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Print Shop Manager
3 weeks ago
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.
POSITION SUMMARY:
We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.
*Printing Experience and Large Format Printing is Required*
ESSENTIAL DUTIES & RESPONSIBILITIES:
+ Partners with shop and remote leadership to provide administrative and managerial support for the designated shop
+ Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation
+ Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
+ Contacts clients with questions on specifications and/or questions regarding print job submitted
+ Ensures all project deadlines are met and associated cost budgets are adhered to
+ Trains shop staff on proper production procedures and techniques
+ Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity
+ Manages inventory and organization of supplies
+ Resolves all customer escalations in a professional manner
+ Fills in for various departments as needed.
+ Other duties as assigned
EDUCATION, EXPERIENCE & SKILLS REQUIRED:
+ High school diploma or equivalent
+ At least 3 5 years experience in a related field
+ Experience with Grand Large Format Printing
+ Strong leadership ability to motivate employees
+ Superior customer service ability and experience in working with customers both over the phone and in person
+ Ability to communicate effectively with employees when delegating work and explaining procedures and processes
+ Expert knowledge of equipment and materials
+ Ability to speak knowledgeably about department capability and company to potential and existing clients
+ Highly developed organizational ability
+ Ability to handle multiple tasks without losing focus
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