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Library Assistant II

3 months ago

Chesapeake, United States City of Chesapeake Full time

The Chesapeake Public Library ( CPL ) is seeking an outgoing, enthusiastic and detail-oriented part-time Library Assistant II, who has a passion for public service, exemplary customer service and organizational skills to perform library/clerical work at any public service desk (Circulation, Adult Services, or Youth and Family Services ( YFS ) in a busy area library.

The Library Assistant II will:

Provide complex paraprofessional services at the public services desk using printed and electronic sources to assist with public computers, public access catalogs, copiers, faxes, A/V equipment, eReaders, and locating and checking out library materials.

Provide reader's advisory, homework and job help assistance; promotes services and programs using approved social media websites. Participates in library committees as a participant. Monitors computer usage and maintains patron accounts via automated time, money, and circulation management systems.

Ability to handle various forms of tender and cash registers; point of sale machines; some knowledge of reconciling money; and process fees, fines, sales, and donations.

Checks in and shelves returned library materials.

Supervises the operation of the department on nights, weekends, and when assigned.

Perform other related duties as assigned and assist at all service points as needed.

Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT :
Requires one year of college in liberal arts or library science or any equivalent combination of education and customer service experience.

EXPERIENCE REQUIREMENT :
In addition to satisfying the vocational/education standards, this position requires a minimum of six months related, full-time equivalent library or customer service experience. Six months' public library experience preferred.
SPECIAL CERTIFICATIONS AND LICENSES :
Requires a valid driver's license and a driving record that is in compliance with the City Driving Standards. depending on department.

SPECIAL REQUIREMENTS :
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications
Experience with Automated circulation systems highly desired.

Public library related experience desired.

Experience working with computers is highly desirable.

Comfortable with learning and demonstrating usage of computers, Internet, library catalog, eReaders, eBooks, research databases, e-mail, photocopiers, and fax machines.