Benefit Client Care Specialist

4 weeks ago

Mansfield, United States Hilb Group Full time

Overview:

Grow With Us At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Client Service Manager to join our team. This position will report to our agency located in Mansfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.

Responsibilities:

  • Assist clients with daily service functions and frequent ad hoc requests, escalating issues as needed.
  • Create, review, and edit employee benefit guides, benefit manuals and other client materials as requested.
  • Participate in market meetings, client functions, industry seminars and training programs as directed.
  • Maintain client records and update client communications.
  • Liaison between departments to ensure all customers accounts are renewed timely and efficiently.
  • Conduct open enrollment meetings as needed.
  • Complete customer servicing related to new business set up and underwriting applications, and account marketing to carriers.
  • Maintain current and accurate customer databases files.
  • Take initiative with renewals, customer issues and concerns and proactively provide solutions to deliver timely and effective resolutions to customer.

Qualifications:

  • High school diploma required; some college level coursework preferred.
  • Must obtain and maintain active Life/Accident and Health Insurance Agent License
  • One to three years of experience.
  • Excellent oral and written communication skills
  • Exceptional relationship development skills, interpersonal and time management
  • skills
  • Strong analytical and problem-solving skills
  • Proficient in Microsoft Office Suite, with Agency Management System experience
  • Working knowledge and understanding of group benefits/administration

Benefits:

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

  • Receptionist - Client Service Specialist

    1 month ago

    Mansfield, United States CityVet Full time

    Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...

  • Receptionist - Client Service Specialist

    2 months ago

    Mansfield, United States CityVet Full time

    Job DescriptionJob DescriptionHappy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in...

  • Client Accounts Specialist

    1 month ago

    Mansfield Center, United States United Services , Inc. Full time

    Job Description: Client Accounts Specialist United Services seeks a Client Accounts Specialist to join our Dayville Administrative team. The primary functions of this position are to set-up, process, document, and maintain all aspects of assigned client and pay accounts, from initial authorization through collections, to ensure accurate and timely payment...

  • Client Accounts Specialist

    2 weeks ago

    Mansfield Center, United States United Services , Inc. Full time

    Job Description: Client Accounts Specialist United Services seeks a Client Accounts Specialist to join our Dayville Administrative team. The primary functions of this position are to set-up, process, document, and maintain all aspects of assigned client and pay accounts, from initial authorization through collections, to ensure accurate and timely payment...

  • isolved Client Support Specialist

    3 weeks ago

    Mansfield, United States Paragon Payroll Full time

    Job DescriptionJob DescriptionClient Support Specialist I - isolvedParagon Payroll is a leading national provider of payroll, compliance, and HR solutions for businesses of all sizes. Designed and packaged to each client's needs, our comprehensive offering includes payroll processing; tax and wage garnishment administration; timekeeping; job/applicant...

  • isolved Client Support Specialist

    2 weeks ago

    Mansfield, United States Paragon Payroll Full time

    Job DescriptionJob DescriptionClient Support Specialist I - isolvedParagon Payroll is a leading national provider of payroll, compliance, and HR solutions for businesses of all sizes. Designed and packaged to each client's needs, our comprehensive offering includes payroll processing; tax and wage garnishment administration; timekeeping; job/applicant...

  • Youth Care Specialist

    3 weeks ago

    Mansfield, United States Universal Health Services Full time

    Responsibilities Our residential treatment facility is currently seeking a compassionate and dedicated Youth Care Specialist to work with at-risk youth receiving treatment services for trauma. The ideal candidate will be responsible for providing daily care and supervision to our residents, while working collaboratively with a team of professionals to...

  • Youth Care Specialist

    2 weeks ago

    Mansfield, United States Universal Health Services Full time

    Responsibilities Our residential treatment facility is currently seeking a compassionate and dedicated Youth Care Specialist to work with at-risk youth receiving treatment services for trauma. The ideal candidate will be responsible for providing daily care and supervision to our residents, while working collaboratively with a team of professionals to...

  • Customer Care Specialist

    3 weeks ago

    Mansfield, United States Sheryna Full time

    **Customer Care Specialist - Contact Centre** Nottinghamshire Wednesday Ad ID: 89146 Company Job Offer: Sales/Marketing Region: East Midlands City: Nottinghamshire Local area: Mansfield, Nottinghamshire Job name: Customer Care Specialist - Contact Centre Job location: Mansfield, Nottinghamshire Job category: Sales & Retail, Customer Services Contract...

