Customer Relations Specialist SED

2 months ago

Delray Beach, United States Orkin Full time

Overview:

PAY RANGE $17 TO $20 AN HOUR

We Need Your Next-Level Service Mindset at the Best in Pests.

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a jobyoull have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back.

With Orkins award-winning training program, youll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now

Responsibilities:

As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

  • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments
  • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you
  • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
  • Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
  • Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results
  • Reschedule unserviced accounts within 24 hours
  • Participate in quality assurance processes, programs, and initiatives
  • Safeguards customers privacy and other proprietary information

What type of benefits will you receive?

  • Competitive earnings
  • PAY RANGE $17 TO $20 AN HOUR
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program

Why should you choose Orkin?

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • The Pest Management Industry is growing and is a recession resistant line of business
  • You have a service-oriented mindset that leads you to build loyalty and trust with clients
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to join a company that supports the community
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?

Qualifications:

What do you need to be successful?

  • Previous experience in Customer Service or Sales preferred
  • High School Diploma or equivalent required
  • Excellent interpersonal and communication skills
  • Basic computer skills in various software and web-based applications
  • Proficient in Microsoft Office
  • Strong attention to detail and follow through
  • Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
  • Be able to regularly lift and/or move up to 25 pounds

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

  • Customer Relations Specialist SED

    3 months ago

    Daytona Beach, United States Orkin Full time

    Overview: PAY = $16 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our...

  • Customer Relations Specialist

    3 months ago

    Delray Beach, United States Rollins Full time

    ** Customer Relations Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023768 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. Our **Customer Service Specialists** are...

  • Customer Relations Specialist

    2 weeks ago

    Huntington Beach, California, United States Element Materials Technology Full time

    Customer Relations SpecialistOverviewElement Materials Technology is seeking a dedicated Customer Relations Specialist to enhance our dynamic team. This role is pivotal in fostering loyalty by cultivating and maintaining relationships with our valued clients. The specialist will oversee and monitor daily orders to guarantee timely delivery and ensure client...

  • Customer Relations Specialist

    6 days ago

    Mastic Beach, New York, United States MyCareersFuture Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Relations Specialist to join our team at MyCareersFuture. As a key member of our project team, you will play a vital role in ensuring the smooth operation of our HDB BTO projects.Key Responsibilities:Liaise with Stakeholders: Develop and maintain strong relationships with various...

  • Investor Relations Specialist

    2 weeks ago

    Delray Beach, Florida, United States Kingdom Capital Management, Inc. Full time

    Position OverviewKingdom Capital Management, Inc. is on the lookout for a dedicated and proactive individual to fill the role of Investor Relations Specialist. This position presents a unique opportunity to interact with stakeholders, bolster our market visibility, and ensure adherence to regulatory standards. The successful candidate will demonstrate...

  • Customer Relations Specialist

    1 week ago

    Huntington Beach, California, United States Element Materials Technology Full time

    OverviewElement Materials Technology is seeking a dedicated Customer Relations Specialist to enhance our expanding team. This role is pivotal in fostering loyalty by nurturing and managing relationships with our valued clients. The specialist will oversee and monitor daily orders to guarantee timely delivery and ensure customer satisfaction.Compensation:...

  • Customer Service Reservation Specialist

    5 days ago

    Delray Beach, Florida, United States Opal Collection & Affiliates Call Center and Revenue Office Full time

    Customer Service Reservation Specialist Job Overview: Under the supervision of the Call Center Manager, the Customer Service Reservation Specialist is tasked with handling all incoming telephone inquiries related to room bookings and hotel details. This role requires responding to all inquiries in a professional, courteous, and efficient manner, with the...

  • Customer Care Specialist

    1 month ago

    Delray Beach, United States Children of America Full time

    Job DescriptionJob DescriptionAbout Children of America (COA): At COA, we are more than an organization; we are a unique blend of individuals, principles, and pride that forms a vibrant and diverse community. Our strength lies in this special blend of people and values.Job Description: The Customer Care Specialist (CCS) serves as a pivotal liaison between...

  • Healthcare Customer Service Specialist

    1 week ago

    Delray Beach, Florida, United States RAYUS Radiology Full time

    Join Our Team at RAYUS RadiologyRAYUS Radiology is seeking a dedicated Healthcare Customer Service Specialist to enhance our patient experience. We are committed to transforming radiology into a pivotal step in diagnosis and treatment.Role Overview:As a Healthcare Customer Service Specialist, you will:Deliver exceptional patient-focused services, supporting...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Delray Beach, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Relations Specialist F/T

    4 months ago

    North Miami Beach, United States City of Sunny Isles Beach Florida Full time

    The purpose of this position is to perform a variety of clerical and office support tasks, in a typical office setting, related to the function and department assigned which may include customer service, telephone answering, typing, word processing, Relations, Specialist, Customer Service, Processing, Relationship, Business Services, Customer

  • Bilingual Customer Service Specialist

    1 month ago

    Delray Beach, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Delray Beach, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Service Specialist/Administrative Assistant

    3 months ago

    Delray Beach, United States Rollins Full time

    ** Customer Service Specialist/Administrative Assistant** **Job Category****:** Customer Service **Requisition Number****:** CUSTO024823 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. Our **Customer...

  • Bilingual Customer Service Specialist

    4 days ago

    Delray Beach, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    7 days ago

    Delray Beach, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Part-time Customer Service Specialist

    3 months ago

    Delray Beach, United States Rollins Full time

    ** Part-time Customer Service Specialist (On-Site)** **Job Category****:** Customer Service **Requisition Number****:** PARTT024824 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. At Orkin, we provide...

  • Customer Care Specialist

    2 days ago

    Delray Beach, Florida, United States HeliosX Full time

    About the RoleHeliosX is seeking a highly skilled Customer Care Advisor to join our team in the United States. As a key point of contact for customers, you will provide exceptional support and guidance on our GLP1 weight-loss treatments.This is a full-time, remote position based in the US, with a preference for candidates who can work weekends. The operating...

  • Customer Service Specialist

    1 week ago

    Delray Beach, Florida, United States iCare Health Solutions Enterprise Full time

    Job Type: Full-timePosition Overview:We are seeking a dedicated individual to assist clients in a friendly and professional manner. The ideal candidate will engage with customers to help them choose the right eyewear, utilizing a consultative approach to identify their needs and provide tailored recommendations.Key Responsibilities:1. Provide exceptional...

  • Employee Relations Coordinator

    3 months ago

    Delray Beach, United States Children of America Full time

    Job DescriptionJob DescriptionAbout Children of America (COA): We provide a warm, safe and fun environment that helps children develop socially, emotionally, physically and intellectually. Our teachers are passionate; our programs are inventive; and our approach is unwavering: Bring the very best childcare experience to every family. We care for life's...