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Front Office Supervisor Residence Inn Dortmund

1 month ago

Baltimore, United States Hotel Services Full time

Als Front Office Supervisor bist du dafür verantwortlich, die Rezeptionisten zu beaufsichtigen und sicherzustellen, dass alle Aufgaben während jeder Schicht erledigt werden. Während deiner Schicht überprüfst du, ob die Rezeptionisten ihre Aufgaben pünktlich und gemäß unseren Standards erledigen. Außerdem betreust du die Kunden, sowohl im Hotel als auch auf unseren online Plattformen. Du bist verantwortlich für die Büro- und Housekeepingbestellungen, damit alles, was im Hotel benötigt wird, vorhanden ist. Auf diese Weise sorgst du dafür, dass das Hotel ordentlich und gepflegt aussieht und die Rezeptionisten ihre Arbeit mit Freude verrichten. Darüber hinaus übernimmst du zahlreiche administrative und organisatorische Aufgaben. Du erstellst die Dienstpläne für die Rezeptionisten, stellst sicher, dass alle Stellen besetzt sind und gibst an, welche Aufgaben jeder zu erledigen hat. Außerdem bist du für zusätzliche Projekte verantwortlich wie z. B. private Gäste- oder Firmenveranstaltungen und hälst das Management stets auf dem Laufenden. In der Regel arbeitest du selbstständig als Front Office Supervisor/Schichtleiter mit zwei bis drei Rezeptionisten pro Schicht, je nach Größe des Hotels. Dein direkter Vorgesetzer ist der Operations Manager. Für diese Stelle ist es zwingend erforderlich, dass du ein gültiges Visum für eine Vollzeitbeschäftigung in Deutschland hast: Wir sponsern kein Visum für diese Stelle. Was ist erforderlich? Erfahrung in der Hotelerie Gute Kenntnisse im Kundenservice Gute Computerkenntnisse (Opera, MICROS) Gute Deutsch- und Englischkenntnisse Entschlossen, bescheiden, hilfsbereit und zuvorkommend Karriereentwicklung Bei Hotel Co 51 hast du die Möglichkeit, an internen Ausbildungsprogrammen teilzunehmen. Außerdem gibt es Aufstiegs- und Karrieremöglichkeiten im Hotel und innerhalb der Hotelgruppe, sowie europaweite Einsatzmöglichkeiten. Was wir dir bieten: Attraktives Gehalt über dem MTV Weihnachtsgeld, Urlaubsgeld 28 Urlaubstage für Mitarbeiter 30 Urlaubstage für Mitarbeiter >36 Jahre 39-Stunden-Arbeitszeit pro Woche Zugang zur Online Trainingsplattform von Marriott, sowie Schulungen vor Ort Betriebliche Altersvorsorge Benutzung unserer Moxy Fitnessstudios Verschiedene Bonusprogramme von HotelCo51 & Marriott (z.B. Star oft he Quarter) Aufstiegs- und Karrieremöglichkeiten im Hotel, sowie innerhalb des ganzen Unternehmens inkl. europaweiten Einsatzmöglichkeiten 1 kostenfreier Aufenthalt in einem unserer Hotels vor Deinem Arbeitsbeginn Marriott Mitarbeiterraten und ermäßigte Marriottraten für Familie & Freunde in allen Marriott Hotels weltweit Mitarbeiterrabatte bei zahlreichen Kooperationspartnern von Marriott Ermäßigte Mitarbeiterpreise auf Speisen und Getränke in den Hotels Über Hotel Co 51 Hotel Co. 51 ist ein schnell wachsender europäischer Hotelbetreiber von Moxy Hotels, Courtyard By Marriott, Residence Inn und AC Hotels by Marriott. Das Unternehmen wurde 2020 in Amsterdam gegründet, um die Entwicklung und den Betrieb der neuen Hoteleröffnungen zu unterstützen, betreibt derzeit mehr als 35 Hotels in 8 Ländern und erweitert seine Reichweite mit neuen Immobilien in Schlüsselmärkten. #J-18808-Ljbffr