Hotel Guest Experience Specialist
3 weeks ago
- Provide exceptional guest service, responding promptly to guest inquiries and resolving any issues or concerns in a professional and courteous manner.
- Handle check-in/check-out procedures, including assigning rooms, processing payments, and ensuring that all guests have a smooth and efficient stay.
- Collaborate with other departments, such as housekeeping and maintenance, to ensure that all guest needs are met.
- Manage cash transactions, handle credit card payments, and process refunds as necessary.
- Maintain accurate records and reports, including room status, guest information, and payment details.
A salary range of $30,000 - $40,000 per year is offered for this position, based on experience and qualifications. If you are a detail-oriented and organized individual who is passionate about delivering exceptional service, we encourage you to apply.
-
Hotel Guest Service Representative
4 weeks ago
Marina, California, United States Sanctuary Beach Resort Full timeJob Title: Hotel Guest Service RepresentativeWe are seeking a skilled and friendly Hotel Guest Service Representative to join our team at the Sanctuary Beach Resort in Marina, California. This role is perfect for individuals who enjoy providing exceptional customer service and are passionate about delivering a memorable experience for our guests.About the...
-
Rooms and Guest Experience Specialist
6 days ago
Marina del Rey, California, United States Marriott Full timeJob Description: The Rooms and Guest Experience Specialist will be responsible for supporting the day-to-day operations of the Rooms Division, including housekeeping, recreation, laundry, staff, AYS, and concierge/guest services. This role requires strong communication and leadership skills, with a focus on delivering exceptional guest experiences and...
-
Hotel Front Desk Lead
3 weeks ago
Marina, California, United States Marriott Full timeAbout the Position:SpringHill Suites The Dunes On Monterey Bay is seeking a highly motivated Hotel Front Desk Lead to join our team. As a key member of our front office team, you will be responsible for driving operational excellence and ensuring exceptional guest experiences.Key Responsibilities:Oversight of front desk operations, ensuring a seamless...
-
Hotel Hospitality Specialist
3 weeks ago
Marina, California, United States Holiday Inn Express Full timeAbout the RoleWe are seeking an experienced Guest Services Representative to join our team at Holiday Inn Express. The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Job SummaryThis is a full-time position responsible for providing exceptional guest...
-
Guest Room Associate
3 days ago
Marina del Rey, California, United States Pacifica Hotels Full timeAbout Pacifica HotelsPacifica Hotels is a leading hospitality group that operates a range of hotels and resorts across the country. We are committed to delivering exceptional experiences to our guests, and our team members play a vital role in achieving this goal.Job SummaryWe are seeking a highly motivated and detail-oriented Room Attendant to join our team...
-
Hotel Maintenance Supervisor
3 days ago
Marina, California, United States Holiday Inn Express and Suites Full time**Overview of the Role**We are seeking an experienced Hotel Maintenance Supervisor to join our team at Holiday Inn Express and Suites. This is a key leadership position responsible for ensuring the smooth operation of our hotel's maintenance functions.Salary Information: The estimated annual salary for this role is $62,500 - $75,000 depending on...
-
Guest Services Director
3 weeks ago
Marina, California, United States Marriott Full timeAbout the Job:As a Guest Services Director at SpringHill Suites The Dunes On Monterey Bay, you will play a critical role in ensuring that our guests have an unforgettable experience.Responsibilities:Leading the front desk team to deliver exceptional guest service and ensure a seamless check-in and check-out process.Collaborating with other departments to...
-
Beach Resort Hospitality Specialist
6 days ago
Marina, California, United States Sanctuary Beach Resort Full timeAbout the RoleAs a Guest Service Agent at the Sanctuary Beach Resort, you will play a critical role in delivering exceptional guest experiences. Your responsibilities will include:Main Responsibilities:Foster strong relationships with guests through warm greetings, assistance, and follow-up interactions.Utilize your knowledge of PMS systems to efficiently...
-
Customer Experience Specialist
3 weeks ago
Marina, California, United States Wal-Mart Stores , Inc. Full time**Job Summary:**We are looking for a talented and dedicated individual to fill the role of Customer Experience Specialist. As a key member of our front-end services team, you will be responsible for creating a positive and memorable shopping experience for our customers.**Responsibilities:**Provide exceptional customer service through effective...
