We have other current jobs related to this field that you can find below

  • Business Development Manager

    6 days ago

    Belle Vernon, United States Knowhirematch Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:The Business Development & Operations Manager position is a newly created position responsible for the development and execution of a business plan that accelerates the company’s growth in the CNG Transportation & Marketing, Field Gas Condition & Compression, and LNG markets. The business plan, will include...

  • Business Development Representative

    3 weeks ago

    Belle Vernon, United States Surf Search Full time

    POSITION SUMMARY:  The Business Development Representative position is responsible for prospecting, acquiring, and maintaining new commercial fuels bids as well as other Wholesale opportunities throughout the company’s core geographic areas.  Maintains the administrative functions required to maintain customer satisfaction throughout the sales process....

  • Business Development Representative

    2 weeks ago

    Belle Vernon, United States Knowhirematch Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY: The Business Development Representative position is responsible for prospecting, acquiring, and maintaining new commercial fuels bids as well as other Wholesale opportunities throughout the company’s core geographic areas. Maintains the administrative functions required to maintain customer satisfaction...

  • Business Development Representative

    4 weeks ago

    Belle Vernon, United States Knowhirematch Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY: The Business Development Representative position is responsible for prospecting, acquiring, and maintaining new commercial fuels bids as well as other Wholesale opportunities throughout the company’s core geographic areas. Maintains the administrative functions required to maintain customer satisfaction...

  • Business Development Representative

    4 weeks ago

    Belle Vernon, Pennsylvania, United States Surf Search Full time

    POSITION SUMMARY: The Business Development Representative position is responsible for prospecting, acquiring, and maintaining new commercial fuels bids as well as other Wholesale opportunities throughout the company's core geographic areas. Maintains the administrative functions required to maintain customer satisfaction throughout the sales process. JOB...

  • Business Development and Operations Manager

    1 week ago

    Belle Vernon, United States Guttman Energy, Inc. Full time

    ABOUT THE COMPANY:Guttman Holdings, Inc. is a 100% employee-owned energy Company and the parent organization of Guttman Energy, Guttman Renewables, and Source One Transportation.Those three entities united to form Guttman Holdings on November 30, 2022, under an Employee Stock Ownership Plan (ESOP). Since then, each entity has maintained their individual name...

  • Business Development and Operations Manager

    1 week ago

    Belle Vernon, United States Guttman Energy, Inc. Full time

    ABOUT THE COMPANY:Guttman Holdings, Inc. is a 100% employee-owned energy Company and the parent organization of Guttman Energy, Guttman Renewables, and Source One Transportation.Those three entities united to form Guttman Holdings on November 30, 2022, under an Employee Stock Ownership Plan (ESOP). Since then, each entity has maintained their individual name...

  • Specialist I, Service Center System

    3 weeks ago

    Vernon Hills, Illinois, United States Sysmex America, Inc Full time

    Specialist I, Service Center System - TEMPJob Location(s)US-IL-Vernon Hills# of Openings3Job ID CategoryInternal Service CenterTravel25%OverviewFind a Better Way... use your skills and experience. This is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using...

  • Employee Relations Specialist

    2 months ago

    Belle Vernon, United States Penn Highlands Healthcare Full time

    Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider. Summary: As the EMPLOYEE RELATIONS SPECIALIST, you will assist the Director of Human Resources in promoting positive employee...

  • Specialist I, Service Center System

    2 months ago

    Vernon Hills, United States Sysmex America, Inc Full time

    Specialist I, Service Center System - TEMP Job Location(s) US-IL-Vernon Hills # of Openings 3 Job ID 2024-3980 Category Internal Service Center Travel 25% Overview Find a Better Way... ...to use your skills and experience. This is the time to let your talent come to life. To maximize your knowledge and use it for the greater...

  • Customer Service Specialist

    2 days ago

    Vernon Rockville, United States Suburban Subaru Full time

    Position Overview Suburban Subaru is on the lookout for a proactive individual with exceptional customer service abilities. We are in need of a Customer Service Specialist to join our Express Service Department. This role serves as an excellent entry point into the automotive industry, with significant potential for career progression. Key Responsibilities...

