Guest Experience Expert
2 months ago
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
These are material job duties of this position. Your background may have a direct, adverse, and negative bearing on the duties and responsibilities of this position potentially resulting in the withdrawal of a conditional offer of employment.
The pay range for this position is $30.21 to $30.21 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
About the Team
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Guest Experience Expert
3 weeks ago
Marina del Rey, United States Marriott Full timeAdditional Information Pay: $30.21/hour Job Number 24170044 Job Category Rooms & Guest Services Operations Location Marina del Rey Marriott, 4100 Admiralty Way, Marina Del Rey, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in...
-
Guest Experience Expert
2 months ago
Marina del Rey, United States Marriott Full timeMarriott Hotels - JobID: D6B56CC979DF2321A4945E66914DD436 [Front Desk Agent / Concierge] As a Guest Experience Associate at Marriott Hotels, you'll: Assist guests with check-in and check-out procedures; Provide exceptional customer service by addressing inquiries and resolving issues promptly; Coordinate with housekeeping and maintenance staff to ensure...
-
Guest Relation Expert
22 hours ago
Marina del Rey, California, United States Marriott Full timePosition OverviewWe are seeking a Guest Relation Expert to join our team at Marriott. As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.The ideal candidate will have a strong passion for providing outstanding customer service, a keen eye for detail,...
-
Culinary Expert
6 days ago
Marina del Rey, California, United States PLANTA Restaurants Full timeAre you a culinary expert looking for a challenging role in a fast-paced kitchen environment?We are seeking a skilled Line Cook to join our team at PLANTA Restaurants, a dynamic and innovative hospitality company. As a Line Cook, you will be responsible for preparing dishes during service, maintaining a clean and organized work station, and ensuring that all...
-
Customer Experience Ambassador
2 weeks ago
Marina del Rey, California, United States Marriott Full timeRole OverviewWe are seeking a skilled Customer Experience Ambassador to join our team at Marriott. As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.The ideal candidate will have a strong passion for providing outstanding customer service, a keen eye...
-
Customer Experience Specialist
4 weeks ago
Marina del Rey, California, United States Yard House Full timeThe Role of a Host at Yard HouseAs a Host, you are the face of our restaurant, responsible for creating a memorable experience for every Guest. Your primary goal is to ensure seamless transitions between different areas of the restaurant, providing timely assistance and support when needed.Key Performance Indicators (KPIs)- Respond promptly to Guest...
-
Guest Room Maintenance Specialist
21 hours ago
Marina del Rey, California, United States Aimbridge Hospitality Full timeThe Cleaning Services Coordinator at Aimbridge Hospitality is responsible for coordinating the cleaning schedule for our guest rooms, hallways, and public areas. This includes communicating with housekeeping staff, managing supply inventory, and maintaining cleanliness standards.About the Role:This is a part-time position, with flexible working hours and...
-
Restaurant Server
3 weeks ago
Marina del Rey, California, United States Specialty Restaurants Corporation: Jobs Full timeAre you a people person with excellent communication skills? Do you thrive in fast-paced environments and enjoy making guests feel welcome? We are seeking a highly skilled Restaurant Server to join our team at Whiskey Red's.Salary: $16.90/hour plus tipsAbout the Role:We are looking for a Restaurant Server who can provide exceptional customer service, work...
-
Hotel Guest Experience Specialist
22 hours ago
Marina, California, United States Holiday Inn Express Full timeResponsibilitiesProvide exceptional guest service, responding promptly to guest inquiries and resolving any issues or concerns in a professional and courteous manner.Handle check-in/check-out procedures, including assigning rooms, processing payments, and ensuring that all guests have a smooth and efficient stay.Collaborate with other departments, such as...
-
Maintenance Expert
1 week ago
Marina del Rey, California, United States Aimbridge Hospitality Full timeAbout the JobWe are seeking a highly skilled Maintenance Expert to join our team at Doubletree Hotel Marina Del Rey. This is an excellent opportunity for a motivated individual to contribute to the smooth operation of our hotel.Job SummaryThe successful candidate will be responsible for performing preventative maintenance on all equipment, including ice...