  • Customer Care Specialist

    1 week ago

    Mansfield, United States Sheryna Full time

    **Customer Care Specialist - Contact Centre** Nottinghamshire Wednesday Ad ID: 89146 Company Job Offer: Sales/Marketing Region: East Midlands City: Nottinghamshire Local area: Mansfield, Nottinghamshire Job name: Customer Care Specialist - Contact Centre Job location: Mansfield, Nottinghamshire Job category: Sales & Retail, Customer Services Contract...

  • Youth Care Specialist

    3 weeks ago

    Mansfield, United States Foundations for Living Full time

    **Are you interested in becoming a positive mentor for teens in a behavioral health setting?** **Responsibilities**: - Develop and maintain positive relationships with residents, families, and staff. - Implement and follow through with treatment plans for residents. - Provide daily care, supervision, and support to residents. - Participate in therapeutic...

  • Employment Specialist

    1 week ago

    Mansfield, United States United Services, Inc. - Connecticut Full time

    **Employment Specialist Job Description**: Located in Mansfield Center, CT (Position is located 30 minutes from Providence, RI - Worcester, MA - New London, CT - Willimantic, CT) Experience the satisfaction of helping someone to fulfill their goal of finding competitive employment. We are seeking someone who is able to positively engage with adults with...

  • Customer Care Specialist I

    1 month ago

    Mansfield, United States Lumen Technologies Australia Pty Full time

    **Customer Care Specialist I - Mansfield, OH** **Location:** MANSFIELD, OH, US, 44907 **About Lumen** Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and...

  • SpeedStretch Stretch Specialist

    1 week ago

    Mansfield, United States Kula Sports Performance SpeedTown Express Full time

    Job DescriptionJob DescriptionSeeking: A performance/fitness and wellness enthusiast with experience providing hands-on services to clients Someone who enjoys teamwork and wants to be a part of a world-class performance company A positive and energetic person that wants to help people live their best livesSeeking personal trainers, massage therapists,...

  • SpeedStretch Stretch Specialist

    3 weeks ago

    Mansfield, United States Kula Sports Performance SpeedTown Express Full time

    Job DescriptionJob DescriptionSeeking: A performance/fitness and wellness enthusiast with experience providing hands-on services to clients Someone who enjoys teamwork and wants to be a part of a world-class performance company A positive and energetic person that wants to help people live their best livesSeeking personal trainers, massage therapists,...

  • Business Development Specialist

    2 months ago

    Mansfield, United States PERRY proTECH Full time

    Job DescriptionJob DescriptionHave you ever wanted to be an Employee Owner? We are looking for a motivated and results-driven individual to join our team as a Business Development Specialist!As a Business Development Specialist, you will work closely with prospective and current customers in their sales territory to grow the market share of PERRY proTECH and...

  • Acquisition Specialist

    1 month ago

    Mansfield, United States LADGOV CORPORATION Full time

    Job Title: Acquisition and Business Operations Support Specialist Job Location: Mansfield , OH 44903 Employment Type: Part-time Job Description: We are seeking highly skilled and motivated Acquisition and Business Operations Support Specialists to join our team for a non-personal services contract. The successful candidates will play a pivotal role in...

  • Personal Care Attendant

    2 weeks ago

    Mansfield, United States Home Care Providers of Texas Full time

    Job DescriptionJob DescriptionSeeking a Caregiver in Mansfield, TX! Monday - Friday 1pm-5pmAre you searching for a fulfilling position where you can truly impact the daily life of a client who has experienced significant changes due to age or illness? Are you in need of additional income alongside the convenience of flexible scheduling? Look no further! We...

  • Acquisition Specialist

    1 month ago

    Mansfield, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob Title: Acquisition and Business Operations Support SpecialistJob Location: Mansfield , OH 44903Employment Type: Part-time Job Description:We are seeking highly skilled and motivated Acquisition and Business Operations Support Specialists to join our team for a non-personal services contract. The successful candidates...

  • Acquisition Specialist

    2 months ago

    Mansfield, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob Title: Acquisition and Business Operations Support SpecialistJob Location: Mansfield , OH 44903Employment Type: Part-time Job Description:We are seeking highly skilled and motivated Acquisition and Business Operations Support Specialists to join our team for a non-personal services contract. The successful candidates...