Customer Service Specialist

4 weeks ago

Downingtown, United States HSM of America Full time

Job DescriptionJob DescriptionEssential duties and responsibilities will include: Take orders, check available inventory, provide product information, quote pricing, and delivery information upon request. Process customer orders, changes, and returns efficiently, effectively and according to established department policies and procedures. Communicate order status updates and answer product knowledge requests to customers in a timely and accurate manner. Partner with Sales Department to meet and exceed customer's service expectations. Manage incoming calls, handle complaints, provide appropriate solutions and keep records of customer interactions for assignedaccounts and Sales Managers. Provide timely feedback to the Operations Manager regarding service failures and/or customer concerns that require escalation. Place follow-up calls on all service repairs to ensure expectations have been met. Perform minor technical troubleshooting of HSM product through phone or email. Initiate service calls with external service providersand/or inhouse technicians for (warranty) repairs. Build sustainable relationships and trust with customer accounts through open and interactive communication Process product returns, create credit memos, and assist with filing freight damage claims. Create and complete service orders to ensure work has been concluded or is still in need of further actions. Additional responsibilities as assigned.Education and Experience: Customer orientation and ability to adapt/respond to different types of characters 1-2 years experience in customer service preferred Familiarity with SAP is a plusSkills: Ability to work with and through others within established guidelines Faster than average working pace Ability to handle detailed work quickly, correctly, and efficiently Good communication skills, both written and verbalWhat we offer:Job Type: In-Office, Full-time, 8-hr shift, Monday to FridaySalary: $ 18-23 per hourBenefits: 401(k) with company match Dental insurance Health insurance Vision insurance STD, LTD and Life Insurance Paid Time OffCompany DescriptionHSM is a 50-year-old, leading manufacturer of shredders and baling presses. The German-based company distributes its products in more than 100 countries throughout the world.HSM is the foremost manufacturer of shredders sold under our own brand name and used for private labeling by leading brand name companies. Our wealth of experience and technical know-how has allowed us to develop a complete line of shredders with the highest level of security available.HSMs wide range of baling presses are used in industrial and manufacturing settings for baling recyclable materials. They are designed to allow maximum flexibility, functioning as stand-alone unit or as an integral part of a wider system.Company DescriptionHSM is a 50-year-old, leading manufacturer of shredders and baling presses. The German-based company distributes its products in more than 100 countries throughout the world.rHSM is the foremost manufacturer of shredders sold under our own brand name and used for private labeling by leading brand name companies. Our wealth of experience and technical know-how has allowed us to develop a complete line of shredders with the highest level of security available.rHSMs wide range of baling presses are used in industrial and manufacturing settings for baling recyclable materials. They are designed to allow maximum flexibility, functioning as stand-alone unit or as an integral part of a wider system.#J-18808-Ljbffr

by Jobble

  • Customer Service Representative

    2 days ago

    Downingtown, United States HSM of America Full time

    Job DescriptionJob DescriptionEssential duties and responsibilities will include:Daily Sales and Inventory Reporting AdministrationCustomer inventory upload managementCreate Customer specific reporting for Sales team using BI, Excel and/or Customer PortalsData, pricing, and Content Management All Sales Partners using individual customer portals.Tradeshow...

  • Service Manager

    4 weeks ago

    Downingtown, United States Jeff D'Ambrosio Alfa Romeo Full time

    What We’re Looking For Are you looking for the next step in your career? We are seeking a Service Director to take our Service Department to the next level.About UsAt our family owned dealership, we have devoted ourselves to helping and serving our customers to the best of our ability.We believe the cars we offer are the highest quality and ideal for your...

  • Customer Care Coordinator

    7 days ago

    Downingtown, United States Vicinity Corporation Full time

    Customer Care Coordinator (befristet bis 31.07.2022) page is loaded **Customer Care Coordinator (befristet bis 31.07.2022)** **Customer Care Coordinator (befristet bis 31.07.2022)** locationsBaar time typeFull time posted onPosted 17 Days Ago job requisition idR576 Als kundenorientierte Persnlichkeit mit Organisationstalent behltst du stets den berblick. ...

  • Full-time Service Advisor

    6 days ago

    Downingtown, United States Jeff D'Ambrosio Dodge Chrysler Jeep Full time

    As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Bakery Specialist

    1 month ago

    Downingtown, United States Wegmans Food Markets Full time

    At Wegmans, we strive to help our customers live healthier better lives through food. As a Bakery department coordinator, you’ll work with a team across all areas of the bakery, to deliver incredible service and prepare fresh, great tasting bakery items for our customers. If you have a passion for food, serving customers and working in a fast-paced...

  • Bakery Specialist

    2 weeks ago

    Downingtown, United States Wegmans Food Markets Full time

    Schedule: Full timeAvailability: Morning, Afternoon (Includes Weekends). Shifts start as early as 4amAge Requirement: Must be 18 years or olderLocation: Downingtown, PAAddress: 1056 East Lancaster AvePay: $17 / hourJob Posting: 05/06/2024Job Posting End: 05/17/2024Job ID: R0208729At Wegmans, we strive to help our customers live healthier better lives...

  • Bakery Specialist

    17 hours ago

    Downingtown, United States Wegmans Food Markets Full time

    Schedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 4amAge Requirement: Must be 18 years or olderLocation: Downingtown, PAAddress: 1056 East Lancaster AvePay: $17 / hourJob Posting: 05/18/2024Job Posting End: 06/18/2024Job ID:R0210453At Wegmans, we strive to help our customers live healthier better lives...

