Customer Service Representative

3 months ago

Savannah, United States Water Utility Management LLC Full time

We are looking for a Customer Care Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. This is primarily a phone based position so call center experience would be helpful Starting pay is $19.50/hour

Responsibilities for the Customer Care Representative job include but are not limited to:

  • Providing prompt, professional customer service to the client's customers.
  • Ensuring customers receive accurate billing information needed and problems are solved.
  • Handling the verification, set-up, administration, and closing of customer accounts.
  • Submitting service orders to field/billing employees and follow-up as needed.
  • Handling general reporting, correspondence, and data entry.
Requirements
  • High school diploma or GED equivalent required; college degree preferred
  • Customer Service or Call Center experience preferred.
  • Cash handling experience.
  • Strong customer service and human relations skills a must.
  • Excellent oral, written, technical, and phone communication skills required.
  • Self-starter with ability to work through conflict and come to a resolution.
  • Must be able to document, organize, input, and manage customer and billing/account information/data efficiently and accurately. Knowledge of and ability to use computer programs and software (Microsoft Suite).
  • Experience using Tyler ERP PRO 10 Utility Billing system is a plus.
  • Experience working in Utilities is a plus.

Benefits

Our benefits package includes competitive compensation, excellent benefits, professional development, and an outstanding work environment based on our mission and values. We help our employees and their families with both routine and unexpected medical and personal needs. Our goal is to ensure that our employees are happy, healthy, and able to reach their full potential. For full-time employees, WUM is proud to offer health, dental, and vision benefits after 90 days of employment. We also offer 401-K options after one year of employment with up to 3% matching, with the additional option of enrolling in a Flexible Spending Account.

Water Utility Management is an Equal Opportunity Employer. It's our policy to provide employment, training, compensation, promotion, and other opportunities based on qualifications, without regard to race, color, religion, national origin, sex, age, veteran status or disability, and in compliance with all applicable state and federal laws.

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Customer Service Representative Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    1 month ago

    Savannah, Georgia, United States Travel Centers of America Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional service to our guests. Key Responsibilities:Assist customers with their needs and provide prompt and reliable service.Answer questions and provide information to customers.Complete daily tasks and maintain a clean and organized work environment.Working...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 month ago

    Savannah, Georgia, United States Mass Markets Full time

    Job Title: Customer Service RepresentativeAt Mass Markets, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients are satisfied...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Handle customer...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Customer Service Representative Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Customer Service Representative Job DescriptionJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Handle customer...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States Circle K Full time

    Key Responsibilities:As a Customer Service Representative at Circle K, you will provide exceptional customer service, resolve customer issues, and maintain a clean and safe store environment. You will also operate the cash register, fuel console, and lottery machine, and perform other tasks as needed.Why Circle K:Circle K is a leading convenience store chain...

  • Customer Service Representative

    3 months ago

    Savannah, United States SBM Management Services Full time

    Floor care (vacuuming, mopping, carpet spotting)Surface care (dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing, clean blinds and draperies)Waste removal (empty trash and recycle bins, transport trash and waste to proper disposa Customer Service Representative, Customer Service, Representative, Retail, Cleaning

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    4 weeks ago

    Savannah, Ohio, United States Eat'n Park Full time

    Eat'n Park is a leading restaurant chain that values exceptional customer service. We are seeking a highly motivated Customer Service Representative to join our team.Job SummaryThe Customer Service Representative will be responsible for greeting customers in a friendly and welcoming manner, utilizing tools to stay organized and seat guests, and presenting...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Call Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States Randstad North America, Inc. Full time

    Key Responsibilities:• Utilize advanced Excel skills for data analysis and reporting.Requirements:• Highly organized and detail-oriented Customer Service Representative professional with warehouse management experience.About the Role:This is a fantastic opportunity to join Randstad North America, Inc. as a Customer Service Representative and utilize your...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Handle customer...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle customer inquiries...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States HYATT Hotels Full time

    Customer Service RepresentativeHiring Immediately»About HYATT HotelsHYATT Hotels is a leading hospitality company that values exceptional customer service and a commitment to excellence. As a Customer Service Representative, you will be at the forefront of delivering a memorable experience for our guests.Job DescriptionAs a Customer Service Representative,...

  • Customer Service Representative

    1 month ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond...

  • Customer Service Representative

    3 weeks ago

    Savannah, Georgia, United States MCI Careers Full time

    Job Title: 4X10 Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused 4X10 Customer Service Representative to join our team. As a 4X10 Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and public sector clients.Key Responsibilities:Handle inbound...