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Service Manager

3 months ago

Cincinnati, United States Further Concepts Full time

Job Description

Job Description

Restaurants are a place where people live a piece of their life outside of their everyday “regular”. Everything we do – the vibe, the music, the design, and lively bar, gives people that ideal place to enjoy life. We go beyond “going through the motions”. We’re fueled by making memories and connections. We are seeking a Service Manager who shares our views and with the mindset of continuing growth.

Service Manager Expectations: Focused on performance, productivity, and teamwork for the entirety of the shift, start to finish

Is truly passionate about floor presence, engaging with guests, and excited about consistently exceeding their expectations.

recruit, hire, train, schedule, and supervise serving staff (servers,hosts, and server assistants);

Demonstrate exemplary leadership to lead and motivate the service staff, fostering productivity and organization.

Supervise seating and waitlist times to ensure accuracy; knowledge of opentable is a plus.

Driving sales, steps of service, and guest satisfaction

Oversee, maintain and manage food and service quality

Ensures consistent, high quality service standards are maintained.

Partner with other management to ensure a positive and collaborative environment when leading by example

Recognizes the significance of holding people accountable, while maintaining a constructive workplace atmosphere that fosters teamwork, transparent communication, and a commitment to continuous improvement.

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