Senior Client Service Representative
1 month ago
World Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents.Founded in 2011, World now has over 2,200 employees in over 260 offices across North America. With a billion dollar investment and significant growth plans in the months ahead, there has never been a better time to join a great team that is changing the industry. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.Our Employee Benefits Practice is a key component of our growth and focuses on a unique approach to delivering employee benefits solutions. You can learn more by visiting eb.worldinsurance.com SR. CLIENT SERVICE REPRESENTATIVE, EMPLOYEE BENEFITSAs a Client Service Representative, you will play a central role in driving service excellence for our clients that sets us apart from our competition. Your day-to-day client and member level service support will help clients and members maximize their benefits coverage as they navigate health care. You will be responsible for assisting with carrier and vendor claim resolution, member eligibility management and coordinating and answering employee benefits coverage questions as you serve clients and their employees. This role provides the opportunity to utilize your service and administrative skills to grow your employee benefits knowledge as you contribute to a strong team environment.ResponsibilitiesWork independently and collaboratively with Client Managers and Producers to deliver exceptional client service and actively engage clients and members in their employee benefit programs as follows: Assist with day-to-day service issues and concerns including claims, billing, eligibility, enrollment, and coverage issues. Track daily service activities in Agency Management System and related technology to document intake, status and resolution of activity.Assist clients in onboarding new employees and members to their benefits by enrolling them in elected plans online in BenAdmin systems or carrier portals.Assist in managing billing and billing reconciliation issues to support proper carrier invoicing and accurate plan enrollment.Communicate benefit coverage information to employees and members, including open enrollment options, carrier processes and educating others on available plan options.Assist in updating Agency Management system with updated policy and coverage information, using benefit plan summaries/documents, amendments, etc. Provide benefit enrollment support, including preparing materials, coordinating carrier materials and filing updated plan information and files in client files as part of document management requirements and according to workflows and assuring accuracy for compliance.Building strong client relationships and engage service and sales team to address or handle escalated issues and client needs.RequirementsMinimum 2+ years' experience dealing with health and welfare plans, ideally gained in a benefit carrier service center and/or consulting/brokerage firm Strong client service orientation with a high sense of urgency to respond to client and member inquiries timely and in accordance with SLA's and key metricsStrong communications both verbally and in written form effectively and in a timely mannerSelf-starter with proven ability to work independently and within a team environment. Strong detail orientation, with ability to apply knowledge to trouble shoot issues and solve problemsKnowledge or employee benefit plan designs, carrier and BenAdmin systems to respond to inquiries and track and document transactions and activities.Excellent Microsoft Office skills, particularly in Excel and PowerPointState Life and Health license required within 90 days of hireEqual Employment OpportunityAt World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
-
Senior Client Service Representative
3 days ago
Cherry Hill, New Jersey, United States World Insurance Associates LLC Full timeJob SummaryWe are seeking a highly skilled and experienced Client Service Representative to join our team at World Insurance Associates LLC. As a Client Service Representative, you will play a critical role in delivering exceptional service to our clients and their employees, ensuring that they receive the best possible benefits coverage and support.Key...
-
Senior Client Service Representative
3 months ago
Cherry Hill, United States World Insurance Associates, LLC. Full timeJob DescriptionJob DescriptionWorld Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents.Founded in 2011, World now has over 2,200 employees in over 260 offices across North America. With a billion dollar investment...
-
Senior Client Service Representative
2 months ago
Cherry Hill, United States World Insurance Associates LLC Full timeWorld Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World now has over 2,200 employees in over 260 offices across North America. With a billion dollar investment and significant growth plans in...
-
Client Service Representative
1 week ago
Cherry Hill, New Jersey, United States Giorgio Armani Full timeAbout the RoleAs a Client Advisor with Giorgio Armani Corporation, you will be part of a diverse team who will work with you to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit, passion for the brand, exemplify the company's values and knowledge of the luxury/retail business will...
-
Client Support Representative
4 weeks ago
Cherry Hill, United States RPI Philadelphia Full timeJob DescriptionJob DescriptionRocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us...
-
Client Representative
4 weeks ago
Cherry Hill, United States Summit Strive Consulting Full timeJob DescriptionJob DescriptionJob Title: Client Representative Company Overview:Join our passionate team dedicated to making a difference! We are a leading fundraising company committed to supporting non-profit organizations in achieving their missions. Our client representatives play a pivotal role in connecting donors with causes they care about,...
-
Client Support Representative
4 weeks ago
Cherry Valley, United States Fadeaway Marketing Full timeJob DescriptionJob DescriptionWe are a prominent sales and business development firm in the Riverside area that represents top clients in the telecommunications and technology industries. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, we’ve seen exceptional growth and...
