Amboy, New Jersey, United States Scuttlebutt Services, LLC Full time

    Job DescriptionJob DescriptionSouth Amboy, NJ - Salary Range 50-75kJob BriefThis position requires a critical thinker and self-starter with relationship building skills, a comitment to customer satisfaction who is ready to hit the ground running and be the "right hand" of the sales team. Working day to day with the team to track and coordinate deals and...

  • Sales Manager

    1 month ago

    South Lake Tahoe, United States Davidson Hospitality Full time

    Overview Are you a dynamic sales professional with a passion for the hospitality industry? We have an exciting opportunity for a Sales Manager! Join our team and take your career to new heights by driving revenue and building strong relationships with clients. As a Sales Manager, you will play a key role in generating sales, developing strategies, and...

  • Director of Sales

    1 month ago

    South Lake Tahoe, California, United States Dorado Beach A Ritz Carlton Reserve Full time

    Additional Information Luxury BrandJob Number Job Category Sales & MarketingLocation Dorado Beach a Ritz-Carlton Reserve, 100 Dorado Beach Drive, Dorado, Puerto Rico, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryLeads and manages all day-to-day activities related to the sales function with a...