Customer Experience Ambassador

5 days ago


Marina del Rey, California, United States Marriott Full time

Role Overview

We are seeking a skilled Customer Experience Ambassador to join our team at Marriott. As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

The ideal candidate will have a strong passion for providing outstanding customer service, a keen eye for detail, and excellent communication skills. If you are a motivated individual who thrives in a fast-paced environment, we encourage you to apply.

About the Role

This role involves creating a safe working environment, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Key Responsibilities

  • To process operational needs, address guest requests, complete reports, and share the highlights of the local area.
  • To move about the space and do what needs to be done to deliver exceptional service.
  • To create a warm and welcoming atmosphere for our guests.

Requirements

  • A high school diploma or equivalent.
  • No related work experience required.
  • No supervisory experience needed.
  • No specific licenses or certifications required.

Benefits

We offer competitive pay starting at $30.21 per hour, health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and well-being benefits.



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