Store Customer Experience Coordinator

4 weeks ago

Miami Beach, United States TD Bank Group Full time

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.

**Store Customer Experience Coordinator **

339112BR

Retail Banking Customer Service

Miami Beach , FL

February 25, 2022

**Company Overview**

**About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit .

**Job Description**

The Store Customer Experience Coordinator provides legendary customer service in both Teller transactions and Platform Customer Service, while selling/cross-selling and referring TD Products to new and existing customers. The Store CEC recommends appropriate products and services related to spending and saving. The Store CEC completes teller transactions, services customers with non-complex platform needs, and opens new deposit accounts.

* Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

* Conducts needs-based conversations and offers financial solutions to meet our Customers needs

* Makes quality referrals to appropriate partners

* Responsible for meeting individual performance metrics

* Responsible for making sound decisions and timely problem resolution

* Provides exceptional Customer Service by meeting all Customer demands as they relate to both teller and some platform activities

* Generally resolves problems independently, escalating more difficult issues to management

* Focuses on servicing the customer, on both the teller line and platform, with the added responsibility of simple product sales; Activities include but are not limited to: Teller transactions, Open/Close Personal Deposit Accounts, Debit Card/Credit Card Issues, Regulation E, Mobile and On-Line banking

* Drives referrals to store colleagues and partners to support the broader more complex financial needs of customers

* May train and act as a mentor to new Tellers

**Requirements**

* High school diploma or GED

* 1+ years related experience required

* Superior Customer Service skills

* Teller experience (Preferred)

* Strong organization skills to handle multiple tasks in a fast-paced environment

* Excellent communication skills with ability to be concise, clear and consistent

* Demonstrated effective problem-solving skills

* Demonstrated ability to schedule and prioritize work

* Demonstrated ability to work independently and within deadlines

* Sound judgment in decision making and problem solving

* Proficient in Microsoft Office

* Notary License (Preferred)

**Hours**

40

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Share this job**

* Share by Mail

  • Store Customer Experience Coordinator

    7 days ago

    Myrtle Beach, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Customer Experience Coordinator (20) Myrtle Beach Main** 351358BR Retail Banking Customer Service Myrtle Beach , SC February 25, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD...

  • Customer Experience Coor

    23 hours ago

    Miami, United States Marshalls Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...

  • Store Design Coordinator

    1 month ago

    Miami, United States Clarins USA, Inc. Full time

    Job DescriptionJob DescriptionClarins, a leading luxury European skincare company, is seeking a Store Design Coordinator for our corporate office in Miami. This position will be responsible for coordinating elements for new designs and maintenance of projects for the Clarins Export & Travel Retail Americas division. This position will report to the Regional...

  • Store Customer Service Specialist FT

    13 hours ago

    Miami, United States Sherwin-Williams Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Experience Coordinator

    1 week ago

    Miami, Florida, United States Nicklaus Children's Health System Full time

    DescriptionJob Summary Responsible for creating a personalized experience for patients and families while supporting clinical needs. Coordinates services/activities driving a positive experience and creating excellent public relations for the hospital. Ensures daily functions of experience services are operated efficiently. Job Specific Duties Prioritizes an...

  • Store Manager

    2 days ago

    Miami Beach, United States UNOde50 Full time

    Job DescriptionJob DescriptionSalary: Hey! At UNOde50, normality is left at the door. “Goodbye, boredom! Hello UNO world!” Here, being yourself is not only allowed, it's applauded! If you like to fly high and dream big, this is your project. Do you think you are our “ONE in a million” for the position of Store Manager at our Lincoln Road  store?...

  • Store Manager

    2 days ago

    Miami, United States Fourth Floor Full time

    Our client, a Women's Ready-To-Wear Brand, is seeking an Store Manager to help support their staff in Miami, FL!JOB DESCRIPTIONThe Store Manager is responsible for providing an exceptional customer experience and creating long lasting client relationships. The Store Manager role will aid the store through the development of client books as well as the...

  • Store Manager

    2 days ago

    Miami, United States Fourth Floor Full time

    Our client, a Women's Ready-To-Wear Brand, is seeking an Store Manager to help support their staff in Miami, FL!JOB DESCRIPTIONThe Store Manager is responsible for providing an exceptional customer experience and creating long lasting client relationships. The Store Manager role will aid the store through the development of client books as well as the...

