Technical Project Manager

3 days ago

Redmond, United States Diverse Lynx Full time
Role Overview:

The Deployment Project Manager is responsible for managing the end-to-end process of deployment services, including oversight of daily operations, capacity management, and decommissioning. This role requires strategic oversight, coordination with various teams, and ensuring optimal customer experience.

Key Responsibilities:

Deployment Management:
  • Manage day-to-day deployment portfolio and oversee end-to-end deployment processes.
  • Create and manage schedules, scope, meeting agendas, action items, and status reports.
  • Ensure deployment documents are complete, current, and properly stored.
  • Provide on-site support for deployments and coordinate with site operations, engineering, facilities, and suppliers.
  • Handle deployment inquiries via Outlook/ServiceNow and ensure ticketing system is updated.
  • Conduct Post Project Reviews to identify workflow enhancements.
  • Decommission Management:
  • Plan, track, and resolve issues related to decommissioning.
  • Create tickets and respond to decommission inquiries.
  • Track decommission status and coordinate task assignments with internal teams.
  • Capacity Management:
  • Initiate proactive capacity management initiatives and conduct gap analysis.
  • Track, manage, and report resource levels to meet demand.
  • Coordinate asset management, including decommissioning and relocation of low-density assets.
  • Provide weekly updates on capacity programs and manage capacity reporting for power and cooling.
  • Facility Capacity Management:
  • Manage policies and processes related to capacity and facility usage.
  • Define capacity limits and provide monthly reports.
  • Conduct Quarterly Site Reviews and ensure adherence to Site Change Control measures.
  • Coordinate site on-boarding and off-boarding processes.
Key Skills:
  • Strong project management skills with experience in deployment and decommissioning.
  • Proficiency in using MSFT tools like Outlook, ServiceNow, and capacity management software.
  • Excellent coordination and communication skills.
  • Ability to manage escalations and provide strategic oversight.
  • Familiarity with Azure Hardware (WCS rack systems) and capacity management policies.
Requirements:
  • Ability to handle 3,000 devices per month.
  • Availability to support PST time zone during standard business hours with after-hours and regional coverage.
  • Proactive and adaptable approach to resource allocation and technical assistance.
  • Strong problem-solving skills and ability to conduct post-project reviews for continuous improvement.


Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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