-
Customer Experience Representative
4 weeks ago
Marina, California, United States Holiday Inn Express - Marina State Beach Full timeAbout the Role:This Customer Experience Representative position offers a unique opportunity to deliver personalized service to our guests, ensuring that their stay with us exceeds their expectations. The successful candidate will provide top-notch support and assistance throughout all stages of the guest's stay, addressing any concerns or issues promptly and...
-
Preventative Maintenance Specialist
3 weeks ago
Marina del Rey, California, United States Aimbridge Hospitality Full timeAbout the RoleWe are looking for a talented Preventative Maintenance Specialist to join our facilities team at Doubletree Hotel Marina Del Rey. As a key member of our team, you will play a critical role in ensuring the smooth operation of our hotel.Job DescriptionThe successful candidate will be responsible for performing routine maintenance tasks, including...
-
Administrative Services Manager
3 weeks ago
Marina, California, United States Marriott Full timeCompany OverviewWe are a leading hospitality company committed to creating an environment where associates thrive, and guests experience unparalleled service.Salary:The estimated annual salary for this position is $65,000 - $70,000.Job Description:We are seeking a skilled Front Desk Manager to oversee the daily operations of our SpringHill Suites property....
-
Executive Front Desk Supervisor
4 weeks ago
Marina, California, United States Marriott Full timeFront Desk Manager OpportunityWe are seeking an experienced Front Desk Manager to join our team at SpringHill Suites the Dunes On Monterey Bay. As a key member of our hotel's leadership team, you will be responsible for driving operational excellence and delivering exceptional guest experiences.About the Role:Key Responsibilities:Oversee the daily operations...
-
Hospitality Room Attendant
3 weeks ago
Marina del Rey, California, United States Aimbridge Hospitality Full timeAimbridge Hospitality seeks a Hospitality Room Attendant to maintain the cleanliness and attractiveness of guest rooms, hallways, and public areas. This role involves daily servicing of guest rooms in accordance with hotel procedures, stocking supplies, and replacing bed linens.">As a Guest Accommodations Specialist at Aimbridge Hospitality, you will be...
-
Customer Experience Specialist
1 month ago
Marina del Rey, California, United States Yard House Full timeThe Role of a Host at Yard HouseAs a Host, you are the face of our restaurant, responsible for creating a memorable experience for every Guest. Your primary goal is to ensure seamless transitions between different areas of the restaurant, providing timely assistance and support when needed.Key Performance Indicators (KPIs)- Respond promptly to Guest...
-
Front Desk Associate
2 days ago
Marina, California, United States Holiday Inn Express - Marina State Beach Full timeFront Desk Associate Job Description:We are seeking a highly motivated and organized Front Desk Associate to join our team at Holiday Inn Express - Marina State Beach. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring efficient guest check-ins and...
-
Guest Room Maintenance Specialist
3 weeks ago
Marina del Rey, California, United States Aimbridge Hospitality Full timeThe Cleaning Services Coordinator at Aimbridge Hospitality is responsible for coordinating the cleaning schedule for our guest rooms, hallways, and public areas. This includes communicating with housekeeping staff, managing supply inventory, and maintaining cleanliness standards.About the Role:This is a part-time position, with flexible working hours and...
-
Guest Relation Expert
3 weeks ago
Marina del Rey, California, United States Marriott Full timePosition OverviewWe are seeking a Guest Relation Expert to join our team at Marriott. As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.The ideal candidate will have a strong passion for providing outstanding customer service, a keen eye for detail,...
-
Luxury Guest Services Attendant
6 days ago
Marina del Rey, California, United States Marriott Full time**Job Summary**The Ritz-Carlton Marina del Rey is hiring a skilled Housekeeping Attendant to join our team. This role involves ensuring the cleanliness and quality of our guest rooms and public areas, as well as providing exceptional customer service to our guests.**Responsibilities**Ensure the cleanliness and organization of guest rooms and public...
-
Client Experience Specialist
3 weeks ago
Marina del Rey, California, United States WS Audiology Americas Full timeGrow Your Career with UsJoin our dynamic team at WSAudiology Americas as a Client Experience Specialist. We are committed to investing in employee development, creating space for your voice, and providing opportunities for knowledge sharing and peer learning.Your key responsibilities will include maintaining client relationships, scheduling appointments,...