  • Business Development Manager

    2 months ago

    Vernon Hills, Illinois, United States Tetra Pak Full time

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.Business Development Manager We are now looking for a Business Development Manager who will...

  • Business Development Representative

    4 weeks ago

    Vernon Hills, United States IVX Health Full time

    Job DetailsJob Location Vernon Hills Infusion Center - Vernon Hills, IL Position Type Full Time Education Level Bachelor's Degree Travel Percentage Up to 75% Job Shift Monday - Friday, regular business hours Job Category Sales & Business Development DescriptionABOUT US IVX Health is a national provider of infusion and injection therapy for those with...

  • KIA Certified Automotive Service Specialist

    2 days ago

    Belle Vernon, Pennsylvania, United States C. Harper Ford Kia Full time

    Become Part of Our Automotive FamilyC. Harper Ford / Kia is on the lookout for a talented and knowledgeable KIA Certified Automotive Service Technician to enhance our dedicated team.We pride ourselves on providing outstanding automotive services and customer experiences, and we seek a professional who is equally committed to excellence.If you excel in a...

  • Retail Customer Service Specialist

    3 months ago

    Vernon Hills, United States Dick's Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Facilities Maintenance Specialist

    3 days ago

    Belle Vernon, Pennsylvania, United States Guttman Oil Full time

    ABOUT GUTTMAN OILGuttman Oil is a fully employee-owned energy enterprise, serving as the parent organization for Guttman Energy, Guttman Renewables, and Source One Transportation. Established as a unified entity, Guttman Holdings emphasizes the importance of employee ownership and collaboration among its subsidiaries to drive growth and success.The Guttman...

  • Guest Reception Specialist

    3 days ago

    Belle Vernon, Pennsylvania, United States Hoss's Full time

    Position Title: Guest Reception SpecialistEmployment Type: Non-Exempt HourlyReporting To: Dining Room Manager / Shift SupervisorCategory: Food ServiceAbout Us:At Hoss’s Steak & Sea House, we are dedicated to delivering outstanding hospitality, beginning with our reception team. We are looking for friendly and engaging individuals to make lasting first...

  • Bilingual Retail Customer Service Specialist

    2 months ago

    Mt Vernon, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also Customer Service Specialist, Customer Service, Retail, English, Spanish, Bilingual

  • Customer Service Representative

    2 weeks ago

    North Vernon, United States Jobs via eFinancialCareers Full time

    Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team. This role requires a consistent balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when considering applying. Our Career Development experience is a springboard to an...

  • Customer Service Rep(09088)

    4 months ago

    Belle Vernon, United States Domino's Pizza Full time

    Come be a part of your locally owned Dominos Team! PART TIME & FULL TIME JOBS AVAILABLE!! Flexible Hours, morning and evening shifts available. Enthusiastic, energetic team players needed to join our team. Looking for customer service representatives Customer Service, Service, Restaurant, Retail

Business Development Center Customer Service Specialist

2 months ago

Belle Vernon, United States C Harper Auto Group Full time

We are looking for a full-time Customer Service Specialist to join our expanding team at the Business Development Center (BDC) of The C. Harper Auto Group. The ideal candidate will possess exceptional interpersonal and communication skills to handle inbound customer inquiries and schedule service appointments across multiple dealership locations. This role is pivotal in providing a premium customer experience by managing customer interactions efficiently and courteously.

Benefits:

Competitive Pay: Starting at $17 per hour, which is above industry standards for similar roles.

Comprehensive Healthcare: Full medical, dental, and vision insurance plans, including an option for a no-cost medical insurance plan for employees.

Retirement Savings: A 401k plan with an annual company contribution to support long-term financial planning.

Paid Time Off: Pro-rated paid time off starting from the 91st day of employment to ensure work-life balance.

