Sr. Account Manager

3 weeks ago

Reno, United States The French Agency Full time

Salary: $70-98K

Location: Reno, NV

Certificates and Licensing:

Must be able and willing to obtain and maintain Property and Casualty Agents/Broker License in Nevada - required

Role and Responsibilities

Provide prompt, accurate and courteous service to Clients, Producers, Account Executives and Company Personnel. Servicing complex middle markets and large accounts. Manages book of business with limited supervision, evaluates complex client issues and recommends solutions to identified issues.

  • Provide day-to-day client service to assigned prospects/clients, in close coordination with Account Executive or Sales Executive.
  • Respond to client inquiries and requests for information.
  • Preparation and/or review and analyzation of technical documents to assure accuracy.
  • Resolution of account discrepancies.
  • Entering client and policy data in management systems and files while maintaining accuracy.
  • Ability to complete all steps of the marketing process for new and renewal marketing, including review and compare carrier quotes.
  • Preparation of proposal/comparison and other documents for client meetings.
  • Handles routine to complex issues independently, relying on policies, procedures and precedents.
  • Service Commercial Lines accounts as assigned and aid in collections in accordance with agency policies, procedures and service standards.
  • Mail policies to the insured within 30 days after receipt of policy unless other policies are pending and are to be delivered in a binder to the insured.
  • Send policy binders to insured and company at least 7 days prior to expiration date. Binders must be mailed the same day as issued.
  • Process and mail endorsements within 15 business days of receipt from the company. If endorsement is agency billed, must be done within the month they are received.
  • Process all agency and direct bill audits immediately and no later than 5 business days from receipt of company agency billed invoices. Follow up for collection of agencies billed audit premiums from clients.
  • Utilization of Worksmart to maintain documentation for all client transactions including, but not limited to: phone calls to or from the insured, to or from the insurance company, discussions and instructions given by the producer; any and all documents (letters, e-mails, loss runs, etc.) that relate to a specific client.
  • Issue certificates of insurance or auto ID cards same day requested.
  • Work with Producer or Account Executive in new production or renewal/proposal process; evaluates and communicates client's service needs and exposure to loss and informs Producers or Account Executives of all important activities on their accounts.
Qualifications Needed:
  • Knowledge of commercial insurance coverage is essential.
  • Minimum 5 years Commercial Lines middle market account management experience with a broker is required.
  • Experience servicing middle market commercial accounts.
  • Experience in medical malpractice is preferred.
  • Bachelor's Degree in Business, Risk Management, Insurance, or other related field, preferred.
  • Active Property & Casualty license.
  • Requires certification as a Certified Insurance Counselor (CIC), Certified Risk Manager (CRM), Construction Risk and Insurance Specialist (CRIS), or a similar insurance designation.
  • Strong attention to detail and accuracy, working with specific deadlines.
  • Skilled in producing strong written and verbal communication
  • Insurance designations of CIC, CRM, CRIS or any similar designations.
  • Property & Casualty Insurance license as required by respective state.
  • Experience servicing a book of business at $500,00 in revenue ($6mil-$8mil in premium); particularly servicing clients $75k-$700k+ in premium.


Preferred Skills
  • Strong Organizational skills and attention to detail to assure document accuracy.
  • Understanding of underwriting and risk with ability to identify client exposure and insurance needs.
  • Working knowledge of commercial insurance products/coverage and ability to manage the renewal cycle for book of commercial lines business.

  • Project Engineer

    1 week ago

    Reno, United States SR Construction, Inc. Full time $70,000 - $90,000

    Are you an analytical thinker who loves to solve tangible problems?Are you great at seeing big picture objectives and instinctually knowing the fastest route to get there?Do people who talk too much and move too slow drive you a little crazy?ObjectiveThe Project Engineer is responsible for providing organization, planning, and support to all project...

  • Project Engineer

    2 days ago

    Reno, United States SR Construction, Inc. Full time $70,000 - $90,000

    Are you an analytical thinker who loves to solve tangible problems?Are you great at seeing big picture objectives and instinctually knowing the fastest route to get there?Do people who talk too much and move too slow drive you a little crazy?ObjectiveThe Project Engineer is responsible for providing organization, planning, and support to all project...

  • Construction Superintendent

    1 week ago

    Reno, United States SR Construction, Inc. Full time $90,000 - $125,000

    Are you an analytical, fact-based, no-nonsense problem solver?Are you great at seeing big picture objectives and instinctually knowing the fastest route to get there?Are you quality-driven, but outcomes-focused?Do you want to work in an entrepreneurial environment where your work will make a real impact?If so, as a Project Superintendent at SR Construction,...

  • Construction Superintendent

    2 days ago

    Reno, United States SR Construction, Inc. Full time $90,000 - $125,000

    Are you an analytical, fact-based, no-nonsense problem solver?Are you great at seeing big picture objectives and instinctually knowing the fastest route to get there?Are you quality-driven, but outcomes-focused?Do you want to work in an entrepreneurial environment where your work will make a real impact?If so, as a Project Superintendent at SR Construction,...

  • Sr Commissioning Manager

    7 days ago

    Reno, United States Fortis Construction-Oregon Full time

    Job Description: Reporting to the Sr. M&E Project Manager, you will be accountable for the development and implementation of a campus wide CX plan as well as expanding and enhancing Fortis' existing CX procedures, policies, and tools. In addition to CX responsibilities you will be responsible for managing the Owner Furnished Equipment (OFE) program for all...

