Medical Customer Service

3 days ago

Warner Robins, United States Biolife Plasma Services Full time

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that

the information I provide in my application will be processed in line with

Takedas

Privacy Notice

and

Terms of Use .

I further attest that all information I submit in my employment application

is

true to the best of my knowledge.

Job Description
Please take this

virtual tour

to get a sneak peek of one of our Plasma Donation Centers.
Phlebotomist
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

How you will contribute:
You will greet donors as they enter and exit the donor floor.
You will perform venipuncture of donors and programming of plasmapheresis machine.
You will monitor donors during the donation process and manage donor reactions.
You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training.
You will install, prime, and disconnect disposable sets on the plasmapheresis machines
You will stock supplies, break down empty cartons and assist with proper disposal.
You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight.
You will enter donor information into the Donor Information System (DIS).
You will coordinate donors to donor floor and compensate donors using the Debit Card system.
You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen.

What you bring to Takeda:
High school diploma or equivalent
Ability to walk and/or stand for the entire work shift
Will work evenings, weekends, and holidays
Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
Fine motor coordination, depth perception, and ability to hear equipment from a distance
Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
1 or more years minimum experience working in a customer or patient facing role is helpful

What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. ??At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

BioLife Compensation and Benefits Summary

We understand compensation is

an important factor

as you consider the next step in your career. We are committed to

equitable

pay for all employees, and we strive to be more transparent with our pay practices.

For Location:
USA - GA - Warner Robins
U.S. Starting Hourly Wage:
$17.00
The starting hourly wage reflects the actual starting rate for this position.

The actual hourly wage offered will be

in accordance with

state or local minimum wage requirements for the job location.

U.S. based

e

mployees may be eligible for short-term incentives.

U.S.

based employees

may be

eligible to

participate

in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and

well-being

benefits, among others. U.S.

based employees are also eligible to receive, per calendar year, up to

80 hours

of sick time, and new hires are eligible to

accrue

up to

120 hours

of paid vacation.

EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations
USA - GA - Warner Robins

Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time

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