Patient Access Specialist I
2 weeks ago
UH Cleveland Medical Center - Emergency Department Registration Part-time Saturday and Sunday only Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of tasks performed by this position, directly impacts denials, customer satisfaction and decreases bad debt. Access Specialists are skilled in patient/physician relations, registration, scheduling and use of multiple, complex systems Essential Functions Interviews patients (face-to-face/phone/via document) and utilizes multiple complex applications to create (or validate existing) patient medical record and insurance/bill claim using demographic and insurance information. Mastery of skills relating to insurance coverage, benefits, rules & regulations and allocation of plans accurate information and fulfillment of requirements resulting in expected payment for services Verifies and allocates insurance plans utilizing electronic eligibility tools, phone calls payer, accesses web portals and initiates appropriate action for services including non-covered and out-of-network insurance services Executes patient estimate, educates guarantor regarding charges and out-of-pocket liability and establishes payment plan when applicable for professional and technical services. Successfully calculates, collects and posts co-pays, deductible, co-insurance and prior balance due from patient in accordance with policy; meets or exceeds collection targets and productivity standards. Takes appropriate steps to balance and secure cash in accordance with UH policy. Takes steps to prevent medical record duplications or incorrect patient selection imperative to patient safety; safeguards Protected Health Information (PHI). Maintains emergency preparedness knowledge/skills needed to participate in drills / disaster exercises and real time safety events. Participates in wayfinding; provides directions or transport as needed to ensure positive patient / customer experience. Performs other related duties as assigned and participates in enterprise special projects as needed. Required For All Jobs Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications:QualificationsEducation High School Equivalent / GED Required Work Experience 1+ years of healthcare or customer service experience Required Two years of healthcare or customer service experience preferred College associate or bachelor's degree is equivalent to 1 year of work experience. Knowledge, Skills, & Abilities Experience utilizing multiple complex software solutions Required Dependable to work in this 24/7/365 department with willingness to travel to other sites and locations throughout the enterprise including possible overtime. Required Notable client service, communication and relationship building skills. Required Must have ability to perform in a fast-pace and stressful environment (such as the Emergency Department). Required Demonstrates ability to function independently and as a team player in a fast-paced environment. Required Must have strong written and verbal communication skills. Required Professional demeanor Required Detail-oriented and organized, with good analytical and problem solving ability Required Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, multi-line phone, FAX machine, etc.) Required Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently
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Patient Access Specialist I
2 weeks ago
Cleveland, United States University Hospitals Health System Full timeDescription UH Parma Medical Center - including emergency department PRN - on an as needed basis; variable shifts and days Position will require initial Monday through Friday full-time day shift training Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service...
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Patient Services Coordinator I
3 weeks ago
Cleveland, United States Lone Peak Dental Group Full timeJob Description Job Description **Job Summary:** As a Patient Services Coordinator I, you will be responsible for providing exceptional customer service and administrative support in a healthcare setting. You will assist patients with inquiries, appointment scheduling, and ensuring a positive experience throughout their visit. **Qualifications:** - High...
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Patient Services Coordinator I
1 month ago
Cleveland, United States Lone Peak Dental Group Full timeJob DescriptionJob Description**Job Summary:**As a Patient Services Coordinator I, you will be responsible for providing exceptional customer service and administrative support in a healthcare setting. You will assist patients with inquiries, appointment scheduling, and ensuring a positive experience throughout their visit.**Qualifications:**- High school...
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Bilingual Patient Services Representative I
2 weeks ago
Cleveland, United States Midwest Vision Partners Full timeBilingual Patient Services Representative IDepartment: Clinical Operations Employment Type: Full Time Location: Cleveland Office Reporting To: Bernadette Robinson Description Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and...
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Vascular Access Nurse
4 days ago
Cleveland, United States All-Stat Portable Full timeJob Description: All-Stat PICC Line is currently seeking a full-time Vascular Access/PICC Line Registered Nurse for our Vascular Access Team. The Vascular Nurse provides vascular access device insertion and care and maintenance of lines to patients at multiple region-based facilities. The Vascular Access Nurse provides direct nursing care in a diverse...
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Vascular Access Nurse
1 month ago
Cleveland, United States All-Stat Portable Full timeJob DescriptionJob DescriptionJob Description:All-Stat PICC Line is currently seeking a full-time Vascular Access/PICC Line Registered Nurse for our Vascular Access Team. The Vascular Nurse provides vascular access device insertion and care and maintenance of lines to patients at multiple region-based facilities. The Vascular Access Nurse provides direct...
