Client Relationship Manager

7 days ago

Morrisville, United States Lenovo Full time
General Information

Req #

WD00066685

Career area:

Sales

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Friday, June 14, 2024

Working time:

Full-time

Additional Locations:
* United States of America - New York - Buffalo

* United States of America - New York - Rochester

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

As a Client Manager, you own the client relationship across all Business Groups and play a critical role in driving growth across our Higher Education Accounts through the development and execution of account strategies by leveraging the entire Lenovo Solutions and Services portfolio. The ideal candidate processes sales tenacity, business technical acumen, operational excellence, and entrepreneurship to build and drive technology sales with a business outcome-based approach.

The ideal candidate is based in territory and possesses demonstrated experience working and leading within a matrix environment including sales peers, product development, marketing, services, and supply chain. As a Client Manager, you have industry expertise and successfully influence key stakeholders/teams across all levels of the organization and externally with customers and potential partners. You have proven success and capabilities operate in a fast-paced ever-changing environment and can guide and instill a comprehensive understanding of the industry and translate this understanding into simple, straightforward solutions that make a clear difference to our customer's business objectives.

Candidates for this role should live in/near Boston, MA / Rochester, NY / Buffalo, NY /Pittsburgh, PA.

Responsibilities:
  • Understand clients' needs and objectives to provide appropriate solutions.
  • Independently identify, develop, and close new opportunities within the territory.
  • Achieve revenue and profitability objectives for Lenovo while driving growth across multiple product sets.
  • Independently develop, implement, and execute an effective sales strategy to achieve sales goals, desired business goals, and meet customer needs.
  • Manage the sales strategy for account teams, and drive revenue across the Lenovo portfolio.
  • Responsible for financial performance and forecast governance across the Lenovo portfolio.
  • Develop C level relationships and serve as a trusted consultant to customers.
  • Ownership for the customer relationship and engagement strategy.
  • Understand and adapt to Lenovo's ongoing product and services developments.
  • Lead a cross-functional team within the company to keep deals moving through the funnel.
  • Ensure that our customers receive world-class sales and customer service.
  • Effectively and consistently use MS Dynamics and other reporting tools to track key sales metrics and consistently meet those metrics while delivering operational excellence.
Basic Qualifications:
  • Bachelor's Degree
  • 8+ years of technology sales within public sector and/or enterprise.
  • 5+ years experience in Public Sector/Education (SLG, K-12, Higher Ed) sales is required
Preferred Qualifications:
  • Strong knowledge and established relationships within Higher Education institutions and channel partners focused in the HiED space
  • Must have extensive knowledge of Public Sector business practices including relevant contracts, procurement processes, and requirements necessary when selling to this highly-regulated market.
  • Demonstrated track record of top performance with multi-million dollar quota.
  • Exceptional Technology acumen focused on how IT transformation can address business challenges.
  • Excellent business and financial acumen and extensive experience developing technology-led solutions with public sector clients.
  • Proven success interfacing and building relationships at the C-Level with the client, industry, and within Lenovo.
  • Work effectively with and across all levels of business and IT contacts within very large and complex financial organizations
  • Achieve company growth projections and targets in a dynamic and competitive environment.
  • Excellent interpersonal, communication, organizational, and problem-solving skills
  • The position is based in territory, Travel required (~50%)


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* United States of America - New York - Buffalo

* United States of America - New York - Rochester

* United States of America

* United States of America - New York

* United States of America - New York - Buffalo , * United States of America - New York - Rochester

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