Front Desk Agent

2 weeks ago

Farmingdale, United States Residence Inn NycTimes Square Full time

Job Summary:
Residence Inn Times Square seeks a TEMPORARY Front Desk Agent responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Responsibilities:
QUALIFICATIONS:

High School diploma or equivalent required; College course work in related field helpful. 

Experience in a hotel or a related field preferred. 

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. 

Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. 

Must be able to convey information and ideas clearly. 

Must be able to evaluate and select among alternative courses of action quickly and accurately. 

Must work well in stressful high pressure situations. 

Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. 

Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. 

Must be able to work with and understand financial information and data and basic arithmetic functions. 

Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing 

Ability to read comprehend and write simple instructions and/or short correspondence and memos 

Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations 

An operational knowledge of Microsoft Office suite 

Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays 

Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) 

Ability to participate in the creation of an enjoyable work environment 

RESPONSIBILITIES:

 

Approach all encounters with guests and associates in a friendly service oriented manner.

Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).

Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.

Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.

Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.

Handle requests for information mail and messages in an efficient and courteous manner.

Answer guest inquires about hotel service facilities and hours of operation.

Answer inquiries from guests regarding restaurants transportation entertainment etc.

Establish and maintain good communications and team work with fellow associates and other departments within the hotel.

Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.

Obtain all necessary information when taking room reservations and follow rate quoting scenario.

Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.

Have knowledge of and assist in emergency procedures as required.

Handle check-ins and check-outs in a friendly efficient and courteous manner.

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.

Use proper two-way radio etiquette at all times when communicating with other associates.

As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members

Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.

Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Compensation Min:
USD $15.00/Hr.

Compensation Mid:
USD $18.00/Hr.

Compensation Max:
USD $21.60/Hr.

  • Front Desk Manager

    2 weeks ago

    Farmingdale, United States Marriott Full time

    Job Number (phone number removed) Job Category Rooms & Guest Services Operations Location The New York EDITION, Five Madison Avenue, New York, New York, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY   Assists the Front Office Manager in administering front office functions and supervising staff...

  • Front Desk Receptionist

    2 weeks ago

    Farmingdale, United States In Motion Physical Therapy of NY Full time

    Are you looking to make a positive difference in someone else's life? Do you enjoy talking to other people and learning more about them? Are you looking for a collaborative, friendly work environment that values hard work? Come join our team at In Motion Physical Therapy! We are hiring a part-time front desk receptionist for our Outpatient Physical Therapy...

  • Front Desk Receptionist

    4 weeks ago

    Farmingdale, United States Daleview Care Center Full time

    Come and join the Daleview family! Daleview has an opening for a Part time Receptionist Front Desk Position. **PLEASE DO SKILLS TEST TO BE CONSIDERED** Daleview care Center is a 142 bed Skilled Nursing Facility specializing in short term, subacute rehabilitation and long term care services located on the Nassau/Suffolk border. At Daleview we pride...

  • Service Desk Analyst

    2 weeks ago

    Farmingdale, United States Integrated Resources Full time

    Principal Duties: Consultant is expected to work holidays if necessary as we are a 24/7 service desk. Schedule will be weekend night shift (Sat 8pm-9am, Sun 7pm-8am, Mon 8pm-8am). 80% remote/20% on-site position. - Receive, prioritize, document and actively resolve end-user help requests - Answer calls of e-mail contacts within the required service...

  • Front Desk Receptionist/assistant

    4 days ago

    Farmingdale, United States Spirit Taekwondo Full time

    We are a busy, family friendly Martial Arts school looking to add an outgoing and energetic morning receptionist to our team! Responsibilities include, but are not limited to: - Greeting and welcoming guests in a professional and friendly manner - Converting prospects into students by setting them up for paid trial programs - Performing data entry tasks...