-
Sales and Service Representative
2 weeks ago
Cherry Hill, New Jersey, United States SI Busineess Solutions Full timeAbout Us: SI Business Solutions is a leading firm recognized for its impactful contributions to the telecommunications sector. We pride ourselves on our innovative sales methodologies and our ability to consistently surpass sales expectations. Our goal is to support our clients in acquiring new customers, broadening their market presence, and maintaining...
-
Client Service Representative
4 months ago
Spring Hill, United States Banfield Full timeThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Representative, Service, Skills, Hospital, Client, Animal Care, Retail
-
Retail Client Merchandising Representative
4 weeks ago
Cherry Hill, United States CROSSMARK Full timeJob Posting The Direct Sales Representative plays a vital role in promoting nationally distributed products for our great group of long-standing clients. This individual is responsible for strategically executing business plans for our client’s brands to effectively meet company and client objectives. Enjoy working with well known, nationally recognized...
-
Client Acquisition Specialist
5 days ago
Cherry Hill, New Jersey, United States SI Busineess Solutions Full timeAt SI Business Solutions, we are a reputable business consulting and sales firm dedicated to assisting our clients in new customer acquisitions, expanding their market reach, and dominating in the telecommunications industry. We are seeking ambitious, zealous, and pioneering individuals to join our team as Sales Associate.Key Responsibilities:Deliver public...
-
Senior Analyst, Client Finance
2 months ago
Cherry Hill, United States CMI Media Group Full timeDescription Position at CMI Media Group Senior Analyst, Client Finance - Join Our Team at CMI Media Group! Do you have a passion for numbers and a keen eye for detail? Are you energized by the fast-paced world of media and eager to make a tangible impact? If so, CMI Media Group wants you! We are seeking a highly motivated and analytical Senior Analyst,...
-
Financial Services Representative
1 day ago
Cherry Hill, New Jersey, United States Cascade Innovations Full timeAbout the RoleWe are seeking a highly skilled and motivated Financial Services Representative to join our team at Cascade Innovations. As a key member of our sales team, you will be responsible for providing exceptional customer support and guidance to our clients regarding our financial products and services.Key ResponsibilitiesProvide expert advice and...
-
Customer Service Representative
3 months ago
Cherry Hill, United States A Bell Pest Services Full timeJob DescriptionJob DescriptionOur Customer Service Representatives (CSR) are the link between our customers and our service techniciansAs a CSR, you will coordinate schedules, resolve customer issues and concerns, respond to service and sales inquiries, and communicate with the fieldProvide exceptional support by ensuring clients have a great...
-
Canine Resort Client Service Associate
2 weeks ago
Cherry Hill, New Jersey, United States K9 Resorts of Cherry Hill Full timeJob OverviewPerks:Employee discountsFlexible working hoursComplimentary meals & snacksProvided uniformsGrowth opportunitiesTraining and development programsPosition: Canine Resort Client Service AssociateJob Summary:As a Canine Resort Client Service Associate at K9 Resorts of Cherry Hill, you will represent our brand. Your main objective is to deliver an...
-
Client Service Representative
5 days ago
Pleasant Hill, California, United States Gentiva Hospice Full timeAbout the RoleGentiva Hospice is seeking a highly skilled Client Service Representative to join our team. This role is responsible for ensuring the highest level of quality service delivery to our clients.Key ResponsibilitiesConduct regular supervisory visits to ensure compliance with our policies and procedures.Provide exceptional customer service and...
-
Senior Benefits Service Specialist
2 weeks ago
Cherry Hill, New Jersey, United States World Insurance Associates LLC Full timeWorld Insurance Associates LLC is a rapidly expanding insurance brokerage firm in the United States, providing premier products and services from leading providers, complemented by dedicated support from local agents. Established in 2011, World Insurance has grown to over 2,200 employees across more than 260 locations in North America. With substantial...
-
Sales Representative
3 days ago
Cherry Hill, New Jersey, United States SI Busineess Solutions Full timeJob DescriptionAt SI Business Solutions, we are a reputable business consulting and sales firm dedicated to delivering innovative sales strategies and exceeding projected sales margins. Our mission is to assist our clients in new customer acquisitions, expand their market reach, and dominate in the telecommunications industry. To achieve our vision, we are...
-
Laborer - Customer Service Representative
14 hours ago
Cherry Hill, New Jersey, United States College Hunks Hauling Junk & Moving Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Laborer - Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, educating clients about our services, and ensuring 110% satisfaction.Key ResponsibilitiesCustomer Service: Provide...
-
Sales Representative
3 days ago
Cherry Hill, New Jersey, United States SI Busineess Solutions Full timeJob Opportunity at SI Business SolutionsWe are a reputable business consulting and sales firm located in New Jersey, recognized for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our clients in new customer acquisitions, expand their market reach, and continue to help them dominate in the...