Operations Intern

4 weeks ago


Rochester, United States Ring Concierge Full time
About Role

Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. We are seeking an Operations Intern to join our dynamic team this summer. In this role, you will delve into the operations world, assisting with returns, repairs, and all things fulfillment. This internship provides a unique opportunity to dive into the fine jewelry world within an exciting, high-growth company.

Responsibilities
  • Collaborate effectively with the Operations team to efficiently process daily return orders, ensuring a timely resolution.
  • Barcode and conduct thorough inspections of inbound products from customers, maintaining high quality standards and detailed records.
  • Conduct regular supply counts, helping to identify discrepancies or shortages.
  • Serve as a key liaison between the in-house team and our third-party logistics provider (3PL)
  • Work closely with the Customer Experience team to address and resolve customer issues related to returns and repairs
About You
  • Have a can-do attitude: no task is too big or too small to complete
  • Strong attention to detail and accuracy with the ability to work effectively independently and in a team environment
  • Clear communication skills
  • Must be highly organized, proactive and ability to prioritize
  • Understands working in a fast-paced environment with ability to multi-task without sacrificing details or quality of work
  • Team player, can-do attitude, no task too small - assists and supports colleagues as needed
  • Demonstrated ability to continuously adapt as the business evolves and grows
Requirements
  • Must be proficient in Excel and Mac computers, Office and Google Suite
  • Must be local to the Rochester area
Details - Rochester
  • In-office role located in Rochester, NY
  • Office Hours: 8:30 am to 5:30 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales)
  • We offer generous employee discounts on our fine jewelry

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