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Customer Service
2 months ago
Responsibilities:
Pay Transparency Statement:
The compensation philosophy reflects the Companys reasonable expectation at the time of posting. ?We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. ?This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.
Position Summary:
Responsible for performing administrative tasks in support of a specific department.
Position Responsibilities may include, but not limited to:
- Collect and prepare information for various operational reports
- Provide confidential administrative support to department leadership and others as requested
- Interact with internal and external customers
- Any other duties as assigned
Qualifications:
Required Skills and Experience:
- 1-3 years current administrative-type experience working with customers
- High School diploma or GED
- Demonstrated problem-solving skills
- Detail-oriented, conscientious and able to work independently
- Strong organizational and analytical skills
- Excellent verbal and written communication skills
- Proven ability to multi-task effectively and produce accurate, timely results in a fast-paced, constantly changing environment
- Consistently demonstrate a positive approach, team-player attitude and professional demeanor
- Demonstrated proficiency in Microsoft Office Suite, particularly Excel
Physical Demands and Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.