We have other current jobs related to this field that you can find below

  • Guest Services Specialist

    3 months ago

    Washington, United States Marriott International Full time

    POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and...

  • Guest Services Manager

    2 months ago

    Washington, Washington, D.C., United States Thompson Washington D.C. Full time

    Job Title: Guest Service ManagerJob Overview:We are looking for a friendly and customer-oriented Guest Service Manager to join our team. As a Guest Service Manager, you will play a key role in providing exceptional guest experiences at our hotel. Your primary responsibility will be to ensure guests receive top-notch service from check-in to...

  • Guest Service Agent

    2 weeks ago

    Washington, United States Plazahotelelpaso Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign...

  • Guest Service Agent

    1 month ago

    Washington, United States The Crescent Hotels Group Full time

    Description At Crescent Hotels and Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide our guests. At Crescent, our associates are the shining stars of what we do. What's In It For Me: Highly competitive wages Exceptional benefit plan for eligible associates and their...

  • Guest Service Agent

    3 weeks ago

    Washington, United States Capitol Hill Hotel Washington DC Full time

    OverviewOpportunity:  Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Agent

    4 weeks ago

    Washington, United States The Morrow Hotel Washington, DC Curio Collection by Hilton Full time

    OverviewOpportunity:  Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Agent

    1 month ago

    Washington, United States AC Hotel Washington DC Convention Center Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Expert>

    3 months ago

    Washington, United States Smashburger Full time

    Smashburger - 804 7th St NW [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize food delivery...

  • Guest Service Agent

    4 weeks ago

    Washington, United States The St. Gregory Hotel Dupont Circle Georgetown Full time

    OverviewOpportunity:  Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Agent

    4 weeks ago

    Washington, United States Hiltondcnationalmall Full time

    A Guest Service Agent should provide our guests with excellent service at the front desk from making the reservation to departure. The Guest Service Agent should respond to guests needs, requests and complaints. The Guest Service Agent should also offer guest rooms, food & beverage outlets and seasonal hotel promotions. ESSENTIAL SKILLS Ability to follow all...

  • Guest Service Agent

    1 month ago

    Washington, United States Waterford Group Full time

    ABOUT US At Waterford Hotel Group, we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work...

  • Guest Service Agent

    1 month ago

    Washington, United States Waldorf Astoria Washington DC Full time

    DescriptionForge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Guest Services Agent on the Front Office Team!The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent...

  • Guest Service Agent

    3 months ago

    Washington, Washington, D.C., United States The Morrow Hotel Washington, DC Curio Collection by Hilton Full time

    OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...

  • Guest Service Agent

    1 month ago

    Washington, United States The Morrow Hotel Washington, DC Curio Collection by Hilton Full time

    Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Representative

    1 month ago

    Washington, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Guest Service Agent

    4 weeks ago

    Washington, Washington, D.C., United States The St. Gregory Hotel Dupont Circle Georgetown Full time

    OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...

  • Guest Service Agent

    3 days ago

    Washington, United States Hotel Madera Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Agent

    2 weeks ago

    Washington, United States Duncan Channon Full time

    We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with...

  • Guest Service Agent

    2 months ago

    Washington, United States The St. Gregory Hotel Dupont Circle Georgetown Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...

  • Guest Service Agent

    2 days ago

    Washington, United States The St. Gregory Hotel Dupont Circle Georgetown Full time

    Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign...

Guest Service Specialist

2 months ago

Washington, United States Churchill Living Full time

Churchill Living is a rapidly growing furnished apartment rental company, get in on the ground floor today This position provides a luxury work environment, flexibility to problem solve based on your strengths and a robust benefits package.

About the Job

The role of Guest Service Specialist will assist in the efficient day to day operations of the property, monitoring activities and troubleshooting issues as they occur.

Days/Hours: Monday, Thursday and Friday 11:30am - 8:00pm / Saturday and Sunday 11:00am - 7:30pm / Tuesday and Wednesday OFF

Role and Responsibilities
•Meet and greet guests warmly while handling the check in and check out processes.
•Process customer service requests via phone, emails, and list of activities to complete in the company database.
•Monitor the condition of the apartments and correct/report issues.
•Perform apartment light maintenance as needed and escalate larger repairs to the appropriate party.
•Assist with ordering household inventory, storage organization and completing inventory audits.
•Ensure residents are following property rules
•Ensure offices and public areas are kept neat and organized

Education/ Experience Required

Hospitality training degree preferred but not required. Customer Service experience; 2 plus years' in some (but doesn't have to include all) of the following areas; household maintenance, resolving customer grievances, front desk.

Salary: $20.00 to $25.00 hourly

What We Offer

We are pleased to offer a competitive base salary, medical insurance, vision insurance, dental insurance, short -term disability insurance, paid vacation, paid sick leave, paid holidays, and 401(k) plan with a sizable company match for retirement savings.

EEO/AA Employer