  • Store Manager

    2 days ago

    Miami, United States Fourth Floor Full time

    Our client, a Women's Ready-To-Wear Brand, is seeking an Store Manager to help support their staff in Miami, FL!JOB DESCRIPTIONThe Store Manager is responsible for providing an exceptional customer experience and creating long lasting client relationships. The Store Manager role will aid the store through the development of client books as well as the...

  • Store Customer Service Specialist

    8 hours ago

    Panama City Beach, United States Sherwin-Williams Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Store Customer Service Specialist

    8 hours ago

    Santa Rosa Beach, United States Sherwin-Williams Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Merchandise Coordinator

    1 day ago

    North Miami Beach, United States TJX Companies Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that m Merchandise, Customer Experience, Coordinator, Processing, Associate, Retail, Merchandising

  • Coordinator, Customer Care

    12 hours ago

    Atlantic Beach, United States LCI Full time

    DESCRIPTION: Provide assistance in all customer related matters. Backup and assist Customer Service Representatives. Responsible for all customer related matters. Maintain a positive and friendly demeanor when assisting customers. Able to navigate Axapta to create and release sales orders. Communicate with customers and vendors throughout the entire sales...

  • Experience Coordinator

    4 weeks ago

    Miami, Florida, United States Nicklaus Children's Health System Full time

    Job SummaryResponsible for creating a personalized experience for patients and families while supporting clinical needs. Coordinates services/activities driving a positive experience and creating excellent public relations for the hospital. Ensures daily functions of experience services are operated efficiently.Job Specific DutiesPrioritizes an enriched...

  • Billingual retail sales associate

    3 weeks ago

    Miami, United States Pretty Girl Curves Faja Store Full time

    Job DescriptionJob DescriptionJOIN OUR TEAM ! HOURLY PAY PLUS COMISSION $$$$$We are hiring for Full Time position Bilingual (English and Spanish) fluent Retail sales associates with the opportunity to grow.MUST NOT BE CAMERA SHY ! We are looking for a Retail Sales Representative for our women Shapewear/ faja store to provide excellent customer service and...

  • Store Advisor

    1 month ago

    Miami, United States On Full time

    Team for Career Site Retail (store team) In short This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team and commence the journey to bring On to the Design District in Miami, FL. As one of the first hires of the Miami Store Team, On will rely on you to deliver exceptional customer service to each and every...

  • Store Advisor

    4 weeks ago

    Miami, Florida, United States On Full time

    Team for Career SiteRetail (store team)In shortThis is your opportunity to become a core part of On's Direct-to-Consumer (DTC) Store Retail team and commence the journey to bring On to the Design District in Miami, FL.As one of the first hires of the Miami Store Team, On will rely on you to deliver exceptional customer service to each and every customer...

  • Store Implementation Specialist

    1 month ago

    Miami, United States 7-Eleven Full time

    Manage Readiness activities involved with New Store Openings, Franchise Changeovers, Store Remodels, Acquisition.Transitions/Openings, and Special Projects. Execute New Store Openings, Changeovers, Store Remodels, RIS Transitions/Openings, Special Projects, and Calibrations. Manages the day-to-day Merchandising/Ordering, Equipment Functionality, and...

  • Store Manager

    2 days ago

    Manhattan Beach, United States Hammitt Full time

    Title: Store ManagerHammitt Los Angeles is a rising star in the luxury accessories market. Specializing in high-quality handbags that combine fashion with function, Hammitt handbags and accessories are the fresh, versatile approach to everyday modern style. Designed in Hermosa Beach, California Hammitt’s are meant to be worn, felt, and loved for a...

  • Store Manager

    1 day ago

    Manhattan Beach, United States Hammitt Full time

    Title: Store ManagerHammitt Los Angeles is a rising star in the luxury accessories market. Specializing in high-quality handbags that combine fashion with function, Hammitt handbags and accessories are the fresh, versatile approach to everyday modern style. Designed in Hermosa Beach, California Hammitt’s are meant to be worn, felt, and loved for a...