Current jobs related to Call Center Coordinator - Montgomery - Jackson Hospital

  • Call Center Coordinator- FT

    4 weeks ago

    Montgomery, United States Jackson Hospital Full time

    The Call Center Coordinator is responsible for answering all incoming calls for the Jackson Clinic primary care physician offices which include but not limited to appointment scheduling, pre-registration, facilitating patient messages, conducting app Call Center, Coordinator, Support Staff, Clinical, Physician, Healthcare, Patient

  • Call Center Representative

    1 week ago

    Montgomery, United States Clearway Pain Solutions Full time

    Join Our Team at The Center for Pain! Are you a skilled and compassionate Call Center Representative looking for a fulfilling center opportunity? Look no further! The Center for Pain is seeking a dedicated individual to join our dynamic team and contribute to providing exceptional care to our patients. Position: Call Center Representative About Us: At The...

  • Call Center Representative

    1 week ago

    Montgomery, United States Clearway Pain Solutions Full time

    Join Our Team at The Center for Pain! Are you a skilled and compassionate Call Center Representative looking for a fulfilling center opportunity? Look no further! The Center for Pain is seeking a dedicated individual to join our dynamic team and contribute to providing exceptional care to our patients. Position: Call Center Representative About Us: At The...

  • Call Center Representative

    3 months ago

    Montgomery, United States 116508 Innovation At Work Full time

    Job DescriptionJob DescriptionDescription:· Must operate (cell phones, UAB paging, Access 3000, ASCOM phone) and/or monitor electronic telephone attendant console, a personal computer (PC), radio paging system, two-way radio, public address system, and other associated equipment. Have the ability to handle: emergency calls, medical emergencies, fire...

  • Part-Time Specialist III, Call Center

    3 months ago

    Montgomery, Alabama, United States Lone Star College Full time

    Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. ...

  • Part-Time Specialist III, Call Center

    3 months ago

    Montgomery, United States Lone Star College Part time

    Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. ...

  • Call Center Resource Analyst

    4 weeks ago

    Montgomery, United States Alfa Insurance Corporate Careers Full time

    Company Overview Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of automobile, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14...

  • Call Center Resource Analyst

    2 months ago

    Montgomery, United States Alfa Insurance Corporate Careers Full time

    Job DescriptionJob DescriptionCompany OverviewAlfa Insurance is an A-rated insurance carrier that offers an excellent array of automobile, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1...

  • Veterinary Client Services Coordinator

    7 days ago

    Montgomery, Alabama, United States Maine Veterinary Medical Center Full time

    Join Our Team as a Veterinary Client Services CoordinatorAt Maine Veterinary Medical Center, we are on the lookout for a dedicated and empathetic Client Services Coordinator to be the welcoming face of our clinic. This role is essential in enhancing the veterinary experience for our clients and their beloved pets.Your Role:As a Client Services Coordinator,...

  • Patient Registration Specialist

    3 weeks ago

    Montgomery, United States Baptist Health (AL) Full time

    Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at baptistfirst.org . The Patient Registration Specialist shall be responsible for...

  • Center Director

    5 months ago

    Montgomery, United States Sylvan Learning Center - Columbus, GA Full time

    Job DescriptionJob DescriptionGENERAL SUMMARYThe Center Director is responsible for managing the overall customer experience, sales, and local marketing strategies of the Center to achieve performance goals and grow the Center.  The Center Director is also responsible for managing the day-to-day Center operations to ensure a consistent, quality...

  • Call Support Specialist

    1 month ago

    Montgomery, United States Carastar Health Full time

    Job DescriptionJob DescriptionDEFINITIONThis is responsible, professional work in the field of mental health. Employees in this position are responsible for providing clinical services for persons experiencing mental illness and assisting these persons in accessing other needed services.This position works as either call support for Carastar Health, or for...

  • Call Support Specialist

    1 month ago

    Montgomery, United States Carastar Health Full time

    Job DescriptionJob DescriptionDEFINITIONThis is responsible professional work in the field of mental health. Employees in this position are responsible for providing clinical services for persons experiencing mental illness and assisting these persons in accessing other needed services.This position works as either call support for Carastar Health, or for...

  • Call Center Resource Analyst I

    2 months ago

    Montgomery, United States Alfa Insurance Corporate Careers Full time

    Job DescriptionJob DescriptionCompany OverviewAlfa Insurance is an A-rated insurance carrier that offers an excellent array of automobile, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1...

  • Healthcare Support Worker

    3 days ago

    Montgomery, New York, United States Montgomery Nursing & Rehabilitation Center Full time

    Job SummaryWe are seeking a dedicated and compassionate Certified Nursing Assistant to join our team at Montgomery Nursing & Rehabilitation Center. As a key member of our healthcare team, you will provide high-quality patient care and support to our residents.Key ResponsibilitiesProvide routine daily nursing care to residents, including bathing, dressing,...

