Customer Relations Specialist SED

5 months ago

Delray Beach, United States Orkin Full time

Overview:

PAY RANGE $17 TO $20 AN HOUR

We Need Your Next-Level Service Mindset at the Best in Pests.

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a jobyoull have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back.

With Orkins award-winning training program, youll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now

Responsibilities:

As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

  • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments
  • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you
  • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
  • Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
  • Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results
  • Reschedule unserviced accounts within 24 hours
  • Participate in quality assurance processes, programs, and initiatives
  • Safeguards customers privacy and other proprietary information

What type of benefits will you receive?

  • Competitive earnings
  • PAY RANGE $17 TO $20 AN HOUR
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program

Why should you choose Orkin?

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • The Pest Management Industry is growing and is a recession resistant line of business
  • You have a service-oriented mindset that leads you to build loyalty and trust with clients
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to join a company that supports the community
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?

Qualifications:

What do you need to be successful?

  • Previous experience in Customer Service or Sales preferred
  • High School Diploma or equivalent required
  • Excellent interpersonal and communication skills
  • Basic computer skills in various software and web-based applications
  • Proficient in Microsoft Office
  • Strong attention to detail and follow through
  • Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
  • Be able to regularly lift and/or move up to 25 pounds

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

  • Customer Relations Specialist SED

    6 months ago

    Daytona Beach, United States Orkin Full time

    Overview: PAY = $16 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Delray Beach, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Relations Specialist F/T

    7 months ago

    North Miami Beach, United States City of Sunny Isles Beach Florida Full time

    The purpose of this position is to perform a variety of clerical and office support tasks, in a typical office setting, related to the function and department assigned which may include customer service, telephone answering, typing, word processing, Relations, Specialist, Customer Service, Processing, Relationship, Business Services, Customer

  • Customer Service Associate

    2 weeks ago

    Delray Beach, Florida, United States Titan Strategy Group Full time

    At Titan Strategy Group, we are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Associate - Sales and Customer Engagement Specialist. This role will play a pivotal part in enhancing our customer interactions on behalf of our clients.The primary responsibility of this position is to interact with...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Delray Beach, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Service Specialist

    4 weeks ago

    Delray Beach, United States the biostation Full time

    The Care Concierges primary duty is directly related to non-clinical patient care management, proactive outreach, and inbound support to ensure that our patients are cared for and that their health and wellness goals are being met under the direction of our Medical Provider Team. Through this role, the Care Concierge must be able to implement discretion and...

  • Customer Service Specialist

    4 weeks ago

    Delray Beach, United States the biostation Full time

    The Care Concierge’s primary duty is directly related to non-clinical patient care management, proactive outreach, and inbound support to ensure that our patients are cared for and that their health and wellness goals are being met under the direction of our Medical Provider Team. Through this role, the Care Concierge must be able to implement discretion...

  • Customer Service Specialist

    1 month ago

    Delray Beach, United States the biostation Full time

    The Care Concierge’s primary duty is directly related to non-clinical patient care management, proactive outreach, and inbound support to ensure that our patients are cared for and that their health and wellness goals are being met under the direction of our Medical Provider Team. Through this role, the Care Concierge must be able to implement discretion...

  • Customer Service Specialist

    1 month ago

    Delray Beach, United States the biostation Full time

    The Care Concierge’s primary duty is directly related to non-clinical patient care management, proactive outreach, and inbound support to ensure that our patients are cared for and that their health and wellness goals are being met under the direction of our Medical Provider Team.Through this role, the Care Concierge must be able to implement discretion...

  • Customer Service Specialist

    1 month ago

    Delray Beach, United States the biostation Full time

    The Care Concierge’s primary duty is directly related to non-clinical patient care management, proactive outreach, and inbound support to ensure that our patients are cared for and that their health and wellness goals are being met under the direction of our Medical Provider Team.Through this role, the Care Concierge must be able to implement discretion...