  • Front Desk Associate

    1 month ago

    Farmingdale, United States Blink Lindenhurst Full time

    **JOB OVERVIEW**: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know...

  • Front Desk Associate Opening Shift

    3 weeks ago

    Farmingdale, United States Blink Lindenhurst Full time

    **JOB OVERVIEW**: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know...

  • Guest Service Agent

    2 weeks ago

    Farmingdale, United States Aliz Hotel Times Square Full time

    Overview: Opportunity:  Guest Service Agent   Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.  Your Growth Path   Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their...

  • Operations Manager

    2 weeks ago

    Farmingdale, United States Park Central Hotel Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...

  • It/help desk support specialist

    3 weeks ago

    Farmingdale, United States Randstad Full time

    A Large Company in Farmingdale, NY is hiring an IT/Help Desk Specialist to join their team! This is a temporary to permanent opportunity that is fully in office. We are seeking someone that is available to work Monday, Tuesday, Wednesday, Friday, Saturday from 5PM to 1AM. We are seeking someone with previous experience working in Help Desk Support that has...

  • Customer Service Representative/front Desk

    1 week ago

    Farmingdale, United States High End Automotive Detailing Company - Showroom Location Full Time Schudule Full time

    **Job Opportunity: Customer Service Representative - Sales Front Desk** **Location**: Farmingdale, NY **Company**: High-End Automotive Detailing **Position Type**: Full time or part time 20 to 40 hours weekly **Hours of oparation**: 9 AM to 6 PM, Monday to friday **Pay**: $25 per hour, plus uncapped commision, based on...

  • Front Desk Associate Open Availability

    1 month ago

    Farmingdale, United States Blink Lindenhurst Full time

    JOB OVERVIEW: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know...

  • Front Desk Associate OPENING SHIFT

    3 months ago

    Farmingdale, United States Blink Lindenhurst Full time

    Job DescriptionJob DescriptionJOB OVERVIEW: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top...

  • Front Desk Associate Open Availability

    2 months ago

    Farmingdale, United States Blink Lindenhurst Full time

    JOB OVERVIEW: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know...

  • Front Desk Representative

    2 weeks ago

    Farmingdale, United States Goldfish Swim School Full time

    **Make waves and pave the way for your career.** At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal...

  • Stretch Provider

    4 weeks ago

    Farmingdale, United States Massage Envy Full time

    Overview: **Where Better Careers Begin!** Massage Envy** Farmingdale, 224 Airport Plaza Blvd, Farmingdale, NY 11735** **Are you ready to use your bodywork skills in a whole new way?** Combine your skills with massage expertise to help clients improve flexibility, mobility, and performance. At the Massage Envy **Farmingdale** franchise, we support and...

  • Front Desk Medical Receptionist

    2 months ago

    Farmingdale, United States SportsCare Physical Therapy Full time

    Job DescriptionJob DescriptionJob Title: Medical ReceptionistJob Type: Full-timeLocation: Wall, NJCompany: SportsCare Physical TherapyAbout Us:SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness goals. We are currently seeking a motivated and...

  • Customer Service Representative

    4 weeks ago

    Farmingdale, United States Netech Corporation Full time

    About the company: Netech Corporation, a leading Manufacturer of Biomedical & Industrial Test Instruments. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. As we continue to grow, we are seeking a meticulous and organized individual to join our team as a Front desk customer service representative handling the data...

  • IT Patient Support Analyst

    4 weeks ago

    Farmingdale, United States Integrated Resources Full time

    Justification: This will backfill a vacant IT Patient Support analyst position on the weekend day shift. Principal Duties: This will be an 80%remote/20% on-site weekend day shift schedule (Saturday, Sunday 8am to 9pm and Monday 8 AM -8 PM). Consultant is expected to work holidays if necessary as we are a 24/7 service desk. Candidate must have their...

  • Operations Manager

    1 week ago

    Farmingdale, United States Fitness International, LLC (LA Fitness) Full time

    The job of our Operation Manager is to ensure that our members receive exceptional service from a happy, friendly staff in a clean and well-maintained facility. Our Operation Managers hire, train, and supervise all front desk, babysitting and janitorial staff. They also resolve membership issues, update past due accounts, manage payroll and supplies budgets...