  • NOC Mission Coordinator

    2 months ago

    Montgomery, United States Civil Air Patrol Full time

    Job DescriptionJob DescriptionJob Title: Internal Accounting / NOC Mission Coordinator – In OfficeDirectorate: OperationsLocation: Maxwell AFB, ALReports To: Lori A. Milner, Senior Program Manager, National Operations CenterFLSA Status: ExemptSalary: $62,500Closing date: 24 August 2024SUMMARY:The Internal Accounting / NOC Mission Coordinator plays a...

  • Designated Coordinator Supervisor

    3 months ago

    Montgomery, Alabama, United States ELM Homes Full time

    ELM Homes is seeking a supervisor who is approachable and motivated, has good people skills and willing to take on a challenge, Designated Coordinator (QDDP/DC qualified), in the Le Center/Montgomery/New Prague area.Qualifications include:Must be 18 years of ageWilling to work direct careHave good communication/comprehensive speaking and writing skills of...

  • In-Office - Customer Service Representative / Call Center Agent

    5 days ago

    Montgomery, United States SYKES Full time

    At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Service Agent to answer questions, process transactions and assist customers by phone at the Montgomery location! You'll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment. During this time of the COVID-19...

  • Surgical Scheduling Coordinator

    6 days ago

    Montgomery, Alabama, United States Southern Orthopaedic Surgeons LLC Full time

    Job OverviewPosition Summary: The Surgical Scheduling Coordinator plays a crucial role in managing the surgical schedule for a team of orthopedic surgeons. This position involves meticulous coordination of various pre-operative and post-operative tasks to ensure seamless patient care.Key Responsibilities:Oversee the scheduling of surgeries for multiple...

  • Member Contact Center Specialist I

    6 days ago

    Montgomery, United States ASE Credit Union Full time

    Job DescriptionJob DescriptionRoleResponsible for accurately processing online membership applications, sub-accounts, and other online application requests. Assists the call center by answering incoming calls as needed. Assists members with a variety of products and services and presents additional products, services, or resources to the members. Provides...

Call Center Coordinator

1 month ago

Montgomery, United States Jackson Hospital Full time

The Call Center Coordinator is responsible for answering all incoming calls for the Jackson Clinic primary care physician offices which include but not limited to appointment scheduling, pre-registration, facilitating patient messages, conducting appointment reminders, and cooperatively operating with clinicians, management, and staff to ensure a team-based approach to patient care. Greets each patient warmly, “Jackson Clinic, this is _______, how may I help you?” Accepts all incoming calls to Jackson Clinic between 7:30am – 5:00pm. Tracks call volumes to determine appropriate staffing at different times of day. For urgent calls, schedules work in appointments, or directs patient to come in to the Family Medicine Center. Updates patient demographics at each call, confirming mailing address, contact numbers, and insurance type. Schedules continuity of care appointments for all Jackson Clinic Internal Medicine and Family Medicine physicians. Reschedules appointments when necessary to accommodate absences or changes in physicians’ templates. Makes appointment reminder calls for all non-specialty physician schedules 2 days in advance of appointment. If unable to reach patient, repeats call the next day. Documents this communication using the NextGen template/emailed spreadsheets. Schedules work-in appointments according to the protocols set by each individual physician. Only contacts clinical support staff when unable to accommodate the patient or when the request falls outside the scope of the regular work in protocol. Takes messages for medical records requests using the NextGen template. Forwards requests to appropriate staff. Fields calls from home health and hospice and send the messages to the primary clinical support staff. Handles prescription refill requests by obtaining medication name, dosage, physician, pharmacy, and other pertinent information. Forwards requests through NextGen directly to clinical support staff. Receives and document all messages for the doctor or clinical staff using the NextGen template. Forwards requests directly to clinical support staff. Contacts all patients who were no shows, finds out why they failed to keep their appointment, and attempts to reschedule the appointment for another day. Documents all communication using the NextGen template. Confirms all information and repeat back to caller for verification before thanking them and ending the call.

Requirements
High School graduate, Certified Medical Assistant from accredited program. Previous physician office, receptionist, and/or insurance billing experience. Excellent verbal and written communication required, telephone etiquette, customer relations’ skills, CPT and ICD-Coding. Computer literate. Electronic medical record and practice management software. Manual dexterity and visual acuity necessary to utilize the PC and calculator. Ability to sit for prolonged periods of time. Verbal communication and hearing ability to communicate with patients and visitors.
recblid 3vgjq70przvarqv2j651fr6ivh3vxr