-
Bodywork Therapist
2 weeks ago
Marina del Rey, California, United States Burke Williams Full timeAbout Burke WilliamsWe exist to transform your day. Our mission is to provide exceptional customer service and prioritize the well-being of our guests and staff.Job SummaryWe are seeking a skilled Massage Therapist to join our team in Marina del Rey. As a Massage Therapist, you will be responsible for delivering exceptional customer service, creating...
-
Expert Orthopedic Therapist
4 weeks ago
Marina del Rey, California, United States Select Physical Therapy Full timeAbout Select Physical TherapyWe are a leading provider of physical therapy services, dedicated to delivering exceptional patient care and fostering a culture of excellence.Our team of experienced professionals is committed to helping patients achieve their goals and recover from injury or illness.Compensation PackageA competitive salary ranging from...
-
Massage Therapist
2 weeks ago
Marina del Rey, United States Burke Williams Full timeMassage TherapistMarina del Rey, Burke Williams Simply MassagePart Time / Full TimeOur MissionWe exist to transform your day.Why Burke Williams?We are a family-owned business committed to taking care of you while you provide our guests with the highest level of customer service. Open for almost 40 years, Burke Williams demonstrates stability, so even in the...
-
Massage Therapist
2 months ago
Marina del Rey, United States Burke Williams Full timeMassage TherapistMarina del Rey, Burke Williams Simply MassagePart Time / Full TimeOur MissionWe exist to transform your day.Why Burke Williams?We are a family-owned business committed to taking care of you while you provide our guests with the highest level of customer service. Open for almost 40 years, Burke Williams demonstrates stability, so even in the...
-
Hospitality Team Member
2 weeks ago
Marina del Rey, California, United States California Pizza Kitchen Full time**About Us**At California Pizza Kitchen, we're passionate about delivering exceptional dining experiences to our guests. As a Hospitality Team Member, you'll be the first point of contact for our guests, ensuring they feel welcome and valued.Job Summary:We're seeking a skilled and friendly individual to join our team as a Host. In this role, you'll interact...
-
Restaurant Service Associate
1 day ago
Marina del Rey, California, United States California Pizza Kitchen Full time**Delivering Exceptional Experiences**At California Pizza Kitchen, we're dedicated to delivering exceptional dining experiences to our guests. As a Host, you'll play a key role in achieving this goal, interacting with guests, managing wait times, and leading them to their tables.Key Responsibilities:Provide exceptional customer service, ensuring a positive...
-
Hospitality Representative
4 weeks ago
Marina del Rey, California, United States Yard House Full timeAbout Yard HouseYard House is a dynamic and fast-paced restaurant environment where every Guest interaction matters. As a Host at Yard House, you'll play a vital role in ensuring an exceptional experience for our Guests.Your Key Responsibilities- Greet all Guests with a warm and genuine smile- Accurately quote wait times and seat Guests according to their...
-
Front Desk Agent
7 months ago
Marina del Rey, United States Marriott International Full timePOSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions,...
-
Hospitality Room Attendant
1 day ago
Marina del Rey, California, United States Aimbridge Hospitality Full timeAimbridge Hospitality seeks a Hospitality Room Attendant to maintain the cleanliness and attractiveness of guest rooms, hallways, and public areas. This role involves daily servicing of guest rooms in accordance with hotel procedures, stocking supplies, and replacing bed linens.">As a Guest Accommodations Specialist at Aimbridge Hospitality, you will be...
-
Host
1 month ago
Marina del Rey, United States FIRESTONE WALKER INC Full timeJob DetailsLevel Entry Job Location Venice - Marina Del Rey, CA Position Type Part Time Salary Range $17.28 - $17.28 Hourly DescriptionJOB SUMMARY: The Host is a support-level position that performs multiple front of house functions including directing guests to their table, cleaning & sanitizing throughout the restaurant, and answering guests questions. At...