Customer Service Representative

1 month ago


Kansas City, United States Insight Global Full time

Required Skills and Experience *

*High school diploma or general education degree (GED) required; and at least two years related experience and/or training; or equivalent combination of education and experience.

*Experience in a customer service representative/banking-type role is strongly preferred.

*Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.

*Working knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.

*Must be able to maintain a professional, well-groomed appearance

Nice to Have Skills and Experience

Greet customers in the lobby, drive thru and/or on the phone.

Opens new deposit accounts.

Processes deposits, withdrawals, cash checks and other teller transactions.

Responsible for the security of assigned cash drawer and balances daily with data displayed on computer screen.

Processes deposits from ATM and night depository.

Identify and initiate sales opportunities.

Process and proof daily transactions through back counter; ensure proper holds are placed on checks according to regular CC guidelines.

Assists all retail related positions as needed/assigned.

Job Description *

Insight Global is looking for 5 Bank Tellers/Customer Service Representatives to join the Retail Banking Team in Kansas City, KS. The Bank Teller provides first-line, quality customer service through face-to-face performance of primary bank transactions. This position will also utilize communication opportunities to offer additional bank services and products.

Compensation: $19/hr-$20/hr



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