Current jobs related to Desktop Technician - Waco - Indotronix International Corporation

  • Desktop Technician

    2 months ago

    Waco, United States Indotronix International Corporation Full time

    Position -Desktop Technician Location: Waco Texas 76710 Duration: long term Pay rate $25/hr on w2 100% onsite role Experience requested: Windows 10/11 & Office 365 Software troubleshooting Remote assistance Attention to detail/self starting Description you will perform activities associated with installing, diagnosing, maintaining and servicing...

  • Desktop Support Analyst I

    4 weeks ago

    Waco, United States DYOPATH Full time

    Job DescriptionJob DescriptionDYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and...

  • IT Support Specialist, KXXV

    1 month ago

    Waco, Texas, United States The E.W. Scripps Company Full time

    The E.W. Scripps Company is seeking an IT Support Specialist for KXXV. This role involves assisting in the setup and upkeep of employee technology and systems, including desktop computers, mobile devices, printers, and fax machines. The technician will be responsible for configuring, installing, maintaining, and upgrading both hardware and software...

Desktop Technician

4 months ago

Waco, United States Indotronix International Corporation Full time

Position -Desktop Technician

Location: Waco Texas 76710

Duration: long term

Pay rate $25/hr on w2

100% onsite role

Experience requested:
Windows 10/11 & Office 365

Software troubleshooting

Remote assistance

Attention to detail/self starting

Description

you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.

This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.

Responsibilities:

  • Provides support for software, hardware and networking support for desktops, laptops and servers
  • Provides maintenance and support on legacy products
  • Supports Core, server products
  • Performs disk replacement on enterprise storage products
  • Installs and maintains PCs and associated software, networks, servers and peripherals
  • Supports network products from operational and maintenance perspectives
  • Performs installs, moves, adds and changes as required
  • Tests and certifies PCs, networks, servers and client approved applications
  • Provides follow-up on problems or escalation.
  • Maintains a high degree of professionalism in actions, demeanor and dress.
  • Ensures customer satisfaction throughout the service delivery transaction.
  • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system


Indotronix is an Equal Opportunity Employer