  • Customer Service Specialist

    1 month ago

    delray beach, United States the biostation Full time

    The Care Concierge’s primary duty is directly related to non-clinical patient care management, proactive outreach, and inbound support to ensure that our patients are cared for and that their health and wellness goals are being met under the direction of our Medical Provider Team.Through this role, the Care Concierge must be able to implement discretion...

  • Customer Experience Specialist

    15 hours ago

    Delray Beach, Florida, United States Mr Handyman Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Mr. Handyman. In this role, you will be responsible for interacting with customers, scheduling appointments, and managing multiple office priorities. The ideal candidate will have experience in the construction field and strong communication skills. You will work directly with...

  • Insurance Customer Service Specialist

    2 weeks ago

    Delray Beach, Florida, United States State Farm Insurance Full time

    Job OverviewAs a Customer Relations Representative at State Farm Insurance, you will play a crucial role in providing exceptional customer service. This involves assisting customers with their insurance needs, answering inquiries, resolving issues, and offering suitable solutions.About the RoleThe ideal candidate will have strong communication skills, be...

  • Accounts Receivable Specialist

    2 weeks ago

    Delray Beach, United States Joe Taylor Restoration Inc Full time

    Job DescriptionJob DescriptionDescription:Joe Taylor Restoration is seeking an Accounts Receivable Collections Specialist!We are searching for an Accounts Receivable Collections Specialist who wants to fill an essential role on our team. Someone who wants to be part of a stable and growing company with inspiring core values and a strong work ethic.Our...

  • Customer Relations Representative

    3 days ago

    Delray Beach, United States John Peters - State Farm Agent Full time

    About our Agency:I started my career as a State Farm agent back in 1985. I hold a Bachelor's degree from Western Michigan University and a Master's degree from the University of Detroit-Mercy. I have been an active member of the Delray Beach Chamber of Commerce for 35 years, and I am honored to be a recipient of the Rotary International Paul Harris Fellow...

  • Senior Community Engagement Specialist

    2 weeks ago

    Delray Beach, Florida, United States Bella Mar at Delray Beach Full time

    We are seeking a highly motivated Senior Community Engagement Specialist to join our team at Bella Mar at Delray Beach.About the JobAs a Senior Community Engagement Specialist, you will be responsible for creating and implementing engaging activities that promote socialization and well-being among residents. This is a part-time position that requires...

  • Collections Specialist FL

    3 weeks ago

    delray beach, United States Creative Financial Staffing Full time

    Collections Specialist Collections Specialist highlights: Growing disaster restoration company Room for internal promotion On the job training Responsibilities of the Collections Specialist: Daily outbound and inbound collection calls Maintain accurate and detailed records of all interactions Provide excellent customer service and problem resolution to...

  • Collections Specialist FL

    3 weeks ago

    delray beach, United States Creative Financial Staffing Full time

    Collections Specialist Collections Specialist highlights: Growing disaster restoration company Room for internal promotion On the job training Responsibilities of the Collections Specialist: Daily outbound and inbound collection calls Maintain accurate and detailed records of all interactions Provide excellent customer service and problem resolution to...

  • Global Import Relations Specialist

    2 weeks ago

    Virginia Beach, Virginia, United States Zim² Full time

    At ZIM, we're driving innovation in global shipping. We're looking for dedicated professionals to help us reach new horizons.Main Purpose of the role:The Global Import Relations Specialist is responsible for managing customer-facing communication through various channels. This includes answering general import enquiries and acting as an intermediary between...

  • Collections Specialist FL

    2 weeks ago

    Delray Beach, United States Creative Financial Staffing Full time

    Collections SpecialistDo not pass up this chance, apply quickly if your experience and skills match what is in the following description.Collections Specialist highlights:Growing disaster restoration companyRoom for internal promotion On the job trainingResponsibilities of the Collections Specialist:Daily outbound and inbound collection callsMaintain...