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Environmental Customer Service Rep
3 months ago
Our Environmental Customer Service Representative is responsible for the support of Clean Harbors Technical Services, working under direct supervision.
Health and Safety is our #1 priority and we live it 3-6-5
Competitive wages
Comprehensive health benefits coverage after 30 days of full-time employment
Group 401K with company matching component
Opportunities for growth and development for all the stages of your career
Generous paid time off, company paid training and tuition reimbursement
Positive and safe work environments
Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization
Provides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platform
Ensures timely resolution to any customer issues
Accomplishes detailed and thorough order management tasks inclusive of account setup, waste profile, routing, pricing, PO issues, invoice issues, etc.
Possesses knowledge and ability to promote all Clean Harbors services
Interacts with sales and operations personnel to ensure they have knowledge on customer feedback/service issues
Effectively manage all accounts, inclusive of proactive and reactive calling in accordance with department procedures
Responsible for the data integrity of the proactive call and milkrun program
Specific tasks assigned by management
Central Customer Service activities include, but not limited to:
Account setup/modifications
Profile creation
Quoting/Agreements
Scheduling
Order management
Resolve compliance issues
BS/BA in Business or Environmental Science preferred
Strong verbal and written communication skills
Strong organizational/time management skills
Strong problem-solving skills
Detail oriented
Flexibility
Ability to handle multiple tasks simultaneously
Proficient in Windows Office-based applications
Join our team today To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.
Clean Harbors is a Military & Veteran friendly company.
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