Team Leader, Venezuela

1 month ago


Oklahoma City, United States Mercy Corps Full time

Mercy Corps has been responding to the humanitarian crisis in Venezuela since 2019, among others providing life-saving health services .

with strong management experience in program and country start-up that can effectively contribute to an all-agency response keeping relevant individuals and departments involved.

**About Mercy Corps** Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action

helping people triumph over adversity and build stronger communities from within.

Now, and for the future. **Program / Department Summary** **General Position Summary** The Team Leader (TL) is in charge of all operations and leading the overall agencys response to the countrys humanitarian and political crisis. The TL represents the agency in front of donors, civil society partners and government authorities to understand their own plans and capacities and feeds this information into HQ and works with the regional and operations teams to support ongoing programming and draw up program and operational options. In collaboration with regional teams, the TL effectively designs an overall country strategy while assessing and mitigating associated risks.

The TL provides overall leadership, technical oversight, management and strategic vision for an ECHO funded award, while managing staff, partners and resources to ensure that the program meets its targets and deliverables on-time, on scope, and within budget. The Team Leader will supervise key program staff and ensure high program performance and quality. The TL will also be responsible for ensuring strict adherence to internal Mercy Corps policies and procedures as well as donor rules and regulations. They will

keep clear communication within the agency ensuring that different HQ and regional teams are aware of the operations. They directly manage day-to-day activities of team members. The ideal candidate will ensure the right level of communications among key stakeholders involved. **Essential Job Responsibilities** **Response Management** * Lead overall efforts of current programming and provides guidance to team members. Leads on the information collection to design concept notes, proposal development, design of technical notes and collecting of information for institutional and private donors. * Contributes to the political and humanitarian situation analysis of the country that decides the overall agency footprint. * Oversee all aspects of design, monitoring, evaluation and learning, and ensure that all program aspects are documented and archived according to internal/donor requirements, in close coordination with the Program Performance and Quality Department. * BA/BS or equivalent in international studies, economics or other relevant field; MA/S preferred. * 5 to 7 years of relief and development program management experience, in emergency program management ideal with country and program start up experience. * Previous demonstrated experience or training in cash or voucher programming, preferred. * Demonstrated flexibility and creativity in planning and problem solving. * Proven ability to learn quickly, lead a program to achieve stated results and objectives. * Ability to effectively represent Mercy Corps and its interests to key stakeholders. * Experience working with local authorities, national and international NGOs preferred. * Good understanding of various donors, including ECHO, EC, GAC, BHA. * Effective verbal and written communication, multi-tasking, organizational and prioritization skills. * Knowledge of Sphere standards and other training in humanitarian response preferred. * Fluent English and Spanish required. **Success Factors** The successful Team Leader will have an outstanding ability to develop, implement and manage programs within the current and future program structure of Mercy Corps. S/he will possess a high level of adaptability and be able to adjust to the constantly changing working environment. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations. **Living Conditions / Environmental Conditions** This position will be based in Caracas, Venezuela Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues. Fostering a diverse and open workplace is an important part of Mercy Corps vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

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