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Retail Sales Associate

4 months ago

Birmingham, United States Peter Millar Full time

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

This role serves as a Brand Ambassador, providing the ultimate customer service experience through warm greetings, engaging conversation and fashion advice. The Retail Sales Associate is an expert in building a wardrobe and loves to sell a quality product and cultivates and maintains client relationships through brand awareness.

ESSENTIAL FUNCTIONS:

  • Performs activities associated with selling, stocking and ordering merchandise in the store
  • Assists customers in locating merchandise and answering a variety of questions concerning general merchandise; demonstrates use of merchandise upon request
  • Maintains a client book and contacts customers regularly when new products arrive
  • Stocks shelves and tables with merchandise; keeps merchandise orderly and neat in appearance
  • Calculates prices and tax on merchandise selected by customer using cash register; accepts payment following established procedures for different types of transactions; makes change; issues sales receipt; calculates discounts when appropriate
  • Counts and balances cash register and receipts
  • Stamps or attaches price tags on merchandise and/or checks tagged prices to verify accuracy referring to price list
  • Fills out specific forms to process transactions or special orders such as refunds
  • Checks inventory periodically to obtain reorder information to replenish stock; informs designated staff member of product needs
  • Checks inventory listing with actual inventory on shelf and reports discrepancies to supervisor
  • Sets up promotional displays; makes signs or arranges merchandise on counters or tables to promote sales
  • Keeps sales floor and stock area neat and orderly
COMPETENCIES:
  • An experienced selling professional able to generate sales through relationship building with clients and the community
  • Ability to build, manage and utilize a client list to increase sales
  • A keen understanding of the importance of Customer Service - these are keystones of the Peter Millar experience and the Retail environment we serve
  • A self-motivated, self-starter with the ability to perform daily tasks with little supervision
  • Excellent PR skills
  • Positive attitude, great enthusiasm for the brand and outgoing personality
  • Effective verbal and written communication skills
  • Outgoing demeanor
  • Ability to work in a team environment and assist others
  • Ability to prioritize and meet deadlines as assigned with minimal supervision
  • Ability to stand/stoop/bend/walk 8-10 hours during shift
  • Ability to lift up to 20 pounds periodically
DESIRED EDUCATION AND EXPERIENCE:
  • At least 2 years' experience in a lead selling role
  • College degree preferred in business, marketing, fashion, or merchandising
  • Basic understanding of sales principles and customer service practices
  • Previous cash handling experience
  • Technically savvy with experience in MS Office, internet searching, email, POS systems preferred


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us