Customer Service Representative
3 weeks ago
As a Customer Relations Representative with William Cormier - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.
Key Responsibilities- Establish and maintain strong customer relationships through regular follow-ups and communication.
- Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options and promote the development of our business.
- Collaborate with other agency team members to efficiently meet customer needs and achieve business objectives.
- Dedicated to delivering exceptional customer service.
- Able to effectively relate to customers, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members.
- Proactive in problem-solving and committed to finding solutions that meet customer needs.
- Competitive hourly pay plus commission/bonus opportunities.
- Potential for growth and advancement within the agency.
- Paid time off (vacation and personal/sick days).
- Health benefits.
- Valuable career-building experience.
We are located in Walker, LA, and serve customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. State Farm agents are independent contractors who hire their own employees, and our agency is committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.", "lang_code": "en-US"}
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