  • Industrial Services Sales Account Executive

    4 weeks ago

    Downingtown, United States US Environmental Full time

    We are currently looking for a Sales Account Executive to join our team.Address: 409 Boot Road, Downingtown, PA 19335Benefits:Competitive SalaryOpportunity for professional growth.Medical, vision, dental, and life benefits.401(k)401(k) matchingPaid HolidayPersonal Time-OffPaid Training TimeCompany PhoneCompany Fuel CardAccount Executive Mission:  Increase...

  • Automotive Cashier Reception

    4 weeks ago

    Downingtown, United States Jeff D'Ambrosio Dodge Chrysler Jeep Full time

    Job DescriptionJob DescriptionJob Summary:We’re looking for a motivated, customer-focused Automotive Cashier/Reception to join our team at Jeff D’Ambrosio Dodge Chrysler Jeep in Downingtown, PA. In this role, you will provide spectacular customer service to customers as they purchase new vehicles and bring their cars in for service & maintenance, as well...

  • Internet Sales

    18 hours ago

    Downingtown, United States Jeff D'Ambrosio Auto Group Full time

    Internet Sales/BDC Agent Join the esteemed Jeff D'Ambrosio Auto Group, a renowned family-owned and operated automotive business celebrated for its commitment to exceptional customer service and industry recognition. As an Internet Sales/BDC Agent, you'll play a vital role in our dynamic sales team, responsible for managing and converting online leads into...

  • Internet Sales

    6 days ago

    Downingtown, United States Jeff D'Ambrosio Auto Group Full time

    Job DescriptionJob Description Internet Sales/BDC Agent Join the esteemed Jeff D'Ambrosio Auto Group, a renowned family-owned and operated automotive business celebrated for its commitment to exceptional customer service and industry recognition. As an Internet Sales/BDC Agent, you'll play a vital role in our dynamic sales team, responsible for...

  • Environmental Transportation Sales Account Executive

    4 weeks ago

    Downingtown, United States US Environmental Full time

    We are currently looking for a Sales Account Executive to join our team.Address: 409 Boot Road, Downingtown, PA 19335Benefits:Competitive SalaryOpportunity for professional growth.Medical, vision, dental, and life benefits.401(k)401(k) matchingPaid HolidayPersonal Time-OffPaid Training TimeCompany PhoneCompany Fuel CardAccount Executive Mission:  Increase...

  • Automotive Warehouse--Parts Driver

    4 weeks ago

    Downingtown, United States Jeff D'Ambrosio Dodge Chrysler Jeep Full time

    Job DescriptionJob DescriptionAUTOMOTIVE WAREHOUSE--PARTS DRIVERSJeff D'Ambrosio Auto Group is a fast growing company looking for team members to grow with us.  Jeff D'Ambrosio Auto Group is looking for an experienced candidate as a Warehouse Delivery Driver.  The successful candidate will be responsible for ensuring timely delivery of parts...

  • Store Associate

    7 days ago

    Downingtown, United States Jeff D'Ambrosio Dodge Chrysler Jeep Full time

    Job DescriptionJob DescriptionSales Associate (Car Salesperson) Join the prestigious Jeff D'Ambrosio Auto Group, a revered family-owned and operated automotive business known for its excellence in customer service and industry accolades. We pride ourselves on offering the highest quality vehicles tailored to our customers' needs. If you're a...

  • Quick Lube/alignment Technician

    18 hours ago

    Downingtown, United States Jeff D'Ambrosio Volkswagen Full time

    We are looking for technicians to join our team. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled environment. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our...

  • Car Rental Assistant Manager

    1 month ago

    Downingtown, United States Jeff D'Ambrosio Dodge Chrysler Jeep Full time

    We are looking for an experienced candidate with a commitment to customer service at the highest level.ABOUT USAt our family owned dealership, we have devoted ourselves to helping and serving our customers to the best of our ability.We believe the cars we offer are the highest quality and ideal for your life needs.We are always looking for bright,...

  • Front Desk Attendant

    3 weeks ago

    Downingtown, United States United Sports Full time

    Job DescriptionJob DescriptionWeeknights/Weekends ONLYCandidates must be local or somewhat close to Downingtown, PA areaResponsibilities include: - Assisting customers - Answering phones - Money handling - Administrative tasksEmployee Expectations: - Provide excellent guest service at all times - Communicate with managers regarding any customer issues -...

  • General Laborer

    4 weeks ago

    Downingtown, United States Mold N More Decontamination LLC Full time

    Job DescriptionJob DescriptionJob Title: Mold Remediation Technician (General Laborer)Company: Mold n’ More Decontamination, Inc.Address: 284 Boot Road, Downingtown, PA 19335Hours: Full-Time (40 hours per week). Average day will start at 7:00am and end at 3:00pm.About Us: Mold n’ More Decontamination’s mission is to improve the indoor air quality of...

  • Deli Associate

    5 days ago

    Downingtown, United States Wegmans Food Markets Full time

    Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 6am Age Requirement: Must be 18 years or older Location: Downingtown, PA Address: 1056 East Lancaster Ave Pay: $16 / hour Job Posting: 05/13/2024 Job Posting End: 05/17/2024 Job ID:R0208730 At Wegmans, our mission is to help our customers live...

  • Deli Associate

    5 days ago

    Downingtown, United States Wegmans Full time

    Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 6am Age Requirement: Must be 18 years or older Location: Downingtown, PA Address: 1056 East Lancaster Ave Pay: $16 / hour Job Posting: 05/13/2024 Job Posting End: 05/17/2024 Job ID:R0208730 At Wegmans, our mission is to help our customers live...