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Motor & Personal Lines Sales & Customer Service Advisor

1 month ago

Worcester, United States NFU Mutual Full time

Region: Midlands Location: Worcester Job reference: ANEE01401 Closing date: 9th August 2024 The Role An exciting opportunity has arisen for a Motor & Personal Lines Sales & Customer Service Advisor at NFU Mutual’s agency in Worcester. NFU Mutual are market leaders in rural, commercial insurance and financial services. We pride ourselves on delivering first-class local service. This is one of the many aspects of our business that makes us unique in the market. You will join our established team and play a key part in the success of an expanding business. We are recruiting for a full-time Sales & Customer Service Adviser to join our team. - Competitive salary, rising with progression through the role. - 9am - 5pm, Monday to Friday. - 28 days annual leave (including bank holidays) increasing to a maximum of 33. - Pension contribution. - Birthdays off. - Flexible holiday. - Quarterly Staff social. Duties & Responsibilities: Dealing with customer sales enquiries and providing suitable quotations to clients; Processing mid-term adjustments and inviting renewals; Working as a team to achieve financial targets through selling and servicing of products; Supporting team members in their activities; Proactively establishing customer needs to help find solutions from our product range including financial services. What we’re looking for: You enjoy having conversations with people, listening, and building relationships; Sales experience is desirable but not essential; Some insurance experience would be advantageous but not essential due to the level and extent of our training; Grades A-C or 9-7 in GCSE Maths and English; Attention to detail is necessary. Our commitment to you: - Professional and hardworking team in a supportive and friendly environment. - To allow you to perform to your best, we will invest in your personal development and provide a comprehensive training plan. - Starting salary is competitive depending on experience, and the opportunity to increase your salary as you progress within our business. If you're interested in joining our team as a Customer Service Adviser, we would love to hear from you Please apply in writing with CV and covering letter to: Karen_hughes@nfumutual.co.uk Closing date: 9th August 2024. Please note you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly. Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles, you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people, and give customers excellent service, with trusted advice and products. Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry. #J-18808-Ljbffr