Online Operations Associate

1 week ago


New York, United States Jobs for Humanity Full time

Company DescriptionJob DescriptionOnline Operations AssociateThis is a contract position.About this positionWe are currently seeking a highly skilled Online Operations Associate to join a dynamic team and ensure partners enjoy a seamless and delightful experience. If you possess excellent technical and customer service skills, we want to hear from you.Job ResponsibilitiesCommunicating with customers via email to promptly resolve partner issues within established time frames.Escalating complex issues to various cross-functional teams and monitoring escalations for end-to-end case management.Documenting customer interactions and resolution paths, creating documentation for proactive and reactive issue resolution.Maintaining a high level of customer satisfaction by providing timely and effective support.Skills/Requirements2+ years of experience in Operations, Account, and Customer Support, with proficiency in Excel Experience with data analysis leveraging SQL.Zendesk ticketing system experienceExperience in the media industry.Strong written and verbal communication skills.Outstanding customer service skills and the ability to build rapport with customers.Strong interpersonal skills and the ability to work collaboratively in a team environment.Why should you apply?Remote opportunity to those who reside in NY, Baltimore, and BostonExpand your technical and customer service skills, explore APIs, and gain insights into the media industry.Join a dynamic team, utilize advanced tools like Intercom, and elevate digital customer experiences.Pay Range:Pay Range: $25-$27YUPRO Placement is the nation's leading skills-first placement firm connecting forward-thinking employers, community organizations and traditionally overlooked talent to drive businesses forward. Since 2014, companies of every size and sector have trusted YUPRO Placement as their preferred staffing partner to deliver strategic, skills-based hiring solutions with access to diverse, career-ready talent from an exclusive network of mission-aligned nonprofits and upskilling partners. YUPRO Placement creates higher-wage job opportunities for talent skilled through alternative routes, building true career and economic mobility for their National Opportunity Workforce. Learn how job placement with social impact is better business at yupro.com.QualificationsAdditional InformationAll your information will be kept confidential according to EEO guidelines.



  • New York, United States InnovateEDU Full time

    Job DescriptionJob DescriptionSalary: $23-$26PositionInnovateEDU is seeking a full-time Junior Finance and Operations Associate to support the finance and operations functions within our mid-sized nonprofit organization. The Junior Finance and Operations Associate will work closely with the Senior Finance and Operations Associate to ensure compliance with...

  • Part-Time Sales and Operations Associate

    Found in: Lensa US P 2 C2 - 3 weeks ago


    New York, United States Ada Diamonds Inc Full time

    We are seeking a part-time Sales and Operations Associate for our New York location. This is a unique opportunity to join a rapidly growing luxury jewelry startup. The role offers significant growth potential, competitive pay, and the joy of delivering stunning bespoke lab diamond jewelry to a sophisticated clientele.Ada Diamonds, venture-backed and based in...


  • New York, United States The Floating Hospital Full time

    Job DescriptionJob DescriptionDescription:PURPOSE: The Online Referral Specialist (ORS) serves as a liaison between TFH’s Families in Temporary Housing (FTH) team and representatives (e.g., program directors, case managers, social workers, and other representatives) from the Department of Homeless Services (DHS) and Department of Education (DOE). The ORS...


  • New York, United States The Floating Hospital Full time

    Job DescriptionJob DescriptionDescription:PURPOSE: The Online Referral Specialist (ORS) serves as a liaison between TFH’s Families in Temporary Housing (FTH) team and representatives (e.g., program directors, case managers, social workers, and other representatives) from the Department of Homeless Services (DHS) and Department of Education (DOE). The ORS...

  • Freelance Operations Associate

    Found in: Appcast US C2 - 2 weeks ago


    New York, United States Solomon Page Full time

    We are looking for a Freelance Operations Associate (Retail) for a top fashion company in New York City. Support merchandising function through management and execution of critical operational merchandising activities required to create seasonal product assortments for wholesale and retail channels. This is a hybrid position and based out of the New York...

  • Freelance Operations Associate

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago


    New York, United States Solomon Page Full time

    We are looking for a Freelance Operations Associate (Retail) for a top fashion company in New York City. Support merchandising function through management and execution of critical operational merchandising activities required to create seasonal product assortments for wholesale and retail channels. This is a hybrid position and based out of the New York...

  • IT Operations Associate

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    New York, United States allwhere Full time

    Job Title: IT Operations AssociateLocation: New York, NYCompany: allwhereJoin our team at allwhere as we seek a meticulous and well-organized individual to fill the role of IT Operations Associate at our New York, NY office. As an integral part of our team, you'll play a crucial role in ensuring the smooth operation of asset management processes and order...