  • Sr Commissioning Manager

    2 days ago

    Reno, United States Fortis Construction-Oregon Full time

    Job Description: Reporting to the Sr. M&E Project Manager, you will be accountable for the development and implementation of a campus wide CX plan as well as expanding and enhancing Fortis' existing CX procedures, policies, and tools. In addition to CX responsibilities you will be responsible for managing the Owner Furnished Equipment (OFE) program for all...

  • Account Sales Manager

    5 days ago

    Reno, United States Keurig Dr Pepper Inc. Full time

    Account Sales Manager for Reno, Nevada. Hiring Immediately. The Account Sales Manager is responsible for up-selling and fulfillment/replenishment, focused on execution and merchandising. Accountable for retention and penetration of small and large fo Sales Manager, Manager, Sales, Account, Manufacturing

  • Sr Sales Manager- Reno, NV

    3 weeks ago

    Reno, United States Bluegreen Vacations Full time

    Location: Location: Sr Sales Manager- Reno, NV in Reno, NV by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** Its not only in our 65+ resorts across the U.S. and Caribbean, or even our 210,000+ owners and their guests. It is our associates- the people who work here and create remarkable vacation experiences for our...

  • Property Management Accountant

    1 week ago

    Reno, United States Global Airtech MFG Inc Full time

    Job DescriptionJob DescriptionAbout the jobGlobal Airtech is a worldwide aircraft parts distributor, headquartered in Reno, NV. It is a family owned company that includes a real estate entity with a diverse portfolio of approximately 11 properties and 21 associated entities. We are hiring a Property Management Accountant at our Reno location. While Global...

  • Property Management Accountant

    3 days ago

    Reno, United States Global Airtech MFG Inc Full time

    Job DescriptionJob DescriptionAbout the jobGlobal Airtech is a worldwide aircraft parts distributor, headquartered in Reno, NV. It is a family owned company that includes a real estate entity with a diverse portfolio of approximately 11 properties and 21 associated entities. We are hiring a Property Management Accountant at our Reno location. While Global...

  • Property Management Accountant

    2 days ago

    Reno, United States Global Airtech MFG Inc Full time

    Job DescriptionJob DescriptionAbout the jobGlobal Airtech is a worldwide aircraft parts distributor, headquartered in Reno, NV. It is a family owned company that includes a real estate entity with a diverse portfolio of approximately 11 properties and 21 associated entities. We are hiring a Property Management Accountant at our Reno location. While Global...

  • Sr. Night Warehouse Manager

    2 weeks ago

    Reno, United States US Foods Full time

    **ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.** Join Our Community of Food People! Schedule: Sunday- Thursday 4:30pm-1:30am The Sr. Manager, Warehouse Nights will ensure a warehouse culture focused on people, safety, service, and cost through meaningful engagements with warehouse leaders and...

  • Sr. Night Warehouse Manager

    2 weeks ago

    Reno, United States US Foods Holding Corp. Full time

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! Schedule: Sunday- Thursday 4:30pm-1:30am The Sr. Manager, Warehouse Nights will ensure a warehouse culture focused on people, safety, service, and cost through meaningful engagements with warehouse leaders and associates,...

  • Sr. Night Warehouse Manager

    2 days ago

    Reno, United States US Foods Full time

    **ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.** Join Our Community of Food People! Schedule: Sunday- Thursday 4:30pm-1:30am The Sr. Manager, Warehouse Nights will ensure a warehouse culture focused on people, safety, service, and cost through meaningful engagements with warehouse leaders and...

  • Sr. Night Warehouse Manager

    2 days ago

    Reno, United States US Foods Holding Corp. Full time

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! Schedule: Sunday- Thursday 4:30pm-1:30am The Sr. Manager, Warehouse Nights will ensure a warehouse culture focused on people, safety, service, and cost through meaningful engagements with warehouse leaders and associates,...

  • Manager, Accounting

    2 weeks ago

    Reno, United States Universal Health Services Full time

    Responsibilities Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our...

  • Account Sales Manager

    1 week ago

    Reno, Nevada, United States Keurig Dr Pepper Full time

    Account Sales Manager for Reno, NevadaHiring ImmediatelyThe Account Sales Manager is responsible for up-selling and fulfillment/replenishment, focused on execution and merchandising. Accountable for retention and penetration of small and large format customers by geography and may handle some on-premise customers. Supporting Keurig Dr Pepper brands like 7UP,...

  • Account Sales Manager

    2 days ago

    Reno, Nevada, United States Keurig Dr Pepper Full time

    Account Sales Manager for Reno, NevadaHiring ImmediatelyThe Account Sales Manager is responsible for up-selling and fulfillment/replenishment, focused on execution and merchandising. Accountable for retention and penetration of small and large format customers by geography and may handle some on-premise customers. Supporting Keurig Dr Pepper brands like 7UP,...

  • Sr. Night Warehouse Manager

    2 weeks ago

    Reno, United States US Foods Full time

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! Schedule: Sunday- Thursday 4:30pm-1:30am The Sr. Manager, Warehouse Nights will ensure a warehouse culture focused on people, safety, service, and cost through meaningful engagements with warehouse leaders and associates,...

  • Entry Level Account Manager

    2 months ago

    Reno, United States Orlando Jobs Staffing Full time

    Job DescriptionJob DescriptionEntry Level Account ManagerEntry Level Account Manager Qualifications: Bachelor's degree in marketing, business administration, or related field 6 months to 3 years of customer oriented work experience  Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Proficient in...