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Patient Service Representative I
2 weeks ago
Cleveland, United States University Hospitals Health System Full timeDescription Position Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and...
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Patient Service Representative I
2 weeks ago
Cleveland, United States University Hospitals Full timePosition Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers....
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Cleveland, OH 44101, USA, United States PSG Global Solutions Full timeEssential Duties: Registers patients in a courteous and efficient manner; obtains accurate and complete registration information to ensure prompt billing and reimbursement. Answers telephones in professional and courteous manner to ensure positive co Patient, Representative, Healthcare, Staffing
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Schedule Specialist
5 days ago
Cleveland, United States LHC Group Full timeWe are hiring for a Schedule Specialist. At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the comm Specialist, Healthcare, Education, Scheduling
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Patient Services Manager 1
2 days ago
Cleveland, Ohio, United States Sodexo Full timeUnit Description: When it comes to finding a long-term career, we know how important it is to join a company that holds the same values as you. Sodexo Healthcare has a fantastic opportunity for a highly passionate, experienced, organized and disciplined individual with a strong commitment for food operations to join our team at University Hospitals–...
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Speech Pathologist
4 days ago
Cleveland, United States Metro Health Full timeSpeech Pathologist - Communication Disorders I/P: - Pediatric Experience Preferred Location: METROHEALTH MEDICAL CENTER Biweekly Hours: 80.00 Shift: 1 weekend day/wk; 2 holidays/yr The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner...
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BILINGUAL PATIENT SERVICES REPRESENTATIVE I
7 days ago
Cleveland, OH 44114, USA, United States Midwest Vision Partners Full timeBilingual Patient Services Representative IDepartment: Clinical OperationsEmployment Type: Full TimeLocation: Cleveland OfficeReporting To: Bernadette RobinsonDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying...
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BILINGUAL PATIENT SERVICES REPRESENTATIVE I
6 days ago
Cleveland, OH 44115, USA, United States Midwest Vision Partners Full timeBilingual Patient Services Representative IDepartment: Clinical OperationsEmployment Type: Full TimeLocation: Cleveland OfficeReporting To: Bernadette RobinsonDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying...
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Cleveland, United States Seidman Cancer Center Full timeJOB DESCRIPTION Description Seidman Cancer Center is located on the main campus of University Hospitals Cleveland Medical Center in Cleveland, Ohio. The hospital has four inpatient units, a total of 114 inpatient beds. Each floor focuses on patients with specific types of cancer, providing specialized infusion, clinical research, complex medical and...
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GIS Specialist I
3 weeks ago
Cleveland, Ohio, United States AECOM Full timeJob Description AECOM is seeking a GIS Specialist to be based in Cleveland, Ohio. The responsibilities of this position include, but are not limited to: Ability to work independently and with other GIS staff across multiple offices to support a wide range of projects. Processes and analyzes raster and vector geospatial data in support of clients and...
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Clinical Documentation Specialist
2 weeks ago
Cleveland, United States Community Health System Full timeJob Description The Clinical Documentation Improvement Specialist (CDIS) implements clinical documentation improvement (CDI) activities in an effort to support accuracy and quality of the patient records at CHS facilities and to ensure that coded diagnoses are an accurate reflection of the patient's clinical status and care. The role of the CDI specialist...
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Project Specialist
5 days ago
Cleveland, United States Tradesmen International Full timeThis position is primarily remote, but qualified candidates must be local to Macedonia/Cleveland OH area and be able to meet in-person on a regular basis. The Recruiting Operations Specialist plays a critical role in the development and management of recruiting systems, resources, and technology to support the field recruiting teams while creating a...
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Project Specialist
5 days ago
Cleveland, United States Tradesmen International Full timeThis position is primarily remote, but qualified candidates must be local to Macedonia/Cleveland OH area and be able to meet in-person on a regular basis.The Recruiting Operations Specialist plays a critical role in the development and management of recruiting systems, resources, and technology to support the field recruiting teams while creating a positive...
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Project Specialist
2 days ago
Cleveland, United States Tradesmen International Full timeThis position is primarily remote, but qualified candidates must be local to Macedonia/Cleveland OH area and be able to meet in-person on a regular basis.The Recruiting Operations Specialist plays a critical role in the development and management of recruiting systems, resources, and technology to support the field recruiting teams while creating a positive...
