![Food Lion](https://media.trabajo.org/img/noimg.jpg)
PT Customer Service Leader
3 months ago
Store Code: Store 01431 Front End (7223826)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned
QUALIFICATIONS
•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 379549_external_USA-SC-Greenwood
-
PT Customer Service Leader
1 week ago
Greenwood, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 379549_external_USA-SC-Greenwood Address: USA-SC-Greenwood-1605 72 By Pass East Store Code: Store 01431 Front End (7223826) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...
-
Customer Service Rep
2 months ago
Greenwood, United States Best Buy Full timeAre you a tech enthusiast? Embark on a thrilling journey with Best Buy's retail squad, where embracing diversity and self-growth is their mantra Amazing pay, flexible schedules, and no experience required As a Customer Service Representative (FT/PT) you will: Provide exceptional service to customers both in-store and over the phone; Answer customer...
-
Customer Support Operations Leader
6 days ago
Greenwood, Indiana, United States Service Supply Full timeCustomer Service Team LeadJob Category: ISALES Requisition Number: BUSIN001586Position Overview:We are in search of a dynamic individual to oversee a pivotal business unit that manages several of the organization’s prominent accounts, leveraging our distribution capabilities to fulfill their operational requirements. This role is essential in fostering a...
-
Customer Service Operations Leader
6 days ago
Greenwood Village, Colorado, United States Transdev Full timeAbout Transdev: Transdev stands as North America's premier private-sector operator across various transit modalities, including bus, rail, streetcar, paratransit, and shuttle services. Our commitment lies in being the reliable partner for cities and transit authorities, emphasizing quality execution and innovative mobility solutions. As part of the Transdev...
-
Customer Service Team Leader
6 days ago
Greenwood, Indiana, United States Piedmont Technical College Full timePosition Overview: Lead, Customer ServiceAs a pivotal member of our customer service team, you will be responsible for overseeing the daily operations of our call center. Your leadership will ensure that our associates deliver exceptional service and maintain high standards of performance.Key Responsibilities:Supervise and mentor call center representatives...
-
Customer Service Team Lead
2 months ago
Greenwood, United States Service Supply Full time** Customer Service Team Lead** **Job Category****:** ISALES **Requisition Number****:** BUSIN001586 Showing 1 location **Job Details** **Description** ****Position Overview:**** We are seeking a candidate to lead a strategic business unit which manages a number of the companys high profile accounts that utilize our distribution strengths to meet their...
-
Sr. National Accounts Customer Service Rep
3 months ago
Greenwood, United States Service Supply Full time** Sr. National Accounts Customer Service Rep** **Job Category****:** ISALES **Requisition Number****:** SRNAT001900 Showing 1 location **Job Details** **Description** **Position Overview:** This position is responsible for overseeing all activities of their assigned account(s), including entering orders, quoting new sales opportunities, managing VMI...
-
Customer Service Representative
3 months ago
Greenwood, United States Lifemark Health Group Full time**Customer Service Representative - Greenwood Physiotherapy - pt Health****Greenwood, NS****Status:** Permanent full-time **Location:** 780 Central Ave **Schedule:** Monday-Friday **Mandatory requirement:** All Lifemark Health Group employees are required to be fully vaccinated against COVID-19. Full vaccination occurs 14 days following the second dose of...
-
Customer Service Nursing
1 month ago
Greenwood, United States Homestead Hospice Full time** Customer Service Nursing (LPN)** ** Homestead Hospice** **Job Summary:** The Customer Service LPN is required to collaborate with patients, families, staff members, physicians, and vendors in a professional and confidential manner in regards to customer service. **Qualifications:** - Possess good oral and communication skills - Successful completion of...
-
Inbound Customer Service
2 months ago
Greenwood, United States Trivest Partners Full time** Inbound Customer Service** Job Title Inbound Customer Service Job ID 27559897 Location Greenwood, SC 29649 Portfolio Company Description Inside Direct Sales Representative JES is still expanding our work force in Greenwood, SC. We are currently seeking candidates for our Inbound Customer Service Representative role. This position is responsible for...
-
Client Relations Team Leader
6 days ago
Greenwood, Indiana, United States Service Supply Full timeCustomer Service Team LeadJob Category: ISALES Requisition Number: BUSIN001586Position Overview:We are in search of a dynamic individual to oversee a strategic business unit that manages several of the company's prestigious accounts, leveraging our distribution capabilities to fulfill their production requirements. This role is pivotal in fostering a culture...
-
Shift Leader
3 months ago
Greenwood, South Carolina, United States Kentucky Fried Chicken Full timeWe're looking for enthusiastic and flexible Shift Leaders who want to provide fast, fun and friendly service to our customers. If that sounds like you, why not bring your talents and skills to us? The responsibilities of the Shift Leader will include:Interaction with customers: receiving orders, processing sales and monies, and managing customer...
-
Customer Service Associate
5 days ago
Greenwood, Indiana, United States Goldfish Swim School Full timeBenefits:Comprehensive training and developmentEmbark on a rewarding career journeyAt Goldfish Swim School, we are dedicated not only to nurturing confident swimmers but also to fostering the professional growth of our team members. We recognize that the commitment and diligence of our staff cultivate skills that endure throughout their careers. We...
-
Shift Leader
3 months ago
Greenwood, United States Kentucky Fried Chicken Full timeWe’re looking for enthusiastic and flexible Shift Leaders who want to provide fast, fun and friendly service to our customers. If that sounds like you, why not bring your talents and skills to us? The responsibilities of the Shift Leader will include:Interaction with customers: receiving orders, processing sales and monies, and managing customer...
-
Customer Service Specialist
11 hours ago
Greenwood, Indiana, United States Goldfish Swim School Full timeBenefits:Comprehensive training and developmentEmbark on a fulfilling career journeyAt Goldfish Swim School, we are dedicated not only to nurturing confident lifelong swimmers but also to fostering the professional growth of our team members. We recognize that the commitment and effort of our staff cultivate skills that are invaluable throughout their...
-
Customer Service Associate
5 days ago
Greenwood, Indiana, United States Goldfish Swim School Full timeBenefits:Comprehensive training and professional developmentEmbark on a fulfilling career journey At Goldfish Swim School, we are dedicated not only to nurturing confident swimmers but also to fostering the professional growth of our team members. We recognize that the commitment and effort of our staff cultivate skills that are invaluable throughout their...
-
Service Excellence Coordinator
8 hours ago
Greenwood, Indiana, United States Service Supply Full timeCustomer Service Team LeadJob Category: ISALES Requisition Number: BUSIN001586Position Overview:We are looking for a dedicated individual to oversee a strategic division that manages several of the company's prominent accounts, leveraging our distribution capabilities to fulfill their production requirements. This role involves leadership through...
-
Shift Leader
3 months ago
Greenwood, South Carolina, United States KFC Full timeAs a Shift Leader, you will be responsible for supervising, training and motivating Team Members, stocking and maintaining required inventory levels, cash handling and preparation of reports and maintaining a clean and safe work environment. Duties will also include various customer service activities and preparation of product. A qualified applicant must be...
-
Customer Service Representatives
4 weeks ago
Greenwood, United States TempStaff Full timeThe Customer Service Representative coordinates the customer service activities of Greenwood Utilities. This includes maintaining all customer and account information. Logs all customer contacts regarding service problems, billing questions, and all Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service
-
PT Sales Associate Cashier
3 weeks ago
Greenwood, United States Food Lion Full timeA great career opportunity Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When...