Front Office Agent

2 months ago


San Francisco, United States 1 Hotels Full time

Grow with us...

The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brands best self.

Were current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guests experience is relaxing and effortlessat arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, wed love to chat.

About you...

  • Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
  • Luxury experience a preferred
  • Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
  • Is flexible and willing to meet the demands of a 24-hour operation

About us

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

  • Designed by Nature work environment
  • Health & Wellness- Company paid Medical, Dental & Vision, and EAP program
  • Retirement Planning
  • Paid Personal Days
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can

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