  • IT Operations Associate

    Found in: Appcast US C2 - 2 weeks ago


    New York, United States allwhere Full time

    Job Title: IT Operations AssociateLocation: New York, NYCompany: allwhereJoin our team at allwhere as we seek a meticulous and well-organized individual to fill the role of IT Operations Associate at our New York, NY office. As an integral part of our team, you'll play a crucial role in ensuring the smooth operation of asset management processes and order...

  • Summer Operating Associate

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    New York, United States Craft Equity Full time

    Company DescriptionCraft Equity is a unique investment firm that represents a radical departure from private equity and traditional business acquisition. We make long-term controlling investments and utilize our diverse industry experience to acquire, manage, and grow established businesses. Our flexible succession plans allow business owners to exit their...

  • Summer Operating Associate

    Found in: Appcast US C2 - 2 weeks ago


    New York, United States Craft Equity Full time

    Company DescriptionCraft Equity is a unique investment firm that represents a radical departure from private equity and traditional business acquisition. We make long-term controlling investments and utilize our diverse industry experience to acquire, manage, and grow established businesses. Our flexible succession plans allow business owners to exit their...

  • Online Tutor

    2 weeks ago


    New York, United States Braintrust Tutors Full time

    Job DescriptionJob DescriptionSalary: $35-50 hourlyOnline Tutor As a Tutor with Braintrust Tutors, you will have the opportunity to make a meaningful impact on the lives of students by providing high-quality reading and math interventions. Your role will involve working with students individually or in small groups during both daytime and after-school...

  • Operations Associate

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago


    New York, United States Silvercrest Asset Management Full time

    Job Description For Silvercrest Operations Associate_________________________________________________________________________Status: Full-time EmployeeLocation: Midtown ManhattanEducation: Bachelor’s Degree or relevant experienceExperience: Minimum 4 years experience with a financial advisory firmReq’d Skills: MS Office proficiency (intermediate)Desired...

  • Operations Associate

    3 weeks ago


    New York, United States The Equity Project (TEP) Charter School Full time

    Job DescriptionJob DescriptionJoin the team at The Equity Project (TEP) Charter School, featured in the New York Times, The Wall Street Journal and on 60 Minutes for its revolutionary teacher salaries and its outstanding results. TEP aims to achieve educational equity for students from historically underserved communities by utilizing world-class teachers....

  • Operations Associate

    3 weeks ago


    New York, United States Wynd Labs Full time

    Job DescriptionJob DescriptionOperations Associate$65k – $100k • 0.05% – 0.2%Who we are.Wynd is an early-stage startup that is working to democratize the future of AI: First, by providing universal access to public web data, and second, by creating a system where ordinary people can participate in the process - and share in the benefits.We are...

  • Operations Associate

    Found in: Resume Library US A2 - 1 week ago


    New York County, New York, United States The Equity Project (TEP) Charter School Full time

    Join the team at The Equity Project (TEP) Charter School, featured in the New York Times, The Wall Street Journal and on 60 Minutes for its revolutionary teacher salaries and its outstanding results. TEP aims to achieve educational equity for students from historically underserved communities by utilizing world-class teachers. At TEP, we prioritize not only...

  • Operations Associate

    2 weeks ago


    New York, United States IvyWise Full time

    Position description IvyWise, a premier global educational consultancy, is seeking a detail-oriented, organized Operations Associate to join our operations team. You’ll be responsible for supporting the Operations & Client Relations team in data management and other administrative matters, the management of daily office operations for our NYC headquarters,...


  • New York, United States Northbound Executive Search Full time

    Job DescriptionJob DescriptionOur client, a prestigious investment firm, is seeking an Loan Operations Associate to join their team in their New York City office. Ideally seeking individuals that can work in Manhattan 4 days/week with the option to work remotely on Fridays.Responsibilities:Processing all loan portfolio activity.Reconciliation of cash and...


  • New York, United States BluZinc Full time

    Job DescriptionJob DescriptionVice President of Marketing or Senior Director. Remote based USA. We need your profile to include: Previous VP Marketing for a B2C online training courses and training events, information products company which grew through the $20MM - $60MM+ revenue curve during your tenure (circa 100-300 company-wide total staff)Strategic yet...

  • Associate, Strategy

    13 hours ago


    New York, United States Related Full time

    **Responsibilities**: Related Commercial Management Company (“RCMC”) has become known as a leader in the real estate industry, providing exceptional, responsive property management and unparalleled services across each of its prestigious properties. Related’s Commercial Portfolio broadly ranges from Commercial Office, Mixed-use developments and retail...


  • New York, United States HelloFresh SE Full time

    Lead and execute sourcing activities or Request for Proposals for assigned categories Be responsible for identifying and executing cost savings opportunities, securing supply/capacity, and finding innovative alternatives for your respective categorie Operations Manager, Operations, Associate, Procurement, Manager, Manufacturing, Grocery