Disability and Life Insurance: Short-term disability and life insurance provided at no cost to the employee, with additional buy-up options available through Aflac & American Fidelity.

Career Advancement: Numerous opportunities for growth and promotions within our ever-expanding, family-owned business, which has been a trusted local name for over 40 years.

Responsibilities:

Customer Interaction:

Responding to Inquiries: Manage 80-150 inbound phone inquiries daily with promptness, professionalism, and accuracy. Ensure that each customer feels valued and heard.

Communication Channels: Handle customer interactions not just over the phone but also through email and possibly chat, ensuring all communications are logged accurately in the system.

Data Management and Entry:

Customer Records: Update and maintain detailed customer files using industry-leading CRM software, ensuring that all information is accurate and up-to-date.

Data Accuracy: Promptly enter customer inquiry data into spreadsheets and databases, facilitating smooth operations and customer follow-ups.

Appointment Scheduling:

Service Appointments: Efficiently schedule service appointments for customers across all dealership locations, ensuring that customer needs and availability are matched with the appropriate service slots.

Coordination: Work closely with the service departments to manage appointment availability and ensure a smooth scheduling process.

Post-Service Follow-Up:

Customer Feedback: Conduct post-service phone surveys to gather customer feedback on their service experience. This helps in assessing the quality of service and identifying areas for improvement.

Issue Resolution: Address any concerns or issues raised during post-service follow-ups, ensuring that customer satisfaction is maintained and problems are resolved promptly.

Ethical Standards and Customer Satisfaction:

Ethical Conduct: Exhibit ethical behavior in all dealings with customers, upholding the highest standards of honesty and integrity.

Customer Satisfaction: Strive to provide the highest degree of customer satisfaction by being attentive, responsive, and professional in all interactions.

Additional Duties:

Team Collaboration: Work collaboratively with other team members and departments to ensure a seamless customer experience.

Continuous Improvement: Participate in ongoing training and development programs to stay updated on industry trends, product knowledge, and customer service best practices.

Miscellaneous Tasks: Perform other job-related duties as assigned, contributing to the overall efficiency and effectiveness of the BDC.

Qualifications:

Communication Skills:

Verbal Skills: Excellent verbal communication skills to interact effectively with customers and team members.

Written Skills: Strong written communication skills for composing emails, updating customer records, and other documentation.

Technical Proficiency:

Software Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides) is essential.

CRM Familiarity: Experience with customer relationship management (CRM) software is preferred, though training will be provided.

Teamwork and Independence:

Collaboration: Ability to work effectively both independently and as part of a team in a dynamic, fast-paced environment.

Autonomy: Capable of managing tasks independently, taking initiative, and making decisions to benefit the customer and the organization.

Call Center Experience:

Environment: Prior experience working in a call center or similar environment is beneficial, highlighting the ability to handle high volumes of calls efficiently.

Organizational Skills:

Time Management: Strong organizational and time management skills to prioritize tasks, manage multiple responsibilities, and meet deadlines.

Detail Orientation: Attention to detail in all aspects of work, from data entry to customer interactions.

Regulatory Understanding:

Comprehension: Ability to read, understand, and follow rules, regulations, policies, and procedures relevant to the role.

Personal Attributes:

Professionalism: Maintain a professional demeanor in all interactions, both internally and externally.

Customer Focus: A strong focus on customer satisfaction, with a genuine desire to help and support customers.

About Us: C. Harper Auto Group represents several major automotive brands, including Chevy, Buick, GMC, Cadillac, Ford, Chrysler, Dodge, Jeep, Ram, KIA, and Honda. Our family-owned business has grown over the past 40 years, driven by core values of honesty, integrity, loyalty, and charity. Our focus on family sets us apart, fostering a supportive and inclusive environment for customers, employees, and the community.

Equal Opportunity Employer: C. Harper Auto Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This comprehensive and detailed description aims to provide a thorough understanding of the Customer Service Specialist role, emphasizing the responsibilities, qualifications, benefits, and the company culture at C. Harper Auto Group.

#J-18808-Ljbffr