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Customer ServiceTeam Member
4 months ago
Job Summary
Workout Anytime is hiring customer service/team members We are looking for friendly, hard working individuals to represent the Workout Anytime brand Customer service/ team member generate memberships, perform excellent customer service, and help with the maintenance and cleanliness of the club. A perfect applicant will be outgoing, self motivated, reliable and have a passion for fitness
Responsibilities and Duties
Sell/upsell gym memberships to increase club growth
Call members and prospective members on a daily basis to increase sales
Give tours of the club and explain the benefits of joining Workout Anytime
Perform all basic transactions including enrolling new members, updating member billing info, etc.
Keep the gym clean for all members
Build relationships with members by providing excellent customer service
Consistently look for opportunities to gain new members
Build a network of contacts through prospecting and referrals
Job Requirements
Must be available to work all shifts (morning, mid-day, evening and weekends)
Must be able to lift at least 45lbs
Continuous standing and walking required throughout the shift
Must be able to bend over and reach overhead to clean equipment, bathrooms and the facility
Must teach basic exercise classes and equipment orientation classes- training provided
Must be able to effectively execute tasks on a daily basis with little to no supervision as directed
Must possess a willingness to learn and take direction from team leaders
Qualifications and Skills
High School Diploma or GED
Customer Service/Sales experience is preferred
Working knowledge of fitness or gym facility preferred
Demonstrated ability of serving in a public setting
Job Type:
Part-time
Salary: $10/hour
Experience:
Quality Customer Care: 1 year (Preferred)
Professional phone etiquette
Education:
High school or equivalent (Required)
Shifts:
Morning (Required)
Mid-Day (Required)
Evening (Required)
Weekends (Required)
Work Location:
Onsite Only
Benefits:
No Medical
No Dental
No Vision
Communication method(s) used:
Phone
In person
This Company Describes Its Culture as:
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Goals oriented - nurturing the right mindset to achieve overall health goals
Our Mission:
To be the leader in our industry in results-based programming and truly saving and changing lives To provide the most convenient, first class fitness experience, open every hour of every day, with the best equipment, superior service and cleanliness, in a neighborhood atmosphere where everyone knows your name in a community that cares
Our Vision:
Become the most admired company in the fitness industry, and our Values are based on three principles: Think Big, Keep it Simple, and Do it with Integrity.
It is with this foundation that we are committed to enhancing the quality of life through fitness and health and we are committed to making an impact
